Mike Piazza Honda

4.4

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

105 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Mike Piazza Honda are from Cars.com and DealerRater.com

584 reviews

Great dealer

5.0
by Jw on Nov 20, 2020

Great dealer for sales and service. Friendly, professional and honest staff at Piazza. Sales team and service team go above and beyond your expectations. Their use of technology and quick response to your requests is unparalleled. Highly recommend

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Inspection Feedback

3.0
by Tom J on Nov 16, 2020

I have a 2020 Accord. I took it in for an inspection. The car has around 4,000 miles on it. They wanted to charge me $50 for an emissions test. It is not necessary under 5,000 miles. Good thing I knew that. Also, when I came to pick it up, they told me that my insurance card and owners card were in the car. Good thing I checked before leaving because they were not in there. I had to park the car and go back inside to the office where it was on the counter. This is not the first time this has happened. Buying a car here is fine. Service can be a little sloppy.

Customer service 3.0 Quality of repair 3.0 Overall experience 3.0 Does recommend this dealer. Did purchase a vehicle.

Piazza services on my car it definite runs better.

5.0
by Dave C on Oct 21, 2020

I always can feel the difference in the car after taking it to Piazza for service. Quick and give great recommendations to help my car.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

I had the worst experience with this place. Im an...

1.0
by Educated Buyer on Oct 21, 2020

I had the worst experience with this place. Im an informed buyer, having already paid off three car loans. I know the pitch and tricks of the trade. This place by no means made the buying process transparent. For starters, they are overcrowded in their facility. I went on a Saturday, and Robert Holmes (the sales person helping me) was attending to three or more customers at a time. I never had his undivided attention. Second, when it came time to present the numbers, what scammers they are! BUYERS BEWARE AND READ THE FOLLOWING VERY CAREFULLY - what youre financing should be comprised of the MSRP price of the vehicle (never be fooled into paying MSRP - there is ALWAYS wiggle room. Even at invoice price they make a decent profit on sales), the discount you receive, the new improved vehicle price, the trade in value they are giving you (if applicable in your case), the down payment amount youre putting down (if any), the documentation fee, the sales taxes, and the registration and tags fee. THAT IS IT!!!!! Robert Holmes tried to scam $5,000 from me by sneaking it into the numbers. Read below! Gap insurance - he was charging $900 - is only required if your trade in or your down payment isnt enough to give you 20% equity on your car. You can also purchase gap insurance privately too at probably a cheaper cost, or get it through your car insurance company (they call it something other than gap but serves same purpose). I didnt need gap in my case, and was told by another dealer that companies wont even ALLOW gap insurance to be purchased if you put 20% or more down for the vehicle. They probably wouldve put a bogus name for it just to sneak in the charge. Total financed aftermarket - he was charging me $699 for this bogus fee. Service Agreement - he was charging me $2,856 for this one. He never even mentioned or elaborated on what it was for! It was probably for an extended warranty that they get commissions on if you buy. Thanks, but no thanks. All of these charges were sneaked into the contract. I walked away and boy I am so glad I did. Review your contracts if you purchased from there and see if you got bamboozled by them. They also offered me $3K less on my trade in than the KBB estimates. Completely lowballed, and when they asked what sources I used for my numbers, they said KBB is unreliable. Really? No, youre unreliable. If youre looking to buy a car from this place.... RUN... or drive elsewhere to get the car that you want. Unless youre OK with getting duped and giving away $5K or more. Nothing crushes a crooked salesman more than an informed buyer. Do your research, calculate your payments online, and go through the contracts with fine tooth and comb. Youll thank me later.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

My salesman was Jim Abgarian. He was very attentive,...

4.8
by sharona63 on Oct 19, 2020

My salesman was Jim Abgarian. He was very attentive, willing to work with me on getting a good deal on the Black Edition Ridgeline. Had a little snafu driving the truck home. Jim suggested I bring it right back. Jeremy, manager, suggested they keep truck to check it out. I was offered the one other Black Edition Ridgeline they had in stock which I did take. I was offered some perks for the inconvenience of having to bring the truck back. Jim and Jeremy were both very gracious and apologetic. For the most part it was a pleasant transaction (things happen) and I would definitely refer friends or family to Jim and Piazza Honda.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Supervisor

5.0
by Gary P on Oct 19, 2020

Service Dept gave the impression that I was valued as customer. This was done in the midst of a pandemic... highly recommended! The service was prompt

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

My Honda Ridgeline

5.0
by Karen McCormick on Oct 03, 2020

Love the dealership. Never had a bad experience dealing with the sales or service department. I would recommend piazza to everyone looking for a good dealer.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Originally, had an issue with sales person that failed to...

3.6
by SPP=screwPittsburghpenguins on Sep 21, 2020

Originally, had an issue with sales person that failed to acknowledge Honda discounts among other things and as a result I did not purchase vehicle. Was contacted by sr. management (Anthony) very next day and offered fair price and was treated well. While my experience was not extremely pleasant at first, dealership went out of their way and make things right. Respect.

Customer service 3.0 Overall experience 4.0 Does recommend this dealer.

Elizabeth Keys

5.0
by Lizard Keys on Sep 12, 2020

I had a good experience buying my car here. It is my second honda with the same salesperson, Robert Holmes. He and the other members of the sales team were very organized and professional.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service

5.0
by Adoreen R civic on Sep 05, 2020

Had a good experience having my car serviced . I left it and it was ready when I came back for the car. Service was great.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.