Monroe Superstore Dodge Chrysler Jeep RAM

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:30am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

109 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Monroe Superstore Dodge Chrysler Jeep RAM are from Cars.com and DealerRater.com

313 reviews

Joe D

5.0
by Joe D on Aug 01, 2019

Professional in every way smooth experience would buy again from dealer. Ryan was professional in every aspect of purchase.Hats off to a good group of people

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Joe, Congrats on your new purchase! Please visit us for any of your vehicle needs!

Great experience!

5.0
by Dana on Jul 29, 2019

We loved our experience at Monroe Superstore! Keith Cosica was awesome! They had a great selection of used vehicles. We will definitely buy from them again! Thank you

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Dana, Congrats on your purchase! Please visit us for any of your vehicle needs!

Overall

4.3
by B Neave on Jul 26, 2019

Andy Nelson is a knowledgable helpful sales person, this is my 2nd vehicle from him. I will be back when I need another. I recommend his service and expertise!

Customer service 5.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello B Neave, congrats on your purchase! Please visit us for any of your vehicle needs!

Terrible service/ liars

1.0
by Tabatha Martin on Jul 25, 2019

Nooo! This place is a joke. The service manager is a joke. Do not waste your time or money going to Monroe Dodge. They are scammers and it’s sickening. They claim they don’t accept the tire and wheel protection that I have through Dodge. Patched my tires without making sure with me first, resulting in my warranty being voided on two of my tires and they don’t care to try to resolve the issue. They continue to lie. If you like being lied to and having the run around then this is the place for you.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Don’t do it trust me they are terrible

1.0
by Brian on Jul 19, 2019

I would have gave a zero if there was an option. Let me just say that I completely had a great experience with Jason Kangars my sales person class act guy. My issue is with this business doing poor business and not owning what they should own when it comes to the product that you pay so much money for. Their sales manager is truly the most disrespectful manager I have ever dealt with he cuts you off as you are trying to express your concern and tries to turn what you are saying into what he needs it to sound like to cover the poor service that he is delivering to you in that moment. Very disappointed in a dealership that I use to think was one of the best in my hometown. Clearly will never buy another product from this dealership and I hope you all take my word and reach out to another dealership versus going here. Trust me they sell damaged vehicles at brand new vehicles prices and then tell you because you get employee pricing that your out of luck. Good luck to all potential customers.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Mr. Eric Comerzan

5.0
by Hockey fan on Jul 15, 2019

What a pleasure doing business. Salesperson was very knowledgeable and helpful. The procedure was very fast. My wife enjoyed herself and was involved with the process.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello Hockey fan, thank you for the great review. Please let us know if there is anything that we can do for you or your vehicle in the future.

Best dealer in the state!!!

5.0
by Bob Moore on Jul 11, 2019

Alex Spalding nailed it! Love my new Jeep Grand Cherokee!!! Will definitely shop here again. Would recommend to anyone interested in purchasing a new Jeep!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Bob, congrats on your new purchase! Please visit us for any of your vehicle needs!

new vehicle purchase

3.3
by kevtom on Jul 03, 2019

Bad communication during the buying process, which lead to a rushed delivery and bad prep job on the new vehicle!

Customer service 3.0 Buying process 4.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Kevtorn, I am sorry to hear about your situation. Have you spoken to anyone at the dealership about this. Please let me know, Siena Witfoth 734-731-8123. I will be glad to help rectify this for you.

Wonderful

5.0
by Connie on Jul 03, 2019

Honestly a great group of people! Jeremy (JJ) was fabulous. I didn't feel like he was just trying to get the sell - he listened to what I wanted, and didn't even try to show me something out of my comfort zone.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Connie, congrats on your new purchase! I will let JJ know about the great review! Please visit us for any of your vehicle needs!

VW Beetle

5.0
by JoAnn and Ted McCabe on Jun 27, 2019

We where so very pleased with our experience at Monroe Super Store. Our salesman Ryan was very knowledgeable and oh so professional We would highly recommended this dealership and yes we will buy here again!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello JoAnn and Ted, congrats on your new purchase! We are pleased to hear about your experience. Please visit us for all of your vehicle needs!

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