Mercedes-Benz of Plano

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Sales Team

Dana Stewart headshot

Dana Stewart

New Car Sales 4.8 (45 Reviews)
Dealer Experience 42 years
Dealership Experience 23 years
Stephen Gleason headshot

Stephen Gleason

Internet Sales Manager 4.8 (44 Reviews)
Dealer Experience 26 years
Dealership Experience 11 years
Chris Peters headshot

Chris Peters

Sales Manager 4.4 (43 Reviews)

Cars on the lot

291 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Mercedes-Benz of Plano are from Cars.com and DealerRater.com

1482 reviews

I love Darren at Mercedes.

5.0
by Gabby on Jun 18, 2022

I love Darren at Mercedes. I ordered a 2022 GLA and he had very good communication during the process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Gabby, thanks for sharing 5-star praise. We're happy to hear Darren was very communicative! We appreciate your feedback and look forward to serving you on future visits. Best wishes!

Best service advisor I have been associated with.

5.0
by Stsoule on Jun 15, 2022

Best service advisor I have been associated with. The employees are courteous and professional. They go the extra mile to make sure you are satisfied.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Stsoule, thanks for stopping by to leave us 5-stars. We're glad to hear our team is courteous and professional! We appreciate your praise. See you next time. Best wishes!

MB Plano has very professional and efficient staff,

5.0
by Femi on Jun 15, 2022

MB Plano has very professional and efficient staff, always supportive and knowledgeable. The desk staff are very respectful and friendly

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Femi, thanks for stopping by to leave us 5-stars. We're happy to hear our team is professional and efficient! We appreciate your praise. See you next time. Thanks again!

Excellent service department.

5.0
by Mark P on Jun 15, 2022

Excellent service department. Great loaner cars. Thorough repairs. Job done right first time. Reasonable costs.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Mark, thanks for stopping by to leave us 5-stars. We're happy to hear our service department is excellent! We appreciate your praise. See you next time. Thanks again!

The customer service is excellent!

5.0
by BC on Jun 15, 2022

The customer service is excellent!! My service adviser, Jay, keeps me informed on the repair of my vehicle and his professionalism is great!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

BC, thanks for stopping by to leave us 5-stars. We're glad to hear Jay keeps you informed and is professional! We appreciate your praise. See you next time. Take care!

Ali in service makes it easy and provides excellent

5.0
by Evanhouwe on Jun 14, 2022

Ali in service makes it easy and provides excellent service. He continues to impress me and will continue to use MB Plano

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Evanhouwe, thanks for stopping by to leave us 5-stars. We're glad to hear Ali made it easy and provides excellent service! We appreciate your praise. See you next time. Best wishes!

Their team went over and beyond to make me a satisfied

5.0
by Iris N on Jun 14, 2022

Their team went over and beyond to make me a satisfied customer. Very professional and considerate anytime I go in. Thank you

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Iris, thanks for stopping by to leave us 5-stars. We appreciate your praise. We're glad to hear our team went above and beyond to make you a satisfied customer! See you next time. Take care!

Great customer service.

5.0
by carrie knabe on Jun 14, 2022

Great customer service. I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in for window tint on new vehicle and as always they educate you on their products. I did not feel like I was sold any extras they’re very straight forward (pros and cons).

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

carrie, thanks for stopping by to leave us 5-stars. We're glad to hear our team is straight forward and provides great customer service! We appreciate your praise. See you next time. Thanks again!

MB Plano is a Great location for the service.

5.0
by vnpkumar on Jun 14, 2022

MB Plano is a Great location for the service. Their communications / followup was pretty Good and they were able to get a loaner car arranged quickly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

vnpkumar, thanks for stopping by to leave us 5-stars. We're glad to hear our team's communication and follow up are good! We appreciate your praise. See you next time. Take care!

Always professional and make a point to handle all my

5.0
by CgA on Jun 13, 2022

Always professional and make a point to handle all my request and needs each visit

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

CgA, thanks for stopping by to leave us 5-stars. We're glad to hear our team is always professional and handle all of your needs each visit! We appreciate your praise. See you next time. Thanks again!

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