Mercedes-Benz of Plano

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Sales Team

Dana Stewart headshot

Dana Stewart

New Car Sales 4.6 (48 Reviews)
Dealer Experience 42 years
Dealership Experience 23 years
Stephen Gleason headshot

Stephen Gleason

Internet Sales Manager 4.8 (44 Reviews)
Dealer Experience 26 years
Dealership Experience 11 years
Chris Peters headshot

Chris Peters

Sales Manager 4.4 (43 Reviews)

Cars on the lot

302 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Mercedes-Benz of Plano are from Cars.com and DealerRater.com

1620 reviews

Great costumer service - from beginning to end.

5.0
by JRR on Aug 08, 2022

Great costumer service - from beginning to end. I specially liked the time taken to explain the services needed. Glenn Manthet is great.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

JRR, thank you for your 5-stars. We're pleased to hear Glenn Manthet and the rest of our team provided great customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

Exceptionally clean showroom with large inventory and

5.0
by Matthewbwedge on Aug 08, 2022

Exceptionally clean showroom with large inventory and great service end-to-end the entire way from sales through the finance department

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Matthew, thank you for your 5-stars. We're pleased to hear our showroom is exceptionally clean and our team provides great service! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

Professional, knowledge and caring staff.

5.0
by Orit on Aug 07, 2022

Professional, knowledge and caring staff. Pleasant and clean place, a place that appreciate your business.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Orit, thank you for your 5-stars. We're pleased to hear our team is knowledgeable, professional and caring! We appreciate your feedback and look forward to serving you additionally next time. Take care!

Fast and good service.

5.0
by eltontross on Aug 07, 2022

Fast and good service. Did good gob with my vehicle. Would recommend to family and friends

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Eltontross, thank you for sharing 5-star praise and noting quick service. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

Best place I called and they gave me stand by service

5.0
by Gurjinder Singh on Aug 06, 2022

Best place I called and they gave me stand by service appointment. Even they were busy but got me right in before my road trip Special thanks to service team.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Gurjinder, thank you for your 5-stars and mention of a great service visit. We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

MB of Plano figured out my “noise” problem on my first

5.0
by DWM on Aug 06, 2022

MB of Plano figured out my “noise” problem on my first visit when other service centers couldn’t. I also love the new text communication to promptly know recommended and optional work the car needs giving you options of what to complete that trip. Enjoyed visiting with service rep Mike L. too.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

DWM, thank you for your 5-stars and mention of our team figuring out the noise you were hearing. We appreciate your feedback regarding the SMS communication. We look forward to serving you additionally next time. Thanks again!

My service advisor is Jorge.

5.0
by akif.dfw on Aug 06, 2022

My service advisor is Jorge. My car needed extensive work with engine and we were using my extended third-party warranty he was able to communicate with them on a timely manner and make sure my car got fixed properly and communicated with me at every step of the way it was such an amazing experience to be honest refreshing

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

akif.dfw, thank you for your 5-stars and mention of working with Jorge. We appreciate your feedback regarding great communication and a timely experience. We look forward to serving you additionally next time. Take care!

an excellent job, very attentive people, and they helped

5.0
by Rockyjr18 on Aug 06, 2022

an excellent job, very attentive people, and they helped all my questions, the person who helped me was very respectful and kind.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Rockyjr18, thank you for your 5-stars and mention of our attentive team. We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

Great Service, Morgan is an amazing representative,

5.0
by JMast on Aug 05, 2022

Great Service, Morgan is an amazing representative, always keeping me informed of stratus during the process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

JMast, thank you for sharing praise and noting great service with Morgan. We greatly appreciate your 5-stars and pleased to hear you were kept in communication with throughout the process. See you on your next visit. Thanks again!

For a change this is one of the best experiences with MB

5.0
by bharathy.sundaram on Aug 05, 2022

For a change this is one of the best experiences with MB PLANO! Mike was very professional and kept his time for the appointment, helped me answering all questions. He kept in communication with me throughout!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

bharathy, thank you for your 5-stars. We're pleased to hear Mike was professional and communicative! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

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