Mills Honda

4.9

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Cars on the lot

44 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Mills Honda are from Cars.com and DealerRater.com

87 reviews

Retired

2.0
by Mertrell Walter on Jun 02, 2018

In January 2018 I purchased a 2014 Toyota Camry from this dealer, Everyone there was very personable and friendly. Deal was reached and favorable on the same day I visited. Here is where the issue started. In May of the same year I needed to remove a tire that was damaged. When I went into the trunk there was a jack but no tool to raise it ( the crank ) nor was there a lug wrench. I called Mills customer service and they directed me to the sales rep. who was busy and would call me back. I called the next day same deal no call back, Next day same treatment. I do not recommend this dealer to anyone. If an issue should arise they leave you out to dry. I will just count my losses and go to a Toyota dealer and purchase the jack handle and lug wrench.

Customer service 1.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Mr. Walter! I would like to first thank you for your business at Mills and secondly we sincerely apologize for you not getting a call back. We absolutely care about all of our guests and want to do our best to resolve any concerns you may have. I will have our team reach out to you today to assist you. Thank you for sharing your feedback!

2014 Toyota Camry issue

5.0
by Merrell Walter on Jun 02, 2018

I am happy to say the issue with the missing lug nut wrench and jack crank were immediately resolved. Thank you Scott and Conner for your quick response. My faith in you dealership has been restored.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your business, Mr. Walter! We truly care about our guests and we are firm believers in owning any mistakes we make. We are happy to have assisted with your concerns and look forward to being of service for many years to come!

Amazing Experience

5.0
by Dustin VanLerberghe on Jul 01, 2017

I recently worked with Connor Bowman to buy a Honda Civic Type R from Mills Honda and was absolutely amazed by my experience! This car has a limited production and there had been stories of price gouging, changing agreement terms, etc. Mills Honda didn't get greedy and sold the car to me at a very reasonable price. They honored the terms of my deposit even when several others called after trying to acquire the vehicle. Connor was always more than happy to answer any of my questions or concerns. He was always very prompt at responding back and made me feel much more comfortable with the sale. Upon arrival at the dealership I was warmly welcomed. While waiting for my car to be ready Matt Anderson, the general manager, took the time to talk to me. Finishing the financing paperwork with Danny Sargent was a breeze. Connor went over all the instrumentation of vehicle and made me feel comfortable with it. At the end of the sale the whole team that was working that day gathered to congratulate me. I really couldn't have asked for a single thing more. This dealership and it's team makes you feel like family. I absolutely can not recommend them enough and will definitely give them my business again, regardless of the trip I need to make, in the future.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your experience, Dustin! We are very much so grateful for your business and proud to call you our guest! We really do care about making your experience with us personal so you always feel like you are family. We look forward to assisting you for many more years to come! Thank you for choosing Mills Honda!

Amazing Experience

5.0
by Dustin on Jul 01, 2017

I recently worked with Connor Bowman to buy a Honda Civic Type R from Mills Honda and was absolutely amazed by my experience! This car has a limited production and there had been stories of price gouging, changing agreement terms, etc. Mills Honda didn't get greedy and sold the car to me at a very reasonable price. They honored the terms of my deposit even when several others called after trying to acquire the vehicle. Connor was always more than happy to answer any of my questions or concerns. He was always very prompt at responding back and made me feel much more comfortable with the sale. Upon arrival at the dealership I was warmly welcomed. While waiting for my car to be ready Matt Anderson, the general manager, took the time to talk to me. Finishing the financing paperwork with Danny Sargent was a breeze. Connor went over all the instrumentation of vehicle and made me feel comfortable with it. At the end of the sale the whole team that was working that day gathered to congratulate me. I really couldn't have asked for a single thing more. This dealership and it's team makes you feel like family. I absolutely can not recommend them enough and will definitely give them my business again, regardless of the trip I need to make, in the future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent service and value

5.0
by Dave Goetze on Jul 31, 2015

I would just like to thank Joe Erickson at Mills Honda for the exceptional customer service that I received when purchasing my 2016 Honda Pilot. He worked hard to get me exactly what I needed and wanted. My daughter wanted to purchase my trade in, and he was very helpful in making sure that the process went smoothly for all of us. We are both very happy with our new vehicles and thank everyone at Mills Honda for taking such good care of us throughout the whole process.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Dave, for taking the time to share your experience with us! We appreciate your business and look forward to assisting you for many more years to come!

Joe Erickson was super in arranging our purchase.

4.0
by Mike and Carol on Jul 06, 2015

Thanks you Joe for arranging the upgrade for the 2015 CR-V. Excellent service as usual.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 1.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Mike & Carol for choosing Mills Honda and Joe again! We appreciate your loyalty and we're very happy that Joe provided you with Excellent service!

Super Dealing,

5.0
by J Olson on May 12, 2015

We are more than happy about our purchase of our used Honda. Joe Ericson did a fantastic job on sale and info. of vehicle. Delivery of our car went as planned, and it looked like showroom material. We will highly recommend Mills Honda and will return in the future.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for choosing Mills Honda! We appreciate your business and look forward to assisting you in the future too!

Purchasing 2012 Honda Cross Fire

5.0
by Jon H. on Apr 27, 2015

I requested a referral to a sales rep from a friend of mine - he referred me to Joe Erickson at Mills Honda. to this point in my search I have had what I consider terrible customer service from other used car dealers and was hesitant to meet yet another one. To my great relief I was introduced to Joe and Mills Honda. It was a great pleasure and would recommend Joe and Mills Honda to anyone looking for a new or used vehicle. Thank you again for the great experience!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for sharing your experience with us, Jon! We are very happy to hear that Joe was able to take great care of you too! We look forward to the life long relationship in ensuring your complete satisfaction in your driving needs as well.

Good customers service despite some snags

4.5
by Staci on Apr 20, 2015

Despite some issues getting my car from the factory (out of dealer control) we experienced great customer service from Joe, Steve and Dan who tried very hard to make things right. Extremely competitive pricing with other Honda dealers in the state. Car is beautiful and we love it.

Customer service 5.0 Buying process 3.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Staci for choosing Mills Honda! We appreciate your business and look forward to assisting you in your future driving needs!

Great Service

4.8
by V Bergman on Apr 16, 2015

Great customer service. We were treated well by both Kenn the sales person and Danny the finance person. We love our new (used) truck. I would recommend this dealership to everyone.

Customer service 5.0 Buying process 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to share your experience with us! We appreciate your business and look forward to assisting you on your future driving needs too!

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