Mercedes-Benz of Bellevue

Outstanding service, prompt, thorough, and Jake was super -- thank you! All service was performed on time.

Been a customer for years. I'm on my 4th Mercedes. This dealership has always done 100%.

Lovely facility. Everyone was friendly and helpful. My only criticism is that the sales person who helped me did not come out to the vehicle with me after the documents were signed to make sure I knew about all the features. I have purchased three cars there in the past and I always had a tutorial. I was handed the keys and off he went.

Always service as if family. Professional, efficient, trustworthy

Great experience overall. I was in and out quickly and the service was top notch. Would recommend to anyone.

David Romanyuk was responsive and provided excellent service throughout the sales process. Looking forward to when my EQS arrives to work with him again.

Jesus was an excellent service representative. My visit was a second encounter with Jesus, and it was refreshing to hear him recognize me and my car from a previous service. I will be relocating and driving cross country, so I scheduled a multi-point service. We discovered I needed a couple of essential services, and it would take longer than I planned. With a packed calendar, I needed a car. Jesus was generous in getting me a rental since I did not plan for a loaner, and they were all booked. My concern is that Jesus attempted to serve my needs for space and limited mobility. Therefore, I needed an upgrade, and the dealer refused the request. You can't keep good people if you have stingy and unfriendly protocols. The amount of money I spent would have paid the cost of an upgrade ten times (8 dollars). Good luck with stingy protocols and keeping great employees.

I was pleasantly pleased with the technicians knowledge and service ability on servicing my car.

Mercedes of Bellevue was very courteous and helpful in helping me decide which used car to purchase. Had my choice been a Mercedes car, they would have had more generous support. Thomas' customer service was excellent.

I recently bought my C-300 after leasing it. I have worked with Mercedes Benz of Bellevue with my last two cars. Richard Truong helped me explaining to me all my options. I finally decided to buy the car. He was very friendly and supportive. Answered all my questions in great detail, so I felt very sure of my decision among all my alternatives. If you stop by there, ask for Richar!