Mike Albert Sales & Service

4.5

Hours of Operation

Service
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Cars on the lot

92 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Mike Albert Sales & Service are from Cars.com and DealerRater.com

85 reviews

Justin was great!

5.0
by KYMom on May 26, 2022

Justin was great! Ron the manager was terrific as well. Highly recommend if you’re looking for a good used vehicle at a good price.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

A great car and a great sales experience!

5.0
by Mary Ann M. on Feb 26, 2022

I called Mike Albert sales to ask what kind of used cars were available for purchase because we had rented from them for years and always had a great experience. I spoke with Matt Adelsperger, who told me about a great Toyota Highlander with lower mileage and I set up a time to come in and look at it the next day. When I arrived with my husband, Matt had the car inside their heated garage (it was cold outside) and he had every door open on the car as well as the hood, so we could see literally every detail in it. He then took the time (on a Saturday) to stay with us and answer every question we had and also told us about many features on the car that we were not aware of. It was clear that he was familiar with the car, inside and out. Although we had come to just look, we decided to purchase the car that day. Matt made the experience very easy and stress free, which I appreciated, because I wasn't looking forward to the process of purchasing at all. He was very professional and I feel like he really "went the extra mile" to make the whole thing move quickly and smoothly. I would definitely return to Mike Albert and purchase another vehicle from Matt in the future, and I would recommend him to anyone looking to purchase a vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Happy Car Owners

5.0
by Chris and Beth Winhusen on Oct 30, 2021

Matt and Dennis were very helpful, kind, knowledgeable and caring. Great experience with Mike Albert Sales in Evendale. We are so happy with the Kia Optima we purchased.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

They did a good job gave a fair price and took care of me...

4.0
by jfeist1 on Jun 14, 2021

They did a good job gave a fair price and took care of me very well. The car was a nice car and they were nice people . I had a good time

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Grant Turner is an experienced sales consultant. He...

5.0
by Gnome on May 10, 2021

Grant Turner is an experienced sales consultant. He welcomed us as we came through the door and helped us every step of the way. When we asked him specifics about the vehicle, he researched until he found them. I was pleasantly surprised how well this company and their associates treat their sales customers, which is actually their secondary business to their commercial lease operations. Grant Turner is an exceptionally professional and polite gentleman who I intend to consult in the future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Helpful team!

5.0
by Teresa on Jan 27, 2021

Quick response to all my questions, Grant Turner helped me find the right car for my budget. Dennis and the support team followed up and found solutions immediately.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I usually have a lot of anxiety when dealing with...

4.0
by Ifer on Oct 17, 2020

I usually have a lot of anxiety when dealing with situations such as buying a car. Justin was very laid back. I didn't feel pressured at all. He and his manager did everything they could to get me a great deal. I would definitely recommend them.

Overall experience 4.0 Does recommend this dealer.

Great people, great overall experience, clean cars

4.7
by Sam Rayburn on Jul 02, 2020

My used car buying experience with Mike Albert was excellent. They sell clean used fleet vehicles and other cars. This is not one of the SUPER volume dealerships in Cincinnati, and the salespeople take their time to answer questions and make sure you are comfortable with the vehicle(s) you are wanting to look at. I highly recommend working with Grant Turner: he was the nicest, most friendly car salesman we've ever worked with. VERY satisfied with our car buying experience at Mike Albert and we strongly recommend them!

Customer service 5.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Helpful

5.0
by Just looking on Apr 07, 2020

Sales associate was helpful and offered to drive car to our home. I would recommend them and we may use them in the future. Hopefully we can work something out

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great customer service

5.0
by Panda on Mar 05, 2020

Andrew is a very thoughtful and caring salesperson. He went out of his way to find a car that would fit my situation the best. The cars available are beautiful.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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