Mercedes-Benz of Plano

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Sales Team

Dana Stewart headshot

Dana Stewart

New Car Sales 4.6 (48 Reviews)
Dealer Experience 42 years
Dealership Experience 23 years
Stephen Gleason headshot

Stephen Gleason

Internet Sales Manager 4.8 (44 Reviews)
Dealer Experience 26 years
Dealership Experience 11 years
Chris Peters headshot

Chris Peters

Sales Manager 4.4 (43 Reviews)

Cars on the lot

302 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Mercedes-Benz of Plano are from Cars.com and DealerRater.com

1620 reviews

I have the best service advisor, Aly.

5.0
by LMB on Jul 29, 2022

I have the best service advisor, Aly. Service was quick and done to my satisfaction.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

LMB, thank you for your 5-stars. We're glad to hear Aly provided quick service to your satisfaction! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

Thank you Mike L- service advisor and Hector-service tech

5.0
by Cassidy on Jul 29, 2022

Thank you Mike L- service advisor and Hector-service tech for being so easy to work with, and finally figuring out what was wrong with my car and getting it fixed ASAP! And keeping me updated!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Cassidy, thank you for your 5-stars. We're glad to hear Mike and Hector were easy to work with and got your car fixed! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

Really great service today from courtesy shuttle to and

5.0
by SteffyLCB on Jul 28, 2022

Really great service today from courtesy shuttle to and from, to quicker than expected Service!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

SteffyLCB, thank you for your 5-stars. We're glad to hear our team provided great service! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

Very clean, everyone friendly and great private rooms for

5.0
by Nicolelprince92 on Jul 28, 2022

Very clean, everyone friendly and great private rooms for conducting work meetings. Thanks for everything

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Nicolelprince92, thank you for your 5-stars. We're happy to hear our team is friendly! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

David in sales did a fantastic job!

5.0
by KWC43 on Jul 28, 2022

David in sales did a fantastic job!!! He's a true professional at his career and I couldn't be more pleased with the entire service and experience at this dealership!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

KWC43, thank you for your 5-stars. We're happy to hear David is professional and did a fantastic job! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

Absolutely excellent service.

5.0
by Txdaltons on Jul 28, 2022

Absolutely excellent service. Very good communication, very good laying out options for repairs and quality service all around.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Txdaltons, thank you for your 5-stars. We're happy to hear our team provided excellent service and good communication! We appreciate your feedback and look forward to serving you additionally next time. Take care!

I just have a issue on getting a problem resolved thanks

5.0
by Larry2donnell on Jul 28, 2022

I just have a issue on getting a problem resolved thanks Larry Turner for everything

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Larry2donnell, thank you for your 5-stars. We're glad to hear Larry Turner was able to resolve your problem! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

My salesperson Damita Kynard was excellent.

5.0
by stevenjaygriffin on Jul 27, 2022

My salesperson Damita Kynard was excellent. She took care of everything I asked and was extremely nice!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

stevenjaygriffin, thank you for your 5-stars. We're glad to hear Damita Kynard was excellent and took care of everything you asked! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

Excellent customer service and understanding to install

5.0
by Yinka on Jul 27, 2022

Excellent customer service and understanding to install my grill on my car. I love the outcome.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Yinka, thank you for your 5-stars. We're glad to hear our team provided excellent customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

I've always had a great experience with every Rep I've

5.0
by rghebray on Jul 27, 2022

I've always had a great experience with every Rep I've had at this dealership!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

rghebray, thank you for your 5-star review! We're happy to hear you've always had a great experience at our dealership! We look forward to serving you again in the future. Thanks again!

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.