Moore Chrysler Jeep Fiat

Fast and good service Fred have the time for help you and choose the best Jeep and explained all the extras you can get

Customer focus Builds confidence in determining vehicle selection and best offer Friendly and respectful throughout the process from first inquiry to driving off the lot.

Inquiring about a used vehicle Im out of state and hoped he could provide info/assistance on transportation His tesponse was “ how you plan on doing that”? Maybe he was having a bad day Please take your happy pill Btw- They charge $475 “ doc” fee and $875 “ dealer prep” which is just exttra profit

They made the process so easy. I was in and out within an hour. So happy with my new wrangler!

We had a very quick and easy experience. Our salesman was knowledgeable and not pushy which made the whole dreaded car shopping thing very pleasant.

My son was interesting in buying his first car at 19. He went to this dealership and worked with Fred Flores and secured a deal on a 2014 Jeep Cherokee Trailhawk. It was advertised on their site at $15,995. He was given a deal sheet listing the price, add ons and offer on his trade. He came home to ensure it was okay and we gave him some pointers on trying to negotiate, but ultimately were okay with the price. He returned the very next day after calling the dealer to let them know he was coming and asked if they could lower the dealer prep fees. He was not only told no but they came out with a new deal sheet that was $500 more than the originally advertised price of the vehicle, now at $16,495 claiming the safety inspection they did resulted in a part that was needed that has adjusted the price in the middle of a deal. He literally had a deal sheet for a lower price that was now not available. Perhaps the dealership shouldn't a. advertise the vehicle at a price prior to inspecting it b. give a deal sheet before they are confident in their costs. Either way this is simply a bait and switch situation and my son is crushed. What a horrible experience for a 19 years old to have on this first car purchase. When we emailed the sales person and the dealership leadership there was no response to several contact events. This of course is something we want to report here, to the BBB, the FTC and of course the AZ State Attorney Generals Office. I would probably be very leery of buying a used car here.

Fred in sales and George in finance we both awesome! I love my new jeep! The communication was great and they treated me with the utmost customer service. Thanks again!

We just stopped in to check a vehicle that we saw online with the options that we were interested in and were greeted by Rick Watson. Rick gave us the best buying experience that we ever had. We would definitely recommend him and Moore Jeep Dealership.

The experience went very smooth and quick. I've never bought a new auto before without the long waiting and negotiating. Great experience

This was the most painless car buying experience we've had in the last 40 years. Fred was a joy to work with. Finance, too, was great. Everyone was laid back, patient and thoroughly answered all of our questions.