Mike Ward INFINITI
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Dealership reviews
552 reviews
My experience with Mike Ward Infiniti is always awesome
My experience with Mike Ward Infiniti is always awesome and this visit was no exception. I drive 60 miles to bring my car in for service because I know they will take such good care of my car! I have been using Mike Ward Infiniti since I bought my car from them in July, 2009! They have a wonderful service department.
Thanks again for taking the time to leave us this information about your recent visit. Take care!
I narrowed it down to two Infiniti dealerships and after
I narrowed it down to two Infiniti dealerships and after phone calls and f-2-f conversations I selected Mike Ward to purchase and provide services support for our QX50 Edition 30.
JJ, thank you for your kind review. We are happy to pass along your comments to the team here at Mike Ward Infiniti! Thank you for choosing Mike Ward Infiniti to purchase and service your QX50.
Billie Vogel
Billie Vogel has been the best in all respects since coming to Mike Ward Infinity 4 years ago. He is caring, knowledgeable and always lets me know what is going on with any of the 3 cars I bring their for service. He is awesome!!!!
Hi Guy Ilalaole, thank you so much for your positive comments about Mike Ward Infiniti and Billie Vogel!! We appreciate the trust in managing your vehicles needs!
Taking in you car is typically unpleasant however, I have...
Taking in you car is typically unpleasant however, I have recieved nothing but consistent, excellent service at Mike Ward. The service team is so accommodating, helpful and transparent about findings and cost. Very impressed!
Thank you for sharing Tricia! We are happy we could exceed expectations!
Nice and Professional people, Mikhile Tracey was...
Nice and Professional people, Mikhile Tracey was extremely helpful and honest. Will buy again next time!
Thank you for taking the time to leave a review for us at Mike Ward Infiniti. We're happy we could meet your expectations!
My experience with this dealership was exceptional. I...
My experience with this dealership was exceptional. I flew in from out of state.James Gabrielson was an excellent salesman.
Thank you again for taking the time to let us know how we did. We hope you enjoy your new vehicle!!
Quality people and quality service is held to the highest...
Quality people and quality service is held to the highest standards at Mike Ward Infinity. We were very blessed to have one of the best sales associates help in our selection of and clean used luxury vehicle( Lexus RC 350 F Sport). Billy Garcia went above and beyond his duties in assuring our satisfaction and helping us feel comfortable through the whole process. Highly recommended dealership! Thank you Mike Ward Infinity, And especially Billy Garcia ( lead executive sales consultant) "Quality consultants, selling quality vehicles to valued consumers"
Al Max Vialpando, we're happy to hear you had such a positive experience with our team! Thank you for your kind words about Billy and Mike Ward Infiniti!
The dealer was great, but James, our sales rep, was...
The dealer was great, but James, our sales rep, was absolutely fantastic. I’d have no qualms with purchasing another vehicle from infinity if James was who I dealt with.
Matt, we're glad you had such a wonderful experience with us!
Does not communicate status while you wait; grossly over...
Does not communicate status while you wait; grossly over chargers for service when done; suggested I walk across the highway if I want to go to restaurant as I waited over 3 hours to the find out the vehicle wouldn’t be looked at for 3 more days.
Andrew, We are sorry to hear about your negative experience in service. The price you were charged should have been exactly the price you were quoted when you dropped your car off. I understand parts would take 3 days to arrive and that wasn't timely to repair your vehicle. We strive for 100% customer satisfaction 100% of the time and would welcome you to contact Arend Macinko the service manager to discuss at 303-350-4317.
Always great service! Billy Viegle and the team are on...
Always great service! Billy Viegle and the team are on point amd I love the car wash and vacuum!
Thank you for your kind words and this wonderful review!