Middletown Nissan

4.3

Hours of Operation

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:30pm
Saturday
7:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
11:00am–5:00pm

Sales Team

Asad  Kamal headshot

Asad Kamal

Certified Sales Specialist and finance (11 Reviews)
Dealer Experience 26 years
Dealership Experience 24 years
Mike  Neil headshot

Mike Neil

Certified Sales Specialist (11 Reviews)
Mark Procaccini headshot

Mark Procaccini

Service Advisor (7 Reviews)

Cars on the lot

90 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Middletown Nissan are from Cars.com and DealerRater.com

399 reviews

Thank you both Carlos B. and Sara C. Best car yet!

5.0
by Jeffrey W on Nov 27, 2021

We have now had 4 leases, with the last 2 at Middletown Nissan, and both times now we've had good experiences. I can't speak for others but we are overly satisfied with our experience here a month ago. Carlos Barassa negotiated our purchase and went above and beyond our expectations. He was pleasant to negotiate with, and ended up selling us a Rogue! He was knowledgeable about the car and all its features. For the month we have now had the car, the auto has performed as he reported it would, and is becoming the favorite of the four cars we leased over the years. We owe a great deal of thanks to Carlos. Sara Chamma, is the Business Manager who prepared our financing and was also a major player in our final decision. Very professional with a deep understanding of how to run her position, and she has a sweet personality as well, which is very helpful to people who are spending a lot of money. Everything moved with alacrity from beginning to end, and we spent the least amount of time here than at any of the other trade-ins. Overall I think Carlos and Sara, make Middletown Nissan look like a well run company. Thank you both, again, and we will be back when we are ready to negotiate another lease.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Jeffrey W, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

They gave me bad tires and are refusing to replace them...

1.0
by b.robles94 on Nov 15, 2021

They gave me bad tires and are refusing to replace them almost got me into an accident don’t buy from them

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

The best dealer shop I ever entered.Bought 2018 Nissan...

5.0
by Ola Tabazh on Oct 06, 2021

The best dealer shop I ever entered. Bought 2018 Nissan Altima and all the service down by the dealer.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I purchased a 2018 Murano and the sales rep, Amed, was...

4.0
by Bridgeofflowers on Sep 15, 2021

I purchased a 2018 Murano and the sales rep, Amed, was courteous, knowledgeable of car details, and I am very satisfied with my purchase price and my new vehicle.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Be cautious

1.0
by Jeff on Sep 15, 2021

If these guys get your contact info, they will mindlessly call you multiple times a day, without any acknowledgement of any previous conversations. I got calls from the exact same person within ten minutes of one another. Then, when I received the "VIP price" for the car that I was interested in, they had tacked on so many fees that my final price was $5000 MORE than what was listed on the Internet (over 32K on a car that was listed at $27,400). While I would not blame my individual salesperson, I think that he is part of a marketing machine which has no conscience. I would hesitate to do business with these guys under any circumstances.

Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Good morning Hi Jeff, Thank you for your review. I am truly sorry again. Please call me at: 860-740-8810. Thank you and take care. Best Regards, Faiqa

I bought a 2019 Kia Sportage from Kaine he was great...

5.0
by davehiltab64 on Sep 13, 2021

I bought a 2019 Kia Sportage from Kaine he was great overall the staff was fantastic they picked me up and I'm over a hour away will go back again.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Just bought a Rogue SV from Middletown Nissan. I have to...

5.0
by KATHLEEN BENNETT on Sep 05, 2021

Just bought a Rogue SV from Middletown Nissan. I have to say this was by far the best experience I ever had buying a vehicle. I had Ahmed Hassan for a salesman. Ahmed was very patient kind and understanding. I told Ahmed what I desired in a vehicle and what I was willing to spend. I walked away VERY happy! Thank you Ahmed thank you Nissan in Middletown!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Tried to sell unnesscessay... things to final sale......

2.2
by Poppy547 on Aug 24, 2021

Tried to sell unnesscessay... things to final sale... gave a bottom... line price to sing and seal the deal without... sales tax and MV fees... when asked played dumb... then came back saying price does not include sales tax and MV... price was 4000 over internet price... not happy

Customer service 3.0 Overall experience 2.0 Does not recommend this dealer.

Very unorganized across the board with little attention...

1.0
by MH on Jun 15, 2021

Very unorganized across the board with little attention to detail. I agreed to purchase a vehicle, and moved forward with understanding they would do a better job detailing under the seats as there was significant staining/debris. When I picked it up the next day, they did a poor job and covered with floor mats although it was still very visibly apparent. Salesman did not check before calling me for pickup. I also brought car home and found old mail and documents from previous owner in seat pockets. Finance Manager(s) are very aggressive and misleading. Even after indicating my preferred lender and indicating the rates I have been preapproved for, they continually pushed hard for Nissan Finance services. I should have left at this point. I am informed and have excellent credit, I expect they prey on those that are not informed and without excellent credit. Even for me they tried pushing me into rates that were over 3 points higher. I did the math and showed they were wrong and continually tried to tell me their path was best due to a rebate. I can appreciate an opportunistic salesman trying to make a buck but this was overboard. When picked up vehicle they did not include copies of all the paperwork they should have until I requested them.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Salesman has no idea what he was doing, from the sales...

1.0
by Chisrausch1 on Jun 06, 2021

Salesman has no idea what he was doing, from the sales process to negotiations. $23 thousand dollar car advertised, after they tacked on all of their fake fees it was close to $29 thousand... More than a new version of the same used car!! Beware, scam artists at work here. I had to rate a random salesperson, after 3 hours I don't think I ever got the salesman or managers name.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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