Mercedes-Benz of Plano
Sales Team
Dana Stewart
Stephen Gleason
Chris Peters
Cars on the lot
Dealership reviews
1477 reviews
Service advisors are very slow to respond.
Service advisors are very slow to respond. I have gotten charged more than I was told. Sometimes the labor charges are crept in and there is no way to argue with that so you end up paying more with this dealer.
We apologize that you feel negatively regarding your service experiences with us and that there may have been unnecessary charges in your bills. Without your first and last name, we cannot locate you in our system to reach out and discuss. We invite you to send us a few extra details to social@MBPlano.com including dates of the visits, who you worked with and your best contact information. We look forward to hearing from you and looking into the issues you note. Best wishes.
Can’t say enough good things about MB Plano and the
Can’t say enough good things about MB Plano and the excellent service I have received from them. All credit goes to Chad Bunton who is our Service Advisor.
John, thank you for sharing positive feedback. We appreciate your 5-star endorsement. We're happy to hear Chad Bunton provides excellent service! Let us know when we may assist you next. Thanks again!
Goson and Darren were very hardworking in helping me find
Goson and Darren were very hardworking in helping me find a new vehicle that suits my needs. They went the extra mile in showing me features and finding the perfect suv for my family. Thanks guys!
aw0211, thank you for sharing positive feedback. We appreciate your 5-star endorsement. We're happy to hear Goson and Darren worked hard to find you a new vehicle that suits your needs and went the extra mile to show you its features! Let us know when we may assist you next. Take care!
I will definitely be back. These two made me a customer for life. Thanks again guys!
This location is great!
This location is great! They are efficient, but knowledgeable, not pushy, and kind! Thanks for an always great experience!
s.mallory.obrien, thanks for stopping by to leave us 5-stars. We're glad to hear our team is efficient, knowledgeable and kind! We appreciate your praise. See you next time. Take care!
Jay Henderson and the whole service team there are
Jay Henderson and the whole service team there are fantastic. Very courteous, professional and always kept me informed on the progress of the work. Love these guys!
forrest_boone, thanks for stopping by to leave us 5-stars. We're glad to hear Jay Henderson and the rest of our team were courteous, professional, and fantastic! We appreciate your praise. See you next time. Take care!
A good service rep makes all the difference, service
A good service rep makes all the difference, service waiting area very clean and nice. thanks Aly
Kitty_w21, thanks for stopping by to leave us 5-stars. We're glad to hear Aly was good and our waiting area is clean! We appreciate your praise. See you next time. Best wishes!
Everyone at the dealership was wonderful and very
Everyone at the dealership was wonderful and very attentive. Friendly environment and made sure I was very well taken care of.
Trena, thanks for stopping by to leave us 5-stars. We're glad to hear our team was wonderful and very attentive! We appreciate your praise. See you next time. Thanks again!
Zach went above and beyond to get my car fixed and
Zach went above and beyond to get my car fixed and provided excellent customer service. He made sure everything I needed fixed was completed and done right.
briyannanorman, thanks for stopping by to leave us 5-stars. We're happy to hear Zach went above and beyond to get your car fixed and provided excellent customer service! We appreciate your praise. See you next time. Thanks again!
Excellent service, great customer service.
Excellent service, great customer service. I would recommend everyone to use Plano MB for their car purchase and service
phambda, thanks for stopping by to leave us 5-stars. We're glad to hear our team provided excellent customer service and earned your recommendation! We appreciate your praise. See you next time. Take care!
My experience is always excellent when I’m working with
My experience is always excellent when I’m working with Chad B. He is always makes the process so easy!
Mark, thanks for stopping by to leave us 5-stars. We're glad to hear Chad B always makes the process easy! We appreciate your praise. See you next time. Thanks again!