Mercedes-Benz of Bellevue

4.5

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm

Cars on the lot

131 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Mercedes-Benz of Bellevue are from Cars.com and DealerRater.com

725 reviews

Andrew Pollock

5.0
by Andrew Pollock on Jun 05, 2022

Chris is a true pro and a pleasure to work with. The whole staff are nice to work with and genuinely friendly people.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Andrew, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

E class diesel owner

5.0
by James Mauser on Jun 04, 2022

Matt is a good Service Advisor. Car was finished on time.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi James, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Thank you, and have a fantastic day!

Richard was very helpful and communication was excellent.

5.0
by Michael on Jun 04, 2022

Richard was very helpful and communication was excellent. He really went above and beyond to give us a great experience. Highly recommended!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Michael, we are glad Richard could help! We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.

Service

5.0
by Soon Lee on Jun 03, 2022

The service was very good and speedy. My car had a minor noise issue and they found the cause and fix it.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

The service manager and department provided outstanding

5.0
by CrystalL on Jun 01, 2022

The service manager and department provided outstanding customer service. They also communicated Throughout the entire time my car was in the service department and there was no surprises.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Absolutely your location is my go to!!

Chris was very helpful and courteous.

4.0
by sallyp on May 30, 2022

Chris was very helpful and courteous. He got my car done fast and kept me updated on the service.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Justin was very helpful.

5.0
by dkw on May 27, 2022

Justin was very helpful. Communication was excellent. My car was serviced professionally and was ready when promised.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

Definitely Recommend! Amazing Customer Service!

5.0
by Jessica Milestone on May 27, 2022

Amazing experience purchasing my GLE350! Walked in on a whim to see if they had anything coming in that I was interested in and coincidentally it showed up the same day! By the end of the day we had signed for it. Lorenzo couldn’t have been a better salesman! Knowledgeable, honest, efficient and personable. Big thanks to Jason as well. He made the paperwork a breeze! I will definitely be returning for any future needs! Thanks again Lorenzo, Jason and Delilah for being so amazing.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Jessica, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Great team and great customer service.

5.0
by Dgraylegit on May 25, 2022

Great team and great customer service. I am glad I went with Mercedes. Thank you team for your help

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Very courteous staff and timely service.

5.0
by Hassan on May 25, 2022

Very courteous staff and timely service. They listened to all concerns and rectified them. Over all great service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Hassan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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