Mercedes-Benz of Music City

4.9

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

30 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Mercedes-Benz of Music City are from Cars.com and DealerRater.com

610 reviews

Bea Mohsenin is an excellent representative of your

5.0
by frank on Jul 05, 2022

Bea Mohsenin is an excellent representative of your dealership. She is well-informed and was most helpful in an overall outstanding experience for me.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Bea !

John was amazing!

5.0
by marcispigel on Jul 04, 2022

John was amazing! Great customer service without being pushy. The tech lesson they gave me on how to use all the new electronics on my car was so helpful! Has a great experience all around.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it showed during your visit

Always professional, reliable, timely and personable

5.0
by hogues53 on Jul 02, 2022

Always professional, reliable, timely and personable service! Music City MB does it right! They will keep me coming back and earn my highest recommendations!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Emily informative and professional in setting up

5.0
by Jim on Jun 29, 2022

Emily informative and professional in setting up appointment for recall TJ informative and reassuring in answering questions about recall issue

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Very pleasant experience.

5.0
by jye.foreman on Jun 28, 2022

Very pleasant experience. Xavier D. was so easy to work with for my first car purchase. He was incredibly transparent throughout the process. I would highly recommended MB of Music City.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We can’t thank you enough for the kind words about Xavier . Your review means a lot to us and lets us know we’re on the right track!

I had the BEST experience at Mercedes Benz of Music City.

5.0
by diesheka on Jun 26, 2022

I had the BEST experience at Mercedes Benz of Music City. Xavier was my salesman he was AMAZING and so was the staff! I felt comfortable and no pressure like other places I have visited. The customer service from everyone was PHENOMENAL! I left with the car of my DREAMS! I will make sure to refer family and friends!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Xavier !

Best service ever and top personal!

5.0
by Elrita Blanckenberg on Jun 25, 2022

Best service ever and top personal! My car had a problem and they didn't stop until it was fixed. They gave me a car to drive and kept me updated all the time

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

They take care of there customers like a family memeber

5.0
by Hem on Jun 25, 2022

They take care of there customers like a family memeber and they help customers in anytime . There hospitality is excellent.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it showed during your visit

I did not spend as much time at the service department as

5.0
by anthony_jesse on Jun 24, 2022

I did not spend as much time at the service department as expectant and the staff treated me vary professionally. the facility is always clean when I visit. The service technicians did a great job and I was extremely pleased with my vehicle's performance as I drove home. Good job!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

Recent visit to shop for bent wheel on my C43.

5.0
by jrtilley51 on Jun 23, 2022

Recent visit to shop for bent wheel on my C43. My advisor George Lund made the process smooth and excellent communication throughout.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.