Monroe Superstore Dodge Chrysler Jeep RAM

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:30am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

111 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Monroe Superstore Dodge Chrysler Jeep RAM are from Cars.com and DealerRater.com

313 reviews

Tynan is the best!!!!

5.0
by Ashley on Jun 21, 2020

Oh. My. Gosh. Where do I even start! We have bought many cars before, and have been to many dealerships! This one was above and beyond anything we could have ever experienced when it comes to service! Tynan helped us and seriously he was the NICEST person ever!!!!!! We were there for a while, and we had kids with us, and they were bored so Tynan went to the gas station and surprised the kids with some candy. He also put a Disney movie on his computer for them to watch while they waited. The store also stayed open for almost 2 hours past closing to finish helping us purchase a car. Honestly, we will come here for all future purchases because we are just blown away at how kind and helpful EVERYONE was that works here! Best service ever!!!! We cannot say enough good things!!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Grand Caravan

5.0
by Dan on Jun 01, 2020

I started looking for a Voyager, they had none on the lot so I turned to another dealer that did but then discovered the Caravan which they had none so back to Monroe that had 19 Shazam! I wanted a no BS vehicle that was simple lo lo technology and thank God Dodge still makes one where all cylinders run all the time no ESS or other crazy tech I don’t want! I never purchased a vehicle so fast. No pressure on up charges from finance dept either. Times have changed in an out down the road. Thus far very happy with my lo tech simple 2019 35 anniversary Grand Caravan. Just wish it came with a spare tire , what’s up with that Dodge ? Now I have to buy one.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service Dept

5.0
by Mike W on May 30, 2020

I had new tires installed on a GMC Acadia, the Service Dept was Great to work with. I will definitely come back for service here.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Satisfied Customer

5.0
by Sue on May 30, 2020

Couldn't have gone any better. Andy Nelson and Jamee Dewart were friendly professional and proficient. Financing process was quick. Everyone worked hard to put me in a good car. Thank you.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great car at a great price and Keith!

4.8
by Cynthia S on May 29, 2020

Found my dream car online, never been to this dealership. Keith was awesome and let me test drive the car, pre-certified and a great price!!! I financed part of the car price, a bit disappointed in percentage interest rate for a great credit score, but they said due to me not having a lot of credit history as I pay cash for just about everything! That’s ok because I can pay suv off early without any penalties, which is my plan!!!! Great job Keith, even though showroom was closed, I got my dream SUV with a third row and all the goodies. Keith even came by so I could sign the title to get tabs on his way home from work. Great job!!! I will be referring my friends and family😁👏👍

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Awesome people great service!!!

5.0
by Deshean Williams on Mar 27, 2020

They where very polite and helpful! I will be getting my next vehicle there as well Ryan Ann and the rest of the team !!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

SCAMMERS. BE WARE. SCAMMERS.Be carful when you sign the...

1.0
by Basem R. on Mar 20, 2020

SCAMMERS. BE WARE. SCAMMERS. Be carful when you sign the contract. Shirley. would promise you a deal at a price out of the door after taxes and fees and then you get transferred to Hassan to sign the papers. After sweet personal talk he well direct you to initial and sign without going over the numbers. Then you get your first payment letter from Chrysler Capital to be surprised of the monthly payment amount that is about $21 more than agreed to. You call to inquire and you would be directed to leave a message after another and when someone from the above returns your call they are sorry for you and can't do much about it and they would promise you that they will investigate it the issue and call you back by the end of the day or next day and nothing happens no calls or anything. You call the next day and same thing. Finally Larry calls to say he is the manager and can NOT recall the number promised when I do have it in a text from the sales person. SCAMMERS. SCAMMERS.

Overall experience 1.0 Does not recommend this dealer.

Ask for mark Lambert salesman he will get you into

5.0
by Jason Blanchard on Feb 11, 2020

Mark made my wife's an my buy experience the best service I've ever had . Mark went out of his way to help get what we really wanted.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Tim Walberg

5.0
by DCMan on Feb 10, 2020

My rental car was perfect. The customer service was super. The store staff were wonderful. Well done! This has always been my experience with Ralph and his entire team.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

1000 miles then bam

5.0
by Todd on Jan 20, 2020

Bought a new van. Then at 1000miles I was sideswiped by a semi. Thankfully nobody was hurt. A few weeks later and 6500$ in repairs (thank you also progressive ins) it looks and drives like the day I drove it off the lot. Couldn’t be happier and I’d recommend Monroe Dodge Superstore to anyone looking for a vehicle. Big thanks to Troy. Great salesman. Was never pressured to buy and always felt comfortable. Another big thanks to everyone at the body shop. The van is back and in perfect condition

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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