Mercedes-Benz of Plano
Sales Team
Dana Stewart
Stephen Gleason
Chris Peters
Cars on the lot
Dealership reviews
1493 reviews
On time as promised.
On time as promised. Vehicle was professionally cleaned. Service manager was very professional and courteous.
Somimi, thanks for stopping by to leave us 5-stars. We're glad to hear our team completed service on time as promised and our service manager is professional and courteous! We appreciate your praise. See you next time. Take care!
Nice dealership with a great service staff.
Nice dealership with a great service staff. I would like them to have more new inventory to look at.
Steven, thanks for stopping by to leave us 5-stars. We're glad to hear our dealership is nice and our service staff is great! We appreciate your praise. See you next time. Take care!
Excellent service from sales to finance to the
Excellent service from sales to finance to the explanation of the features on my new car.
gbrownsuger, thanks for stopping by to leave us 5-stars. We're happy to hear our team provided excellent service! We appreciate your praise. See you next time. Thanks again!
My recent experience made a MB Plano customer of me for
My recent experience made a MB Plano customer of me for life. I will absolutely be buying my next vehicle from MB Plano entirely because of Eric and how the team and the customer service I received. Another dealer had messed up my car by using after market parts and the MB Plano team caught and fixed the problem for me before it turned into a catastrophe. From the communication to the timeliness and the quality of the work - I could not be more pleased.
LacyMac757, thanks for stopping by to leave us 5-stars. We're glad to hear Eric and the rest of our team provided excellent customer service! We appreciate your praise. See you next time. Best wishes!
Excellent .
Excellent . Why waste my time when I don’t have anything to add to my firs comment
sanfordsinger619, thanks for your positive feedback. We apologize that DealerRater site requires twenty-five words to authenticate a real review and appreciate you taking the time to leave 5-stars. We look forward to serving you additionally next time. Thanks again!
Welcoming and efficient service.
Welcoming and efficient service. I was able to work in a private office while waiting for car service. Additional work recommended but not pushy
Susan, thanks for stopping by to leave us 5-stars. We're glad to hear our service department was welcoming and efficient! We appreciate your praise. See you next time. Take care!
Very satisfied with services rendered.
Very satisfied with services rendered. I am extremely grateful to Jay Henderson who always takes care of my car services , very professional, extremely helpful & makes my trip to MB service dept enjoyable despite of the wait however long the service is. They have a very clean & nice waiting room area & also have beverages, snacks for any clients. I strongly recommend to get service of your MB cars to above dealership.
lindalou.maxwell, thanks for stopping by to leave us 5-stars and praise your experience with Jay Henderson. We appreciate your praise and mention that he is professional, helpful and makes your trips to see us enjoyable. See you next time. Best wishes!
Have always been very satisfied with their serve dept &
Have always been very satisfied with their serve dept & the reps. Always prompt & reliable service.
Namekagon11, thanks for stopping by to leave us 5-stars. We're glad to hear you've always been satisfied with our service department! We appreciate your praise. See you next time. Thanks again!
I was able to drop my car off and get work done at the
I was able to drop my car off and get work done at the dealership while waiting. Mr. Garcia was very helpful and thorough with the maintenance of the vehicle. My car was cleaned and ready before expected.
sclass1996, thanks for noting your recent service visit with Eli! We appreciate your mention of him being helpful throughout the experience. Let us know when we may have the pleasure to serve you again! Best wishes.
Stephen is a great person to work with while I was
Stephen is a great person to work with while I was dropping my car off for to get service done.
Ticythnia. thank you for taking time to share that Stephen was great to work with while dropping your vehicle off for service. We appreciate your praise and look forward to future opportunities to serve you. See you next time. Thanks again!