Mercedes-Benz of Bellevue

I bought a GLS 450 from this dealer, my sales person is Junyi Xu, he provided good services and I am really satisfied with his services.

Dealer Responses

Hi Deyong, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Sarah is a great advisor. Took care of me and prioritized the urgency of my tire situation. Thank you!!!

Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

One of the worst repair facility resulted in the worst experience ever.

Dealer Responses

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Bellevue. We'd like the opportunity to discuss this with you. Please reach out to us at (425) 249-7391 at your earliest convenience to discuss how we can turn your experience into a positive one.

Excellent experience dealing with Mercedes benz of bellevue thanks to James lee he was amazing from the start, knew what we needed and found it exactly how we wanted it. His attention to detail was excellent and he really went above and beyond to give us a great shopping experience. Highly recommended

Dealer Responses

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Justin was a great service advisor. The cost and labor is ridiculously expensive. Jerome is always so kind.

Dealer Responses

Hello Melissa, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

My lease was about up on my current Mercedes, I visited a couple of locations but the Bellevue one was by far the best! The best customer experience from the moment I walked in, and my salesperson David did a great job walking me through vehicle availability, timing, and pricing to find the perfect match. He was great at expectation setting and made the process so smooth. In the past I've been at dealerships for hours on end just to lease a car, he made it smooth and painless to allow me to get back to my day, and helped find me my dream car!

Dealer Responses

Hi Kaylaj, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

GREAT EXPERIENCE, MY LOCAL DEALER WANTED TO CHARGE ME EXTRA ?MARKETING ADJUSTMENT FEE? WHILE I WAS GOING TO WAIT 7 MONTH TO HAVE A NEW CAR BUILD. DID NOT AGREE WITH THEM. WENT TO MY OLD BUDDY AND DID NOT GET THIS MONEY GRABBING CHARGE.

Dealer Responses

Hi Hugo, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Time it would take and cost estimate we’re accurate which was much appreciated. Service person was very courteous.

Dealer Responses

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Mercedes-Benz of Bellevue always delivers top notch service. KUDOS to Jerome,Justin and Tony

Dealer Responses

Hi Marlar, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful, informative and communicative. The road side emergency technician was quick and solved my problem!

Dealer Responses

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!