MotorMall

3.2

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

260 cars available See all Cars

Dealership reviews

3.2
Rating and reviews of MotorMall are from Cars.com and DealerRater.com

351 reviews

This dealership is very questionable, salvage titles,

1.0
by Savpeach44 on Apr 15, 2022

This dealership is very questionable, salvage titles, Rolled back milage according to repair logs and car fax. Shame on Cars.com for supposing this car dealership. Did not buy and never will.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Dealership didn't even have the same cars on the lot as

1.0
by garylkimball on Apr 02, 2022

Dealership didn't even have the same cars on the lot as they had on the website.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I was extremely disappointed with their customer

1.0
by mitblktruck on Mar 31, 2022

I was extremely disappointed with their customer service! I tried many times to contact them concerning their Nissan Sentra, I'm not aware of any return of my calls are messaging. Very unprofessional! I'm very Thankful that I did not do business with this company , because if the initial attempt to contact them was a reflection of their products( automobiles) then I would assume that this would be a disaster!!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Major scam

1.0
by WS on Mar 30, 2022

I called the location earlier today about a car that was listed on this website they said yes it was there and I asked if the price listed was the price they were asking for it they said yes that was the price drove all the way there when I arrived a good 90% of the vehicles sitting on the for sale line had body damage or flat tires the vehicle I was inquiring about was a Cadillac SUV 2010 model they were asking $1,999 when I inquired about it once I got to the lot that's it oh that was sold last week or that was sold two weeks ago or that was sent to auction so I asked about the other 15 that they had listed for sale at that price and they said they have none listed that price any longer they all went to auction the cheapest one that they say they had on the lot was $4,999 that is a far cry from the original price that they were advertising online when I informed him that with them advertising vehicles at one price and then trying to sell you vehicles $2,000 more is just down right false advertisement at which point he got up and walked away from me I recommend anybody that would consider going to this location reconsider and go somewhere that has a reputation for doing good not a reputation for being scam artist don't believe me look at the rest of the reviews that they have if I could give less than one star I would give them a negative 20 beware they are the typical wolf and sheep clothing in advertising cars for sale

Customer service 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Lot was in disarray.

1.0
by Stephanie on Mar 27, 2022

Went today and the vehicles showing online are not in their lot. Meaning they aren't updating inventory on this website. Alot if the cars had completely flat tires. I've never been to a car lot that opporated in this state so we didn't stay long. However the employees were friendly and were prompt about meeting up.

Customer service 5.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

No one answers the phone when you call them and it seems

1.0
by engeljenn86 on Mar 13, 2022

No one answers the phone when you call them and it seems to be automated responses from a computer when they text you. Didn’t want to waste my time driving there

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

DONT WASTE YOUR TIME

1.0
by MARK on Mar 04, 2022

they have tele-marketers answering phones who speak poor English and know nothing about the cars advertised Originally told me they could take car to nearby mechanic since I am hours away...after I made the mechanic appointment, they said they could not take it since nobody physically works at the dealership. VERY STRANGE!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Bait and switch

1.0
by Keith Edwards on Mar 01, 2022

Call about BMW X-5 and if availed was told it was then rented car to drive 2-1/2 hours to Jacksonville…. There was no X-5 white. First person said no X-5 then next salesman said it was a scam and someone keeps posting pictures and talking to Customer till they get their location which there’s no car, then a woman said it was sold just last night but help me with another type car…. Biggest. Game of bait an switch !!! I lost whole day and 200 in travel to be cheated.. Now I know they are piers and cheats cause 3 different stories to boot

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

No reply about my vehicle enquirery.

1.0
by Jonathan.hove88 on Feb 26, 2022

No reply about my vehicle enquirery. It’s been weeks and still have not heard back

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Service was horrible.

1.0
by Darianpeques5money on Feb 26, 2022

Service was horrible. False advertising. People was all over the place upon arrival. No one assisted me

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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