Mike Piazza Honda

4.4

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

110 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Mike Piazza Honda are from Cars.com and DealerRater.com

585 reviews

Service

5.0
by Adoreen R civic on Sep 05, 2020

Had a good experience having my car serviced . I left it and it was ready when I came back for the car. Service was great.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Not awful

3.5
by MIKE on Sep 04, 2020

Was told I would get called when a needed part would come in and if wkuld take roughly 24 hours. 3 days later....still no call and I had to call them. Not sure who answered the phone but they were Not from this country. Mr russo was courteous but did not convert consistent information throughout the process. Expected more.

Customer service 2.0 Buying process 4.0 Quality of repair 5.0 Overall experience 3.0 Does recommend this dealer. Did purchase a vehicle.

Ref man

2.0
by Timothy McGrath on Aug 31, 2020

No one showed me how too use any of the options for starters Had too ask for gas it was below 1/4 Original Salesman never thanked me for purchase After signing the financial papers no one was there too tell me where the car was. What was next. Just left standing there.

Customer service 2.0 Buying process 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Great Customer Service!

5.0
by Michael J on Aug 24, 2020

Service Dept gave the impression that I was valued as customer. This was done in the midst of a pandemic... highly recommended! The service was prompt

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Mr. Goff

4.0
by Johnny G on Aug 22, 2020

Staff was very nice. Very happy with purchase. Would highly recommend anyone thinking of purchasing a Honda vehicle to check out this dealership. 5 star service😀

Customer service 5.0 Buying process 5.0 Quality of repair 1.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Brought my 2004 Accord in for check of exhaust system and...

5.0
by bjholahan on Aug 18, 2020

Brought my 2004 Accord in for check of exhaust system and they looked at it for no charge and referred me to Low Cost Exhaust to get fixed, after informing me that my tail pipe had rusted. Had taken to Midas and was told I needed to replace exhaust system, even though I just had inspected in May. Thank you service department for your quality service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Oil Change

5.0
by Dan on Aug 17, 2020

Quick and reliable service with friendly employees. I have had no issues going to have my inspection and oil change done through their service department.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Mike Russo is the glue that holds this place up

5.0
by Eric on Aug 03, 2020

Not only was Mike in service kind, prompt, and unbelievably helpful, but he went above and beyond for assisting me and my family. I couldn't be happier dealing with such a fine employee.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Car repair

4.3
by Frank Hicks on Jul 21, 2020

All of the service people who helped me with my issue (router and brake pads) were very responsive and polite. I was very happy with everything they did for me.

Customer service 5.0 Quality of repair 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Honda CRV Touring 2017

2.3
by ENRIQUE WHITE on Jul 20, 2020

Since September 2019, my vehicle has been in and out of the service shop for the same reason, battery drained while vehicle is parked. On the first occasion, they gave me a bogus diagnossis. First, they stated that the problem was a cracked battery terminal. They replaced the terminal but I had to pay for the battery. Second, they stated it was a problem with a valve that remained open and a software upgrade was needed. They did the upgrade and recharged the battery at no cust. Third, they assured me that the radio/ sound system had a short in it and needed to be replaced. They charged me for a new sound system and replaced the battery. Through all this, I've been charged for parts and service fees. It is obvious that this repair center does not know what they are doing. On the fourth time, after explaining the problem to the Service Manager, they took my vehicle did some diagnostics on the electric system and found nothing wrong. Thus, they charged the battery and considered the problem fixed, no charges this time. I would never recommend this dealership service to anyone. This is the second vehicle I purchased at this dealership for I previously trusted Mike Piazza Honda in Langhorne PA. for their past service, I had never experienced service problems with my previous vehicle. Nevertheless, their quality of service is at present is less that deplorable.

Customer service 1.0 Buying process 5.0 Quality of repair 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
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