Mercedes-Benz of San Jose

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
10:00am–8:00pm

Cars on the lot

112 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Mercedes-Benz of San Jose are from Cars.com and DealerRater.com

708 reviews

Amazing service for my sprinter van.

5.0
by Aziz on Sep 23, 2022

Amazing service for my sprinter van. Very professional and clean job overall. Satisfied customer service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My overall experience was great!

5.0
by sl on Sep 22, 2022

My overall experience was great! Effortless and seamless from scheduling the service by phone and getting an appointment the very next day, arriving at the dealership, interacting with my service advisor, waiting for my car, making payment and receiving my nicely cleaned car back on time. Thank you all very much!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Capitol Mercedes Best in SF Bay Area

4.0
by Robert Sparkman on Sep 21, 2022

I did not know what part of my car issue was and they found it quickly and there also was a body repair needed and the person helping me went above and beyond the normal and was very helpful and explained everything so I understood the car issues and was very happy letting them repair car.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Brought in my car for a recall and the took care of it

5.0
by Aldog7581 on Sep 21, 2022

Brought in my car for a recall and the took care of it also re initialized my passenger window fee of charge Thanks David

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

They did their best to provide the best match vehicles.

5.0
by taekhun.kim on Sep 21, 2022

They did their best to provide the best match vehicles. And he was very considerate of me as a foreigner.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

I had a very good experience with Moscow, and he is the

5.0
by Bui.d.vu on Sep 21, 2022

I had a very good experience with Moscow, and he is the best seller that I have ever seen. If you want to buy a car, go to dealership to see Moscow. He will give you a good price on your next future car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

I had a very good experience with Moscow, and he is the best seller that I have ever seen. If you want to buy a car, go to dealership to see Moscow. He will give you a good price on your next future car.

Excellent customer service.

5.0
by A3alikat on Sep 20, 2022

Excellent customer service. Received my vehicle clean and all issues repaired. Would not hesitate to recommend this shop.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Mercedes-Benz of San Jose and we hope to be of service again in the future.

Jose - the best Service gentleman!

5.0
by Monica Herrera on Sep 17, 2022

Jose from start to finish - amazing ? When I arrived in the morning he could tell I was in a hurry dropping off my car and helped quickly. Called throughout the day - updating me on the repair process.- estimated time of completion.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Monica, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Great experience always.

5.0
by bunkiefarrell on Sep 16, 2022

Great experience always. Danny Salinas my Service Rep is the BEST! Always on top of it.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great staff.

5.0
by Larrythekid1946 on Sep 15, 2022

Great staff. Daniel Salinas if a great service writer. We always go to him for appts and questions.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

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