Metro Ford Auto Sales Inc

3.8

Hours of Operation

Service
Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–4:00pm
Sunday
Closed

Cars on the lot

95 cars available See all Cars

Dealership reviews

3.8
Rating and reviews of Metro Ford Auto Sales Inc are from Cars.com and DealerRater.com

24 reviews

Metro Quick Lane

5.0
by Jim Barber on Mar 22, 2019

I love their good service. Always quick. Normally friendly.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Absolutely awful experience.

1.0
by Mindy Gransinger on Oct 12, 2018

Absolutely awful customer service. If I could give them less than one star I would. In addition to poor customer service the technicians do not appear to have a clue as to what they are doing. Had to take Ford F1 50 in four different times so they could fix the sunroof. After they supposedly fixed it, it started leaking and rattling. This was not an issue before I took my vehicle in. The last time I took it in for them to fix the problems that they created there was no priority or apologies for the mistake they made. Will never go to this Ford dealership again. I will drive to New Albany next time.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Terrible service dept. and no customer loyality

1.0
by Kaiser on Jun 17, 2018

I have bought a bunch of vehicles from this dealership even though the service dept is terrible. I am having alot of trouble out of my last purchase and the dealership has been giving me the run around about fixing the situation. The management doesnt realize they will not only lose my business but they will also lose several other customers who go to the dealership because of me.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Great Experience

5.0
by John Henson on Apr 17, 2015

Be sure to ask for Chip or Eric, they took care of me and my wife, we traded our Ranger for a new Ford Focus 2015 Manual Transmission. Got a great deal, Eric helped us and Chip found the exact car we wanted and met me on price of the Truck!!! Fantastic Experience!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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