Mini of Hawaii

4.5

Hours of Operation

Service
Monday
6:30am–5:30pm
Tuesday
6:30am–5:30pm
Wednesday
6:30am–5:30pm
Thursday
6:30am–5:30pm
Friday
6:30am–5:30pm
Saturday
6:30am–5:30pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
9:00am–6:00pm
Sunday
10:00am–5:00pm

Cars on the lot

71 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Mini of Hawaii are from Cars.com and DealerRater.com

97 reviews

Service Staff

3.0
by Returning customer on Sep 26, 2022

Relatively new MINI Dealership in the West-Oahu area (Kapolei). Place looks great! Service staff has worked for MINI for several years. They could use a refresher in customer service and interpersonal communication.

Customer service 3.0 Quality of repair 3.0 Overall facilities 5.0 Overall experience 3.0 Does recommend this dealer. Did not purchase a vehicle.

Mini service dept is terrible

1.0
by Dan on Sep 08, 2022

Worst service I have ever had. Took car in for a diagnostic and that took a week. When finally done they quoted me a repair price of 20 thousand dollars which is twice as much as the car is worth. I told them only to repair one item and they refused to do the repair unless I did all of the repairs. What a rip off. I wouldn’t recommend this place to anyone

Customer service 1.0 Quality of repair 3.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Superb service

5.0
by Devildog on Aug 17, 2022

Sam the Service Manager is such a great guy! He makes sure you know what the technician found and when it should be taken care of. Check-in is a breeze. The showroom doubles as a waiting room and is very pleasant. Love that they wash and vacuum your car before they give it back to you. Outstanding service!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Solid service

5.0
by Pat on Jul 23, 2022

Dealership was very communicative via phone calls and text. Updates were steady which I appreciated. My car was washed and cleaned before I picked up. Facility was clean and welcoming. I would recommend.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Cars are MINI…Service is Max

5.0
by Happy MINI owner on Jul 15, 2022

We had a pleasant experience. The staff was very helpful, always asking if we needed anything and very knowledgeable. Made buying our first MINI enjoyable.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

TOP-NOTCH SERVICE!

5.0
by AngieP on Jul 05, 2022

My car was vandalized (most irritating experience ever!)and MINI was there for me. Special shout-out to Barry Abe for being so patient! Top-notch service! Thanks again Barry and to your service department!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

I enjoyed visiting your new dealership and the lo

5.0
by John Bartsch on Jun 25, 2022

My visit to Mini Of Hawaii was a Great experience! Everyone was pleasant, knew their jobs and the service to our Mini was completed in a timely manner.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

A Great Shopping Experience

5.0
by T.D. on May 30, 2022

I came to Mini of Hawaii looking to trade in my 2017 Clubman for a new Mini. Sanad took me to see all the vehicles available on the lot. Despite having a low inventory of new cars, Sanad helped me find a new 2023 4DR Cooper S. He was very attentive to what I was looking for and went through all options for finding a car that I really liked. I appreciated his patience while I texted my family with photos of the cars. My buying experience was exceptional and I felt that they gave my Clubman great trade-in value. I will miss my old car but will love my new one! Thanks to Sanad I had a wonderful shopping experience!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service

5.0
by Stevenp on May 19, 2022

Great service as always. This is my 3rd Mini I have leased through this store. Lease process is very simple and service is really great.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Mini Cooper services

5.0
by Miki on Mar 21, 2022

Mr.Abe does good job every time I use for service/ repair. Very fast, polite & expertise. I am very satisfied customer & will continue to use this mini service center.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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