Midway Chevrolet

4.5

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
8:00am–9:00pm
Sunday
10:00am–7:00pm

Sales Team

Orlando Sanchez headshot

Orlando Sanchez

Assistant Sales Manager 2.4 (25 Reviews)
Dealer Experience 10 years
Dealership Experience 10 years
Hugh Abbott headshot

Hugh Abbott

Service Advisor (20 Reviews)
Ali Mohkami headshot

Ali Mohkami

Finance Manager (19 Reviews)
Dealer Experience 8 years
Dealership Experience 8 years

Cars on the lot

68 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Midway Chevrolet are from Cars.com and DealerRater.com

1292 reviews

Had a few good experiences several years ago.

1.0
by Dj1969 on Sep 26, 2022

Had a few good experiences several years ago. However, this past June, I had an issue with my car (2011 Chevy Malibu) periodically not starting. I took it to my mechanic, and his scanner could not diagnose. He recommended me to go to a dealer who has more updated equipment for a Chevy. It dragged out for two weeks, and finally got a crappy diagnosis at best. It said I needed a starter (not the issue. My mechanic did not believe it was the starter), my water pump replaced,, the linkage to my steering wheel, etc. for $3490. I demanded my $215 back for diagnosis fee, since my mechanic said it was not the starter. This was either a fraudulent diagnosis, or grossly incompetent mechanic. Never return my calls and lied to me on a couple occasions saying the money was on its way. Never use these guys!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Review Title Info

5.0
by SHANDON ALTAHA on Sep 21, 2022

Friendly and experienced staff members in the valley of the sun, can't beat that!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate you taking the time to leave us a positive review!

If i could rate negative stars it would be.

1.0
by Stephanie.Ramirez13 on Aug 17, 2022

If i could rate negative stars it would be. I have been a returning customer to midway. I've bought 4 vehicles from them. Only recently I purchased a used vehicle only to have multiple issues with it. It has been in service for longer than I have owed the vehicle. Now it is currently in service I get no calls no updates. I leave messages no returns. They did mention they only have one mechanic and short staffed so I have to suffer paying for a vehicle I don't even have. I went two weeks with no vehicle before they finally provided a rental. I have rental for a week with still no updates. Horrible horrible experience.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We sincerely apologize for this experience you are having and for any miscommunication related to the status of your vehicle. We'd be happy to discuss the details further with you, please contact Gary Doolittle, our Director of Fixed Operations, at 855-971-8351 at your earliest convenience.

I inquired on a truck last Monday and was contacted by

1.0
by bummy945 on Aug 10, 2022

I inquired on a truck last Monday and was contacted by their salesperson. He got me a quote from their internet manager. 3 days later it had cleared inspection and they received everything they needed from me to complete the sale. I was paying cash so there was no possible problem right? Until manager Jay Lawrence decided the quote they gave me was no longer high enough. He said I'd have to pay over $4k more if I wanted the truck. That was last Friday. Seeing that today, Monday, it is off their website, I can assume that they simply got offered more than in the agreement they had with me. They set that price, not me. That is very dishonest. Please look elsewhere when buying a vehicle. If they do this to one customer, imagine what else they might do to you.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Jeff, we want to provide every customer with a 5-star experience so we’re disappointed to hear you feel this way. Our team went back and listened to your original recorded phone call and they did share with you that the vehicle you were interested in was currently in transit and has not yet arrived on the lot. The discussion was to set up an appointment for you to come in the next day to get the purchase paperwork started to secure you that vehicle when it arrived. Our team also shared with you we did have 1 other unit available in red as an alternative if you were interested. We are happy to answer any questions you may have to see what we might to do further assist you. Please contact Diane Soza, our Director of Customer Relationship Services, at 855-971-8351 at your earliest convenience.

You don't even have my name right so apparently you do this to a number of customers if poor Jeff got the same treatment. My truck was on your lot and advertised when I inquired. Everything else I said is above and true. If you want to go listen to any phone calls all you'll hear is that I was buying that truck as soon as it cleared inspection at a price agreed to by 3 of your employees. No thanks, I don't want to call your number for abused customer counseling. I just want you to operate with some ethics.

Dishonest Dealership

1.0
by Dan on Aug 08, 2022

I inquired on a truck last Monday and was contacted by their salesperson. He got me a quote from their internet manager. 3 days later it had cleared inspection and they received everything they needed from me to complete the sale. I was paying cash so there was no possible problem right? Until manager Jay Lawrence decided the quote they gave me was no longer high enough. He said I'd have to pay over $4k more if I wanted the truck. That was last Friday. Seeing that today, Monday, it is off their website, I can assume that they simply got offered more than in the agreement they had with me. They set that price, not me. That is very dishonest. Please look elsewhere when buying a vehicle. If they do this to one customer, imagine what else they might do to you.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Midway Chevrolet is the absolute worst, scummiest, and

1.0
by joschmo on Jul 23, 2022

Midway Chevrolet is the absolute worst, scummiest, and most frustrating dealership of all time. If you ever have the misfortune of ending up here, READ THE FINE PRINT before buying anything (or better yet, don’t buy anything). Do not trust anyone’s word there, as they routinely lie to, overcharge, and scam people. Also, STAY AWAY FROM THEIR SERVICE DEPARTMENT. Their scams have been proven again and again by dash cam footage. They’ll keep your car in a lot for days, do nothing, then overcharge you for the services they should’ve done but never did. To top it all off, they’ll relentlessly bombard you with junk mail and spam calls after you visit. Miserable place.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Our team is focused on providing every customer with a 5-star experience so we’re disappointed to hear this. We would like to speak with you to get additional information regarding your comments so we can address your concerns. We are unable to identify you by this screenname to reach out directly so please contact Gary Doolittle, our Fixed Operations Director, at 855-971-8351 at your earliest convenience.

All staff gave customer service and great satisfactory.

5.0
by d.randles on Jun 30, 2022

All staff gave customer service and great satisfactory. Looked into the computer problem and had me back on the road sooner than I anticipated. Cody Milss in the service department ask great questions and made sure to look into it.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the positive review!

Car saleman and finance guy

5.0
by FRANCISCO LUNA on Jun 23, 2022

Where do I start Valentino was amazing as usual 4 car we buy from him and Steve Garc�a as well they will team up and try to get you the best deal they can we love them will do it again with them two no one else ??We also sent people there that bought cars

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Great service

5.0
by Gisela J Mujica Ramos on May 28, 2022

Great experience. Camilo always gives us a great deal, great service.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate you taking the time to leave us a positive review!

We had the worst communication and customer service.

1.0
by ChevyDriver on May 24, 2022

We had the worst communication and customer service. Would leave messages and never had any returned. They never communicated that parts were needed to be ordered and it would take longer they just kept our vehicle and never called or returned messages. After having our vehicle for 20 days we finally just went down (since no one would answer) to get it. Once we showed up our service person along with 4 other employees were just standing there talking in a circle, not doing anything. We got many excuses but no apologies. One thing that was worked on was our window (being able to roll up and down). It worked for only a day, and then stopped working! Will never use them again.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for bringing this to our attention. We take our clients' comments seriously and would like to speak with you so we can address your concerns. We are unable to identify you by this screenname so please contact Gary Doolittle, our Director of Fixed Operations, at 855-971-8351 at your earliest convenience.

Hello, thank you for reaching out. We just left a message with Gary. Please call us back at the number left in the message. Thank you.

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