McKenzie Buick GMC

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Sales Team

Mark Gilmore headshot

Mark Gilmore

Sales Manager 5.0 (236 Reviews)
Dealer Experience 26 years
Dealership Experience 13 years
mike norwood headshot

mike norwood

Sales Associate 5.0 (214 Reviews)
Dealer Experience 25 years
Dealership Experience 4 years
Mark Wallace headshot

Mark Wallace

Business Manager 5.0 (115 Reviews)
Dealer Experience 16 years
Dealership Experience 6 years

Cars on the lot

51 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of McKenzie Buick GMC are from Cars.com and DealerRater.com

1263 reviews

Everyone here made it an extremely simple simple process.

5.0
by savy918 on Jun 20, 2022

Everyone here made it an extremely simple simple process. I was seemingly in and out in a great vehicle. I definitely recommend Mark, Kimber and their team!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Everything went smoothly and questions were answered and

5.0
by tsjm32 on Jun 17, 2022

Everything went smoothly and questions were answered and financing was very helpful. Third vehicle purchased from Mckenzie.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

They were easy to deal with.

5.0
by Joshuakinder on Jun 17, 2022

They were easy to deal with. No pressure salesman. They were willing to listen. They also had inventory.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Mike made the process easy and the team worked together

5.0
by Rossodesmo on Jun 15, 2022

Mike made the process easy and the team worked together to quickly get me going.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very good personal service Brandon was smart and

5.0
by Buddy on Jun 14, 2022

Very good personal service Brandon was smart and professional Finance manager was a pleasure to work with.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

They were nice and very respectful of my time.

5.0
by SFOSTER5 on Jun 11, 2022

They were nice and very respectful of my time. Very friendly and did not pressure me into anything.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Repair/installation

5.0
by Rebecca Caryl Trawick on Jun 08, 2022

Wheel well liners installed. Thought we had to wait till August to get but thanks to Chief(David Tillman) got them early. Alysha in service, professional, courteous, friendly. Technician took extra care and time with new truck while installing liners. Very professional work. These guys are top notch.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing McKenzie Buick-GMC and we hope to see you again soon!

They were easy to work with.

5.0
by RITAROCKIE on Jun 08, 2022

They were easy to work with. Very helpful explaining about the truck and it's engine. The whole staff was professional and pleasant.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Poor service department

1.0
by B Watson on Jun 06, 2022

Scheduled a 9:00 am appointment for service for a power steering issue & ABS issue on our 8 month old truck. Late afternoon still hasn’t been looked at and they tell us it is just in for a checkup. Uh no—we specifically told them when the appointment was made what needed to be looked at. After 5:00 now, truck not ready and no loaner vehicle is available. Very unhappy with the Service Department.

Customer service 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 238-0879 at your earliest convenience to discuss how we can turn this experience into a positive one.

John made the buying experience very easy.

5.0
by h.padilla64 on Jun 04, 2022

John made the buying experience very easy. Highly recommend him to anyone. Easy and great

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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