Middletown Nissan

4.3

Hours of Operation

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:30pm
Saturday
7:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
11:00am–5:00pm

Sales Team

Asad  Kamal headshot

Asad Kamal

Certified Sales Specialist and finance (11 Reviews)
Dealer Experience 27 years
Dealership Experience 24 years
Mike  Neil headshot

Mike Neil

Certified Sales Specialist (11 Reviews)
Mark Procaccini headshot

Mark Procaccini

Service Advisor (7 Reviews)

Cars on the lot

82 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Middletown Nissan are from Cars.com and DealerRater.com

403 reviews

I unfortunately would not recommend Middletown Nissan to...

1.2
by Jcheney423 on Mar 20, 2021

I unfortunately would not recommend Middletown Nissan to anyone. I've never felt so unwelcomed. I had an appointment to look at a used SUV, and apparently they had already sold it. But no one called to tell me it was sold. I came in with the hopes of checking it out, and then sat awkwardly at a desk waiting for the salesperson to figure out what was going on. I left upset because I wasted my time. No one even called for a follow up until a week later. Very glad I went somewhere else.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Purchased a vehicle here and have had major problems ever...

1.0
by markriley107 on Mar 14, 2021

Purchased a vehicle here and have had major problems ever since with no response or help from this dealer. It’s been a terrible experience there.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Very Dissapointed

1.7
by Patrick C on Mar 06, 2021

We leased a new car from this dealership with the agreement that we would not be responsible for the miles on our previous lease. Not only was this agreed upon with our sales rep Eddy, but also the finance person multiple times. We confirmed this numerous times before signing paperwork. Sure enough 2 weeks later we got a Bill for the mileage. Since then management has been unresponsive to us. Never should have left Hartford Nissan, have leased and turned in numerous vehicles with them and NEVER had this issue.

Customer service 1.0 Buying process 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

disappointing

2.0
by bob deke on Feb 15, 2021

Saw advertized(cars.Com)2020 vehicle, used, priced a bit above 18k. Test drove vehicle. All ok. Price sheet comes thru from the higher ups with exorbitant fees, some of which could hardly be explained, totaling 4 or 5 thousand dollars, and we're NOT talking sales tax here OR their unabashed $699 transfer fee. The advertised price of $18,440 was misleading to say the least. Made me wonder how they sleep at night.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Good Afternoon Hi Bob Deke, thank you for your review. Kindly call me directly at : 860-740-8810 so I can have a better understanding of the situation. Thank you and be well . Best Regards, Faiqa

Amazing team work!!

5.0
by Amanda Culkin on Feb 10, 2021

I love the people here. Warm, friendly, helpful. The coffee is amazing- original Starbucks and on the house. The lounge area is super clean. The restrooms are tidy too. Do come and visit! You won’t be dis appointed!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Amanda Culkin, we are so happy to read such a great review about Middletown Nissan!

I worked with Liam and sales manager Matt they both gave...

5.0
by Bpersaud213 on Jan 30, 2021

I worked with Liam and sales manager Matt they both gave excellent customer service and the helped me get in to a new vehicle they also kept up there promise

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

New Vehicle Purchase

5.0
by John P on Jan 29, 2021

I recently purchased a new car and the salesman made my experience terrific! I get great gas mileage and the ride is very smooth. I am very satisfied with all of the accessories and would certainly purchase another Nissan. I mentioned this to my father in-law and he went there and purchased a Nissan also!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi John, Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you.

new lease

5.0
by hadeel afifi on Jan 28, 2021

I needed to lease a car. so, I went to Nissan Middletown and I was amazed of how they served me. professionals by every mean and most importantly fair pricing.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Hadeel Afifi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

Best team Ever

5.0
by Jeff kingwood on Jan 28, 2021

This Dealership was amazing, was very patient and understanding with my needs would recommend to everyone i know. Dealt with John and best experience Ever!!!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Jeff , we're happy you found our staff to be so supportive during your experience here at Middletown Nissan. We are always more than happy to assist you if anything else comes up. Take care!

Amazing team

5.0
by Azka Zuberi on Jan 28, 2021

I had a very good experience. The staff was courteous, helpful and listened to my needs and guided me accordingly. I would definitely recommend this dealer to my friends and family.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Azka , we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do! Thank you .

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