Mercedes-Benz of Bellevue

4.5

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm

Cars on the lot

121 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Mercedes-Benz of Bellevue are from Cars.com and DealerRater.com

757 reviews

Great used-vehicle experience at MB of Bellevue

5.0
by ElliottM on Aug 11, 2022

I'm very happy with the treatment I received and the used vehicle I purchased at MB of Bellevue. I was shopping for an older used vehicle in a lower price range than most of the vehicles on their lot, and at no time was I made to feel like anything other than a valued customer. My salesperson, Arthur Habek, was super helpful from the moment I inquired into a couple vehicles they had for sale, thru the sales process, and even after the sale. We are very happy with the vehicle and highly recommend Mercedes-Benz of Bellevue.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Roman is awesome!

5.0
by YT on Aug 11, 2022

Roman is awesome! He is honest, patient and courteous. I recommend Roman in Mercedes-Benz of Bellevue.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service Department

5.0
by Sam Cameron on Aug 10, 2022

Excellent service as always. I visited the service department and their work was quick and professional.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Service group at dealership is first rate.

5.0
by Carl on Aug 10, 2022

Service group at dealership is first rate. Our service advisor, Wayne Thiessen, is always helpful, knowledgeable, and committed to giving us top notch service. He has gone out of his way on several occasions to make sure that our service is thorough. We originally were working with another Mercedes dealership in the Portland area (where we leased our vehicle) to help us with our air conditioning system, which has been failing about every 4-6 months due to repeated leaks in the system lines. This problem has continued since we moved to the Seattle area. Wayne has made every effort to resolve this situation -- he has isolated the problem, and repaired it, and we are hopeful that the A/C system failures are now fully behind us. In any event, we are extremely pleased with the service and responsiveness that we have received at Mercedes-Benz of Bellevue.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

long hold time to get an appointment, long wait at

3.0
by dora on Aug 09, 2022

long hold time to get an appointment, long wait at checkin time. no prompt communication about the update

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.

Recent service visit at Mercedes Benz of Bellevue

5.0
by Lawrence Gottlieb on Aug 09, 2022

Roman, my service manager, was fantastic. He was polite and responsive.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Roman is Awesome.

5.0
by Vincent on Aug 01, 2022

Roman is Awesome. Professional and courteous. Appreciated the experience. Thank you very much . Mercedes benz 😎

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Vincent, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service department staff’s service were bad , Lyft

1.0
by lingwenteng on Jul 31, 2022

Service department staff’s service were bad , Lyft service were bad , very unprofessional Waiting time are forever

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I was standing and waiting outside for more than 20minutes no car was picked me up

Justin and Erik really are the only one made me to go to

4.0
by Screechy on Jul 28, 2022

Justin and Erik really are the only one made me to go to this dealership. Thanks Erik for listening to my voice. I hope in the future u can change all staffs to become like Justin!

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Amazing customer support

5.0
by Karen Albrecht on Jul 28, 2022

I had an urgent repair needed for my car and as a single mom, I needed a loaner car on short notice. Mercedes of Bellevue has amazing customer service. My Service Advisor, Jesus, got me a great loaner on short notice and helped me get home to take care of my family. I am so grateful for Bellevue Mercedes service department!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Karen, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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