MotorMall

3.2

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

259 cars available See all Cars

Dealership reviews

3.2
Rating and reviews of MotorMall are from Cars.com and DealerRater.com

348 reviews

For EVERYONE having a problem contacting them the person

1.0
by MotorMallCustomer on May 17, 2022

For EVERYONE having a problem contacting them the person to call is EDUARDO his number is 305-901-1370. He’s not even in Jacksonville but in Miami but he’s the secretary of Motor Mall. Don’t call motor mall local number - call Eduardo.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Would never go there again.

1.0
by Jamestrow on May 06, 2022

Would never go there again. Total mismanagement. Complete chaos, no idea where their cars are.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

The worst experience I ever had.

1.0
by randymcgowan1980 on May 01, 2022

The worst experience I ever had. They advertised the truck online and when I got there it was crashed couldn't even get the workers to get off their xxx to help. Suggestion to you go somewhere else don't waste your time.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

i,m experience was totally terrible we were ignored from

1.0
by RONALDBOULEY on Apr 30, 2022

i,m experience was totally terrible we were ignored from the time we arrived until we decided to leave . needless to say theirs a good chance that they lost a sale, if looks could k--- we would have been dead.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

i don,t know yet haven,t heard from them yet.

4.0
by RONALDBOULEY on Apr 27, 2022

i don,t know yet haven,t heard from them yet. then we,ll see.

Overall experience 4.0 Does recommend this dealer.

Fake ads.

1.0
by Seth Dowdy on Apr 24, 2022

Most of the cars they list on Cars.com don't exist. I called twice to verify a certain truck. When I got there the guy basically admitted "his boss" just made up the ads. Drove back an hour to my home. Plenty of similar reviews on Google and Autotrader. Place sucks.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

⚠️W@RNinG! ⚠️

1.0
by Daniel and jenny on Apr 18, 2022

Warning!***warnining***! If you love yourself and your family DONT GO HERE!!! Liars scammers cheats!!! Not real....too good=NOT REAL. I wanna do everything I can to get an investigation going on these weasels... there that's your ⚠️Warning ⚠️

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

This dealership is very questionable, salvage titles,

1.0
by Savpeach44 on Apr 15, 2022

This dealership is very questionable, salvage titles, Rolled back milage according to repair logs and car fax. Shame on Cars.com for supposing this car dealership. Did not buy and never will.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Dealership didn't even have the same cars on the lot as

1.0
by garylkimball on Apr 02, 2022

Dealership didn't even have the same cars on the lot as they had on the website.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I was extremely disappointed with their customer

1.0
by mitblktruck on Mar 31, 2022

I was extremely disappointed with their customer service! I tried many times to contact them concerning their Nissan Sentra, I'm not aware of any return of my calls are messaging. Very unprofessional! I'm very Thankful that I did not do business with this company , because if the initial attempt to contact them was a reflection of their products( automobiles) then I would assume that this would be a disaster!!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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