Mercedes-Benz of Scarborough

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Cars on the lot

77 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Mercedes-Benz of Scarborough are from Cars.com and DealerRater.com

482 reviews

Great service dept.

4.0
by Alex on Jun 26, 2022

Great service dept. Would be very helpful if they would do loaner cars again. A

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you Alex, we appreciate the feedback!

Once again Mohammed at Prime Mercedes did a fantastic job

5.0
by donkennel on Jun 24, 2022

Once again Mohammed at Prime Mercedes did a fantastic job with my service. My ML350 is in it's later years, and I really appreciate how Mohammed helps me through the right service plan for a 10 yr old Diesel ... helping me keep it on the road, safely and feeling sprite! Very clear description about what's to be done, great updates during the service with just the really needed surprises. On top of that, he is a cool, easy going car geek who can share great advice and relevant stories!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Very good customer service prompt polite and willing to

5.0
by Mizzmandy2u on Jun 23, 2022

Very good customer service prompt polite and willing to help. Rebekah was awesome and explained everything.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Mohammed ,,, is the best ,,,, he Took good care of me

5.0
by Dcwheeler1010 on Jun 22, 2022

Mohammed ,,, is the best ,,,, he Took good care of me and mi car ,,, Thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your kind words for our staff, we appreciate it!

Rebecca did a great job.

5.0
by Ckerr1 on Jun 16, 2022

Rebecca did a great job. Thanks for replacing the battery in my key. Loved the loaner.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

My service rep.

5.0
by Caribou on Jun 16, 2022

My service rep., Sam Hersom, listens to my concerns and tries to answer my questions.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your kind words for our staff, we appreciate it!

Very professional care, exactly what I would have

5.0
by rrussell56 on Jun 03, 2022

Very professional care, exactly what I would have expected fro a Mercedes dealership! They took good care of me!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

This dealership is simply the best I have ever

5.0
by Dream rider on Jun 03, 2022

This dealership is simply the best I have ever experienced. The staff, including Mohammed and Scott are simply the best in the business. I picked up my car today and it’s like brand new ( at 131K miles). I HIGHLY recommend this Mercedes Prime in Scarborough!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your kind words about Mohammed and Scott! We are very happy to hear that we were able to provide you with an enjoyable experience!

Sam the service consultant was very nice.

5.0
by Beck on May 31, 2022

Sam the service consultant was very nice. I chose not to get my car repairs because I owe less on the loan than the actual repairs. However I did appreciate the kindness of the staff.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Great service and good explanation for the sales

5.0
by Stjuartbica on May 23, 2022

Great service and good explanation for the sales department, easy to work with . Very knowledgeable crew and very helpful.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

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