MotorMall

3.2

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

260 cars available See all Cars

Dealership reviews

3.2
Rating and reviews of MotorMall are from Cars.com and DealerRater.com

351 reviews

Company can only sale vehicles in person.

1.0
by footy311 on Feb 21, 2022

Company can only sale vehicles in person. Not by phone and deliver vehicle to you. Must be in person purchase, but doesn't mention this factor in advertisement.

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer.

Unfortunately I had to rate the new star because it won’t

1.0
by Lizzy_50 on Feb 21, 2022

Unfortunately I had to rate the new star because it won’t let me leave Zero stars! Was sent pictures of a 2003 Chevy Avalanche and was told to come and test drive it. I drove 2& 1/2 hours for it. We get there and the truck was in the back not running with no transmission in it, tires all flat, front end tore off, hood up and parts missing, garbage and carpet in the bed of the truck and the inside covered in rat feces and smelled like urine, the interior was stained and wet. The girl who called herself Brittany was very unprofessional. When I told her that a gentleman named Alfred told me to come in and test drive it, she said he's just with the call center. They advertise they do financing but they said they only take cash (not that I was interested in financing anything with them). Every Vehicle on that Junk Yard Lot had some sort of damage or issue but the pictures on the site show something very different. Everyone there was very rude and we were told to call the police when I asked for the owner's name. I received a phone call two days later from a guy calling himself " Bad Boy" asking me what I was interested in. Also found out that the finance company they go through is owned by the same person or a relative. They have several different entities (most of their licenses are not active in the State of Florida) under this business which is why they are still able to operate. Unfortunately for the companies like Cars.com and others who advertise for them will eventually get a bad name because of Motor mall or whatever they call themselves. They should be fully investigated and shut down!

Overall experience 1.0 Does not recommend this dealer.

Great follow up and a pleasant although I have not bought...

5.0
by kevinfoxfl on Feb 07, 2022

Great follow up and a pleasant although I have not bought a car yet when I do I will be buying a car from them. They have a great amount of cars to choose from at every price level

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We found the truck on the web site. Drove 75 miles to...

1.0
by Brenda on Feb 07, 2022

We found the truck on the web site. Drove 75 miles to find the people we rude and when asked about the truck and cars that are $1,000 are advertised as mechanic specials and didn't bother trying to show us any. In the ad it never says anything about macanic special.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Scammers

1.0
by Albert McMillan on Feb 04, 2022

This business is nothing more than a scam. I was told that a particular car was available. I was assured that I could test drive once I arrived. I drove from Savannah Georgia to do this. They never had the car in possession. It was posted from some other lot.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

MotorMall is a SCAMMER. This dealership should be locked...

1.0
by evereadyhomes on Jan 29, 2022

MotorMall is a SCAMMER. This dealership should be locked down. Numerous vehicles are being advertised as being available when they are not. I went there last Friday 01/21/2022 to buy a 2005 Dodge Durango, selling for $1000 with a TWO (2) MONTHS warranty. I previously called the dealership days before and even called the day before to confirm that the vehicle was available. I was told YES: "It was still available". They know my voice as I had called so many times before. They refused to let my mechanic look at the vehicle, always telling him and myself that I have to be there with him to see the vehicle. I told the rep that I was taking a flight from Miami and gave them what time I was going to be there. I got there FIVE (5) minutes EARLY and when I got there, I was told that "they had to return the vehicle to the JUNK YARD"!!! Until now, that vehicle is STILL being advertised on the website as available!!! During the time I was there, many people came there looking for the same vehicle as well as others that were advertised, and everybody was told the same thing: "that vehicle is gone, but they have some more expensive stuff". I have never seen a more dishonest dealership in my life. MotorMall should lose their license and be shut DOWN!!!!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Poor Customer Service

2.0
by Mike on Jan 24, 2022

Inquired about vehicle advertised... asked for pricing and vehicle history report. (I am over two hours away). Reply was and I quote "The vehicle should be fine". Then proceeded to tell me I'd need to drive there to get pricing. Not a way to earn my business.

Customer service 1.0 Buying process 1.0 Quality of repair 2.0 Overall facilities 3.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

I already said that nobody contacted me who represented...

1.0
by moses on Jan 24, 2022

I already said that nobody contacted me who represented this dealership. I was very disappointed.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Nothing from dealership, not 1 word. Was surprised no 1...

2.0
by moses on Jan 22, 2022

Nothing from dealership, not 1 word. Was surprised no 1 even tried to contact me about buying a car.

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.

I have never done any business with you people. I wrote...

1.0
by Robertgordon0609 on Jan 21, 2022

I have never done any business with you people. I wrote to you about dealing on a 2011 buick and trading my classic 99 jaguar but I never heard from anyone

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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