Mercedes-Benz of Portland

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
10:00am–6:00pm

Sales Team

Mylee Burns headshot

Mylee Burns

Finance Manager 4.9 (222 Reviews)
Nickolas Kalantari headshot

Nickolas Kalantari

Sales Manager 4.8 (132 Reviews)
Mark Tower headshot

Mark Tower

Service Advisor 4.8 (116 Reviews)

Cars on the lot

127 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Mercedes-Benz of Portland are from Cars.com and DealerRater.com

1217 reviews

Great professional service, job was done in a reasonable

5.0
by RBIRKNER on May 24, 2022

Great professional service, job was done in a reasonable time, the waiting area is comfortable,

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

They always do good service and quality work get back car

5.0
by TINYPEBBLEWAY on May 24, 2022

They always do good service and quality work get back car clean great service techs prompt service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Good service so far.

4.0
by Cmg911sc on May 23, 2022

Good service so far. Mis-diagnosis for the vibration when the wheels are turned because after the transmission service the noise went away. Service tech should have known that instead of saying it’s a transfer case problem. Also on my PPI he did not operat the windshield washers otherwise he would have noticed I need a new blade on the left side

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

I purchased a vehicle from your dealership and hadn’t

3.0
by SHERRYB72 on May 22, 2022

I purchased a vehicle from your dealership and hadn’t even put on 4k miles and had to put new brakes and rotors. I was told the car was completely checked out before my purchase and was just expecting my B service but ended up having to spend an additional $1,000 for something that should have been taken care of before my purchase.

Overall experience 3.0 Does not recommend this dealer.

John Frentsos was absolutely fantastic.

5.0
by BSSTAUTZ on May 20, 2022

John Frentsos was absolutely fantastic. Even after I purchased the car, he was so helpful and kind. I know I must have asked some pretty basic and simple questions about the car but he always responded as if he was glad I asked the question. He made sure I understood the answer too. Going forward I only hope your service department lives up to his standard 😀

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very knowledgeable staff, its the only dealership i

5.0
by N.FULTON on May 19, 2022

Very knowledgeable staff, its the only dealership i purchase my vehicles from! This is my 3rd mercedes for them and they make buying cars fun!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Customer loyalty speaks volumes and we appreciate being the trusted store for your Mercedes-Benz purchases. Let's keep the fun times rolling, thank you for the 5-stars!

I have dealt with this dealership since 1980 and always

5.0
by JOHN@AUTOBEST.COM on May 19, 2022

I have dealt with this dealership since 1980 and always received a professional And honest service.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Customer appreciation spanning decades for our store is truly humbling. We appreciate your acknowledgement of the professional, honest service you consistently receive. Thank you for your loyal patronage!

Came in for a simple oil change.

5.0
by WOLFSONS on May 19, 2022

Came in for a simple oil change. Done quickly with a quick check for any other

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for stopping in and getting your vehicle's oil squared away along with a quick diagnostic check. We appreciate the positive feedback!

Professional attitude, and attire.

5.0
by meka114 on May 19, 2022

Professional attitude, and attire. Service was done Around the time they told me, and I left happy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hooray for another happy customer! Thank you for rewarding your professional, prompt experience with a 5-star rating.

Sharp, fast service right to the point with no pressure.

5.0
by ALI.ZAHER on May 19, 2022

Sharp, fast service right to the point with no pressure. Courteous staff and very helpful

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Ali, A hassle-free and helpful experience is definitely 5-star worthy! Thank you for your recommendation as our satisfied customer.

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