Mercedes-Benz of Bellevue

4.5

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm

Cars on the lot

90 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Mercedes-Benz of Bellevue are from Cars.com and DealerRater.com

693 reviews

Service experience excellence

5.0
by Jillianne Mccoy on May 24, 2022

Sarah is a great advisor. Took care of me and prioritized the urgency of my tire situation. Thank you!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Simply the worst

1.0
by Wenzhi Liu on May 24, 2022

One of the worst repair facility resulted in the worst experience ever.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Excellent experience dealing with Mercedes benz of

5.0
by W_chang on May 20, 2022

Excellent experience dealing with Mercedes benz of bellevue thanks to James lee he was amazing from the start, knew what we needed and found it exactly how we wanted it. His attention to detail was excellent and he really went above and beyond to give us a great shopping experience. Highly recommended

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

E Service

5.0
by Melissa Helsel on May 18, 2022

Justin was a great service advisor. The cost and labor is ridiculously expensive. Jerome is always so kind.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Melissa, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

My lease was about up on my current Mercedes, I visited a

5.0
by kaylaj.preston on May 16, 2022

My lease was about up on my current Mercedes, I visited a couple of locations but the Bellevue one was by far the best! The best customer experience from the moment I walked in, and my salesperson David did a great job walking me through vehicle availability, timing, and pricing to find the perfect match. He was great at expectation setting and made the process so smooth. In the past I've been at dealerships for hours on end just to lease a car, he made it smooth and painless to allow me to get back to my day, and helped find me my dream car!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Kaylaj, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Time it would take and cost estimate we’re accurate which

5.0
by Rfleming2332 on May 15, 2022

Time it would take and cost estimate we’re accurate which was much appreciated. Service person was very courteous.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

MERCEDES BELLEVUE REVIEW

5.0
by Hugo Kruiniger on May 15, 2022

GREAT EXPERIENCE, MY LOCAL DEALER WANTED TO CHARGE ME EXTRA ?MARKETING ADJUSTMENT FEE? WHILE I WAS GOING TO WAIT 7 MONTH TO HAVE A NEW CAR BUILD. DID NOT AGREE WITH THEM. WENT TO MY OLD BUDDY AND DID NOT GET THIS MONEY GRABBING CHARGE.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Hugo, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Mercedes-Benz of Bellevue always delivers top notch

5.0
by marlar on May 13, 2022

Mercedes-Benz of Bellevue always delivers top notch service. KUDOS to Jerome,Justin and Tony

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Marlar, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful, informative and communicative.

5.0
by kmchapel on May 12, 2022

Helpful, informative and communicative. The road side emergency technician was quick and solved my problem!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

5 star car buying experience

5.0
by Abhi on May 11, 2022

Bought my new 2022 GLC 300 here and had a great experience. They were courteous during the whole process, provided regular updates on the delivery of my vehicle and on the day of the delivery they had a quick handover. I was out in about 40 mins with my new car. The sales associate also helped with follow-up questions few days after I picked up my car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Abhi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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