Middletown Nissan

4.3

Hours of Operation

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:30pm
Saturday
7:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
11:00am–5:00pm

Sales Team

Asad  Kamal headshot

Asad Kamal

Certified Sales Specialist and finance (11 Reviews)
Dealer Experience 27 years
Dealership Experience 24 years
Mike  Neil headshot

Mike Neil

Certified Sales Specialist (11 Reviews)
Mark Procaccini headshot

Mark Procaccini

Service Advisor (7 Reviews)

Cars on the lot

82 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Middletown Nissan are from Cars.com and DealerRater.com

403 reviews

Just bought a Rogue SV from Middletown Nissan. I have to...

5.0
by KATHLEEN BENNETT on Sep 05, 2021

Just bought a Rogue SV from Middletown Nissan. I have to say this was by far the best experience I ever had buying a vehicle. I had Ahmed Hassan for a salesman. Ahmed was very patient kind and understanding. I told Ahmed what I desired in a vehicle and what I was willing to spend. I walked away VERY happy! Thank you Ahmed thank you Nissan in Middletown!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Tried to sell unnesscessay... things to final sale......

2.2
by Poppy547 on Aug 24, 2021

Tried to sell unnesscessay... things to final sale... gave a bottom... line price to sing and seal the deal without... sales tax and MV fees... when asked played dumb... then came back saying price does not include sales tax and MV... price was 4000 over internet price... not happy

Customer service 3.0 Overall experience 2.0 Does not recommend this dealer.

Very unorganized across the board with little attention...

1.0
by MH on Jun 15, 2021

Very unorganized across the board with little attention to detail. I agreed to purchase a vehicle, and moved forward with understanding they would do a better job detailing under the seats as there was significant staining/debris. When I picked it up the next day, they did a poor job and covered with floor mats although it was still very visibly apparent. Salesman did not check before calling me for pickup. I also brought car home and found old mail and documents from previous owner in seat pockets. Finance Manager(s) are very aggressive and misleading. Even after indicating my preferred lender and indicating the rates I have been preapproved for, they continually pushed hard for Nissan Finance services. I should have left at this point. I am informed and have excellent credit, I expect they prey on those that are not informed and without excellent credit. Even for me they tried pushing me into rates that were over 3 points higher. I did the math and showed they were wrong and continually tried to tell me their path was best due to a rebate. I can appreciate an opportunistic salesman trying to make a buck but this was overboard. When picked up vehicle they did not include copies of all the paperwork they should have until I requested them.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Salesman has no idea what he was doing, from the sales...

1.0
by Chisrausch1 on Jun 06, 2021

Salesman has no idea what he was doing, from the sales process to negotiations. $23 thousand dollar car advertised, after they tacked on all of their fake fees it was close to $29 thousand... More than a new version of the same used car!! Beware, scam artists at work here. I had to rate a random salesperson, after 3 hours I don't think I ever got the salesman or managers name.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

If I could give them a zero, I would. The agreements we...

1.5
by Bmichkelly11 on May 08, 2021

If I could give them a zero, I would. The agreements we made when purchasing the car were not followed through. It was excuse after excuse and eventually became lie after lie. The salesperson was no longer with the company soon after our purchase, but this did not change the poor service. Eight months later we have given up.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Gave us wrong vehicle

1.7
by SVK on Apr 27, 2021

We purchased a pick up for our company on 4/18/2021. They were great we purchased the truck we went to see and test drove, so we thought. On 04/23/2021 we picked it up and we were very happy. On 04/26/2021 we received a phone call that they gave us the wrong truck. Which they did not. They wrote up the sales paperwork and the registration with a different VIN # from another truck. And now they left us no choice but to return it and swap out for the other one. My husband is currently driving an unregistered truck. We were told they can not fix the paperwork and we are in possession of a vehicle that we did not purchase. They have not offered any compensation for any of this. I have notified Nissan Corporate and DMV. So very unhappy with this dealership. I will be filing with consumer protection also.

Customer service 1.0 Buying process 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Good Morning Hi SVK, Thank you for your feedback. I am so sorry to hear of your experience. Kindly call me directly at: 860-740-8810 so we can discuss this further. Thank you and have a good day. Best Regards, Faiqa

Drove 40 mins to a appointment to test drive a car they...

1.8
by Dee on Apr 07, 2021

Drove 40 mins to a appointment to test drive a car they already sold ...they then offered me another vehicle that wasn't even there which was also sold after declining on any other cars they tried to offer me a new car for the same price but it was clear there was damage from a accident...I left very unhappy

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.

POOR SALESMANSHIPTHEY SOLD THE VAN I WAS TEST DRIVING...

1.0
by arthur12 on Apr 01, 2021

POOR SALESMANSHIP THEY SOLD THE VAN I WAS TEST DRIVING RIGHT UNDER ME. NEVER GAVE ME A CHANCE TO BUY IT. WASTED MY TIME GOING THERE FOR NOTHING.WOULD NOT RECOMMEND THEM TO ANYBODY.

Overall experience 1.0 Does not recommend this dealer.

Came here to inquire about a BMW X5. I felt zero pressure...

5.0
by Lady D on Mar 29, 2021

Came here to inquire about a BMW X5. I felt zero pressure both Mo my salesman, and Eddy the manager were very patient, polite and let me move at my pace. Needless to say I bought the vehicle. I was so pleased with the customer service throughout the dealership so much so I referred a friend who ended up leasing a vehicle less than a week later. I highly recommend this dealership and will continue to do business with them. thanks Mo and Eddy...

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Buyer beware!!!! Stay away!! They are a bunch of scammers...

1.4
by Eva P on Mar 28, 2021

Buyer beware!!!! Stay away!! They are a bunch of scammers that try the bait and switch routine on you. They advertise the cars as certified, then try charging you extra for certification! Please do yourself a favor and go elsewhere to purchase a Nissan.

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer.
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