Mike Anderson Chevrolet of Chicago

4.5

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

151 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Mike Anderson Chevrolet of Chicago are from Cars.com and DealerRater.com

355 reviews

Car Repair

1.0
by William Moody on Sep 28, 2022

I picked up my car on Friday.. A couple of hours later my car stopped on me after the repair.. I had to return the car to Mike Anderson that night and I?m waiting to see what happened? Being stranded after spending $2300 on what I was promised was resolved is not good.. If the car can not be repaired, refund my money and GMC can have the car back.. I?m just over it!!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Beautiful

5.0
by Holly Siegel on Aug 25, 2022

exceptional service and attention and care. Thank you.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your wonderful feedback! Sincerely, Frank Segarra, Fixed Operations Manager

Bad customer service no empathy at all

1.0
by Jarrod love on Jul 18, 2022

i have been a value cst of this place since 2008 my 2006 Chevy impala an also purchases a 2014 Chevy impale i have spent a lot of money with them over the years an i have saw bad customer service not just to me but other cst as well they do not have loaner cars they quick to tel you the shuttle ride does go that far there service agent do not review cst account because how can you tel me a shuttle do not go far an been take them since i been dealing with you all since 2008 an they look an do not apologize there service department has got very bad customer service there GOAL IS NOT TO GIVE GREAT CUSTOMER SERVICE AN GREAT WORK THERE GOAL IS TO TAKE YOUR MONEY AN TREAT YOU LIKE YOU A STUPID yes i wish i can go some where else at lot of shops do not want touch these newer cars i have been have several issue with service department workers talk to me like i do not know anything i ask for history about acc i do not know how the note or if they are doing wrong doing on it so this year in may at the end i got oil change like a week in half later AC stop working so i was under the impression when they do oil change they check every thing which they did service man told me it was 2 issues but nothing with AC OK i will take care of it a week in a half ac went out cal for a appointment said have to keep cal for 3 days cancel appointment set up one for the next week drop car off before you all open then they cal said 3000.00 worth of work big part was ac compressor 1600.00 i have paid 250.00 that Friday an pick it up set it up for that follow week to get fix 1300.00 something said will apply 5 percent OK that was nice but could have been better but also need right side head light said 170.00 ok so i spoke with Jose 7/14 about pick up car an have it wash he said ok 7/15 it was raining they did not wash car because it was still the same bird xxxx on the door but i did not even say nothing so Sunday i need a jump then i cal this morning spoke with meka which she was not type of empathy an i just spent almost 2000.00 with you all in 2 weeks said they do not have tow truck try you insurance an i was on hold for a long period of time i was on the phone with her about 30 mins then when she review my acc she can not tel if the replace battery or not then she came back said the warranty was up last month but the check my car in may why i was not inform of that very bad customer service i know you dont care but they are paying you to act like you care she was very nonchalant about my issue basically i took as she said not my issue your very rude an unprofessional an was not try to help my point of view you all need to train service agent better customer service an be knowledge of there customer an history so i cal gm i am still cover with towing with them she could have told me that but she was not a good service advisor an not knowledge about anything if some one can help me please feel free to calll i am wait on tow truck now to bring it back an i should have to pay for anything

Customer service 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

We acknowledge your review and are currently looking into the events you’ve detailed.

Mike Anderson Rules

5.0
by Magda V #ho Szyffer on Jun 17, 2022

Always top rate for me. I will buy again if I am able to.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Magda! Mike Anderson Chevrolet of Chicago would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top-notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Andrew Ramus, General Manager

This week I bought a ZR2 from Mike Anderson Chevrolet, my

5.0
by Bill on Jun 08, 2022

This week I bought a ZR2 from Mike Anderson Chevrolet, my salesman was Joe Ayala. I flew in from out of state to make this purchase, being that I was from WA and I had lots of questions. Joe was awesome, before we had even met he was answering all my text questions and I know at times he was doing this from home. The sales part was awesome, he was patient and worked very hard to answer all my questions, The first day I put 600 miles on it and it is running flawless. Thank You Bill

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Andrew Ramus, General Manager

GREGORY BLAKE

5.0
by Gregory Blake on May 25, 2022

The Customer Service was great as usual and very helpful.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Frank Segarra, Fixed Operations Manager

Diego Florez Exelente

5.0
by Jorge on May 16, 2022

Diego Florez me vendio un carro y es un gran vendedor me consiwio lo que necesitaba Lo felicito. Los proximos carros los comprare con Diego Florez

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Muchas gracias, que tenga un día exelente! Sinceramente, Andrew Ramus, General Manager

Purchased 3Rd car From mike Anderson Chevrolet Chicago !

5.0
by Correas.landscaping1 on Apr 27, 2022

Purchased 3Rd car From mike Anderson Chevrolet Chicago ! Their is a reason we keep Coming back here The staff is Amazing our salesperson Jorge and General sales managers Bryce & Edgar do a great job taking care of their clients easy process GREAT prices very happy once again with our purchase 2500 Chevrolet Silverado ! If you are in the market for a new or used car you have to give the Chevy giant a shot !!! Thank you Mike Anderson Chevrolet

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Andrew Ramus, General Manager

Love Chevy

5.0
by Hanna on Mar 11, 2022

Nothing is better than choosing what we love! Thank you. ?

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for this amazing review! I really appreciate your business. Sincerely, Andrew Ramus, General Manager

Great experience, David Ramos and Paul Dome were great

5.0
by judithsabath on Feb 24, 2022

Great experience, David Ramos and Paul Dome were great and got me the perfect vehicle!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Andrew Ramus, General Manager

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