Mini of Hawaii
Hours of Operation
Cars on the lot
Relatively new MINI Dealership in the West-Oahu area (Kapolei). Place looks great! Service staff has worked for MINI for several years. They could use a refresher in customer service and interpersonal communication.
Mini service dept is terrible
Worst service I have ever had. Took car in for a diagnostic and that took a week. When finally done they quoted me a repair price of 20 thousand dollars which is twice as much as the car is worth. I told them only to repair one item and they refused to do the repair unless I did all of the repairs. What a rip off. I wouldn’t recommend this place to anyone
Sam the Service Manager is such a great guy! He makes sure you know what the technician found and when it should be taken care of. Check-in is a breeze. The showroom doubles as a waiting room and is very pleasant. Love that they wash and vacuum your car before they give it back to you. Outstanding service!
Dealership was very communicative via phone calls and text. Updates were steady which I appreciated. My car was washed and cleaned before I picked up. Facility was clean and welcoming. I would recommend.
Cars are MINI…Service is Max
We had a pleasant experience. The staff was very helpful, always asking if we needed anything and very knowledgeable. Made buying our first MINI enjoyable.
My car was vandalized (most irritating experience ever!)and MINI was there for me. Special shout-out to Barry Abe for being so patient! Top-notch service! Thanks again Barry and to your service department!
I enjoyed visiting your new dealership and the lo
My visit to Mini Of Hawaii was a Great experience! Everyone was pleasant, knew their jobs and the service to our Mini was completed in a timely manner.
A Great Shopping Experience
I came to Mini of Hawaii looking to trade in my 2017 Clubman for a new Mini. Sanad took me to see all the vehicles available on the lot. Despite having a low inventory of new cars, Sanad helped me find a new 2023 4DR Cooper S. He was very attentive to what I was looking for and went through all options for finding a car that I really liked. I appreciated his patience while I texted my family with photos of the cars. My buying experience was exceptional and I felt that they gave my Clubman great trade-in value. I will miss my old car but will love my new one! Thanks to Sanad I had a wonderful shopping experience!
Great service as always. This is my 3rd Mini I have leased through this store. Lease process is very simple and service is really great.
Mini Cooper services
Mr.Abe does good job every time I use for service/ repair. Very fast, polite & expertise. I am very satisfied customer & will continue to use this mini service center.