Mike Castrucci Ford

4.6

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
10:00am–5:00pm
Sunday
11:00am–5:00pm

Cars on the lot

200 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Mike Castrucci Ford are from Cars.com and DealerRater.com

505 reviews

Sales team made the difference

5.0
by Rebecca T on Jun 04, 2022

6th car from this Sales team. Bill and Josh are stand outs!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Rebecca, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Explorer purchase

5.0
by Chris Wood on Jun 01, 2022

Found the car on the internet, the dealership put me in contact with Josh Holston, he answered my questions ahead of time, had the car pulled up front by the time I got there and had the process to purchase quick and painless as he promised and was very knowledgeable and personable along the way.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Another great experience with Mike Castrucci Ford

5.0
by Mike in NC on May 02, 2022

Just bought my second Ford Transit Explorer Van. The process was smooth and easy...no excessive paperwork or sales pitch for products I don't want, no excessive fees, very fair trade transaction and superb delivery process! Thanks to all those involved!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, we are happy we could make your experience a positive one! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

I bought a Ford Edge from there and haven’t had any

5.0
by Mkelly on Apr 30, 2022

I bought a Ford Edge from there and haven’t had any problems. I used service for an oil change and service was great

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for such a great review. It was such a pleasure serving you! See you next time!

I bought two new cars from Castrucci Ford.

1.0
by jbuechel2 on Apr 27, 2022

I bought two new cars from Castrucci Ford. We have since moved to N. MI. While traveling home from FL on 4/25 our 2019 Explorer, still under the “bumper to bumper” warranty, was having brake problems. I called Castrucci “Service” to see if they could get me us in to fix the problem. Evidently, “bumper to bumper” excludes several items including brakes and the soonest they could get us in was 5/9! The brakes were fixed by Monro Automotive the next day and we were back on our way. So, 1) read the fine print on your warranty and 2) be sure to plan your auto emergency 2 weeks in advance if you want Castrucci to “service” it. So disappointed!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Dealership SUCKS

1.0
by Tracey Gazzara on Apr 23, 2022

This dealership SUCKS. Bought a car from them when I called I was told the salesman had not worked there for a year. A week after I bought my car. He did not return any of my calls or send car key to me. He said he would locate 2nd key and send it. Found out gps has to be up dated I live in Eastern Ky. Gps does NOT work in most areas. Had told salesman I needed gps for work.

Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Tracey, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Mike Castrucci Ford Sales, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (513) 831-7010 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Wanted a lease extension

5.0
by Jeffrey Santel on Apr 15, 2022

We had leases that were expiring and needed to extend them but were told that car dealerships were not wanting to lease vehicles these days. We were given our options and we decided to buy. The dealership helped us to find vehicles and get the financing we needed and were able to afford. I believe everything was done to make us happy.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Jeffrey, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mike Castrucci Ford

5.0
by Mark Levi on Apr 13, 2022

Great buying experience with Gary, made the ordering experience very easy.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Mark, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

New Car Sales

5.0
by Colson Napier on Apr 10, 2022

Great! Best dealership around. Thank you to Bobby Castrucci, Jim Turner, and Nick Castrucci.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Good morning Colson, we are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

2021 Ford Escape Purchase

5.0
by Troy on Apr 06, 2022

Shane was very helpful and worked through a tough situation with us. He did a great job with excellent follow-up.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Troy, for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

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