Mercedes-Benz of Bellevue

I'm very happy with the treatment I received and the used vehicle I purchased at MB of Bellevue. I was shopping for an older used vehicle in a lower price range than most of the vehicles on their lot, and at no time was I made to feel like anything other than a valued customer. My salesperson, Arthur Habek, was super helpful from the moment I inquired into a couple vehicles they had for sale, thru the sales process, and even after the sale. We are very happy with the vehicle and highly recommend Mercedes-Benz of Bellevue.

Roman is awesome! He is honest, patient and courteous. I recommend Roman in Mercedes-Benz of Bellevue.

Excellent service as always. I visited the service department and their work was quick and professional.

Service group at dealership is first rate. Our service advisor, Wayne Thiessen, is always helpful, knowledgeable, and committed to giving us top notch service. He has gone out of his way on several occasions to make sure that our service is thorough. We originally were working with another Mercedes dealership in the Portland area (where we leased our vehicle) to help us with our air conditioning system, which has been failing about every 4-6 months due to repeated leaks in the system lines. This problem has continued since we moved to the Seattle area. Wayne has made every effort to resolve this situation -- he has isolated the problem, and repaired it, and we are hopeful that the A/C system failures are now fully behind us. In any event, we are extremely pleased with the service and responsiveness that we have received at Mercedes-Benz of Bellevue.

long hold time to get an appointment, long wait at checkin time. no prompt communication about the update

Roman, my service manager, was fantastic. He was polite and responsive.

Roman is Awesome. Professional and courteous. Appreciated the experience. Thank you very much . Mercedes benz 😎

Service department staff’s service were bad , Lyft service were bad , very unprofessional Waiting time are forever

Justin and Erik really are the only one made me to go to this dealership. Thanks Erik for listening to my voice. I hope in the future u can change all staffs to become like Justin!

I had an urgent repair needed for my car and as a single mom, I needed a loaner car on short notice. Mercedes of Bellevue has amazing customer service. My Service Advisor, Jesus, got me a great loaner on short notice and helped me get home to take care of my family. I am so grateful for Bellevue Mercedes service department!