Moore Chrysler Jeep Fiat
Hours of Operation
Cars on the lot
Fast and good service Fred have the time for help you and...
Fast and good service Fred have the time for help you and choose the best Jeep and explained all the extras you can get
When you come to the dealership ask for Fred !!!!
Customer focusBuilds confidence in determining vehicle...
Customer focus Builds confidence in determining vehicle selection and best offer Friendly and respectful throughout the process from first inquiry to driving off the lot.
Hi, thank you for taking the time to leave a review for us at Moore Chrysler Jeep Fiat. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!
Inquiring about a used vehicle Im out of state and hoped...
Inquiring about a used vehicle Im out of state and hoped he could provide info/assistance on transportation His tesponse was “ how you plan on doing that”? Maybe he was having a bad day Please take your happy pill Btw- They charge $475 “ doc” fee and $875 “ dealer prep” which is just exttra profit
Hi, Thank you for bringing this to my attention. We take customer satisfaction very seriously and we would like to learn more about your experience with our team. Would you please reach out to me at your convenience? Best, Martha Aynes Customer Experience Manager 623-972-6004 email@example.com
Thank you for your attention to this and hope it serves to make your dealership more responsive to customer needs rather than treating customers as a nuisance
I really just want to be able to buy this car But keep getting ignored
We are so sorry to hear about your experience, that is not how we want any guest to feel. The Doc fee is an Arizona mandated fee unfortunately. Our Dealer Prep is any and all fixes that may have been required to ensure the vehicle is road safe and good to go for our guests but are more than happy to work with you on that! We deeply apologize for the miscommunication and appreciate you giving us a chance to earn your business!
Please email me privately on this Thanks
Dealership never made good on this Contacted Gm who never responded Actually went to the “ online express purchase” to initiate purchase Received confirmation of order for vehicle being processed Received email following day stating vehicle sold I will be filing formal complaints and reviews to any and all agencies/ parties in interest
They made the process so easy. I was in and out within an...
They made the process so easy. I was in and out within an hour. So happy with my new wrangler!
Hello, It makes us happy that you encountered an easy and timely process whilst working with our team. We hope that you enjoy your Jeep Wrangler and thank you for choosing Moore Chrysler Jeep Fiat. Please know that we are always here should you need us.
We had a very quick and easy experience. Our salesman was...
We had a very quick and easy experience. Our salesman was knowledgeable and not pushy which made the whole dreaded car shopping thing very pleasant.
Thank you for taking the time to share your quick and easy car-buying experience with us! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future. Enjoy your new ride!
My son was interesting in buying his first car at 19. He...
My son was interesting in buying his first car at 19. He went to this dealership and worked with Fred Flores and secured a deal on a 2014 Jeep Cherokee Trailhawk. It was advertised on their site at $15,995. He was given a deal sheet listing the price, add ons and offer on his trade. He came home to ensure it was okay and we gave him some pointers on trying to negotiate, but ultimately were okay with the price. He returned the very next day after calling the dealer to let them know he was coming and asked if they could lower the dealer prep fees. He was not only told no but they came out with a new deal sheet that was $500 more than the originally advertised price of the vehicle, now at $16,495 claiming the safety inspection they did resulted in a part that was needed that has adjusted the price in the middle of a deal. He literally had a deal sheet for a lower price that was now not available. Perhaps the dealership shouldn't a. advertise the vehicle at a price prior to inspecting it b. give a deal sheet before they are confident in their costs. Either way this is simply a bait and switch situation and my son is crushed. What a horrible experience for a 19 years old to have on this first car purchase. When we emailed the sales person and the dealership leadership there was no response to several contact events. This of course is something we want to report here, to the BBB, the FTC and of course the AZ State Attorney Generals Office. I would probably be very leery of buying a used car here.
Hello, We have received your review and a member of our team will be following up. Best, Martha Aynes Customer Experience Manager 623-972-6004 firstname.lastname@example.org
Fred in sales and George in finance we both awesome! I love my new jeep! The communication was great and they treated me with the utmost customer service. Thanks again!
Hi Barbara, It makes us happy that our Sales Department was awesome and communicative whilst working with you. We hope that you enjoy your Jeep and thank you for choosing Moore Chrysler Jeep Fiat. Please know that you are always welcome here.
We just stopped in to check a vehicle that we saw online...
We just stopped in to check a vehicle that we saw online with the options that we were interested in and were greeted by Rick Watson. Rick gave us the best buying experience that we ever had. We would definitely recommend him and Moore Jeep Dealership.
Thank you so much for your review! We'll be sure to let everyone who helped you know how awesome they are and how well they did with your experience!
The experience went very smooth and quick. I've never...
The experience went very smooth and quick. I've never bought a new auto before without the long waiting and negotiating. Great experience
This was the most painless car buying experience we've...
This was the most painless car buying experience we've had in the last 40 years. Fred was a joy to work with. Finance, too, was great. Everyone was laid back, patient and thoroughly answered all of our questions.
Thank you so much for your review! We are glad we could make your car buying experience something to remember.