Milan Motors, LLC

4.0

Hours of Operation

Sales
Monday
9:30am–8:00pm
Tuesday
9:30am–8:00pm
Wednesday
9:30am–8:00pm
Thursday
9:30am–8:00pm
Friday
9:30am–8:00pm
Saturday
9:30am–8:00pm
Sunday
Closed

Cars on the lot

91 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of Milan Motors, LLC are from Cars.com and DealerRater.com

59 reviews

They're trying to take advantage of you.

1.0
by Luz-Yen Ricketts on Oct 24, 2021

If I could give them a negative review I would. The car I went for was listed at ~$10,900 (I don't want to give the wrong figure so I've rounded to the hundred below the actual price). The upcharge brought what would have been my total purchase price to ~$14,800. They literally tried to sell me a vehicle at 35% above the listing price. It's bait and switch. They tried explaining to me that this was how it was at all dealerships currently, so I stopped listening and left. I found a better car with a lower purchase price of $10,495. After fees, it came to $11,893. If this is your first purchase, I highly advise you to go somewhere else. They are trying to take advantage of you. And a tip to everyone who checks reviews: If they are rated under 4.6/5 you shouldn't go there, regardless of what's being sold (product or service); especially if they have over 200 reviews. I got this advice from a friend years ago it's yet to be proven wrong.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 4.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

My experience was the most pleasant was treated like part...

5.0
by idimoon on Jul 07, 2021

My experience was the most pleasant was treated like part of the family. From the greeting at the door to the test drive to making it all happen to get my car . They all went beyond customers service. . I can’t say enough but that if you ever shopping around fir car pay them a visit.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Best place to buy a car!

5.0
by Nick C. on May 04, 2021

Recently bought an S4, dealt with their sales manager Daryle. Good experience, good price, staff was friendly. Got my loan approved quickly without any issues and surprised me by getting a super low rate. Very happy with my purchase. Definitely will come back.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Highly recommend

5.0
by Jane on Mar 07, 2021

Helped me find the prefect vehicle for my daughter low miles for a fantastic price. Everyone was extremely helpful and made the process smooth and easy. would come back again!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Terrible! STAY AWAY!

1.0
by Warning! on Mar 03, 2021

Do yourself a favor. Stay away. They play games. No one calls you back, they lie continuously, and you'll end up wasting your time. You've been warned. They'll try to write a rebuttal about this review. Don't believe them. Move on.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Beware of unadvertised fees! $2K!!!

1.0
by Josh on Sep 01, 2020

We were excited to find a great deal on the exact car our daughter wanted. It was advertised on Cars.com and their own website for $15,470. I was setting up a PPI and making plans to flight out there when they mentioned a $495 documentation fee and a $1525 reconditioning fee. Standard fees, well why hide them and not list them in the price? They said they were firm on price, oh well.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

DO NOT BUY FROM THEM

1.0
by GOD on Jul 14, 2020

They try to scam me for extra fees . Temporary plates cost 400$ and title change 500$ from different state but how this is my problem?If you sell car in nj have title ready and don't others pay for it.....So..Haha vehicle cost was 4950$ total came up to 7500$.......Haha

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Beware the hidden fees

2.3
by NY Driver on Feb 15, 2020

Went to pick up the Audi (after a down payment and agreed upon price) and learned, from Darryl, of a “$1400 certification fee charged by Audi” (not Milan Motors). LOL Deal off. Staff was great! Dealership is not to be recommended!

Customer service 5.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Buyers Beware

1.0
by Kena Zamora on Jan 22, 2020

My Husband and I bought a car from there on 1/10/2020. We were told they inspected the car to be put up for auction since they don't really sell older cars on the lot. However, since the car passed their inspection, they kept it. As soon as we drove off the lot, we experienced electrical issues. We took it to the BMW dealership and found the car had an oil pan gasket issue, needed a throttle body replacement including the sensor and an exhaust sensor. $5000 later we are still dealing with a leaky hydralloc shock. We spoke to the dealership and they acted surprised. I guess that was some inspection they did. We were not even offered any help with the bill. I will be posting my experience everywhere Buyers Beware. Fraudulent sale of a car

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Fast and easy

5.0
by Maria on Jun 22, 2019

Visited this dealer for the first time to test drive my first BMW. The sales person, Daryle, was extremely personable and easy to deal with. He made the whole experience easy and smooth. Even prior to the visit, we had constant communication via phone and text message. They answered every question quickly. I wound up purchasing the vehicle I went to see and I didn't even have to wait around while they did the paperwork! The Finance representative, was also a pleasure to deal with. I would recommend anyone looking to purchase a luxury car contact and visit this dealership. I would give them 10 stars if I could

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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