McKenzie Buick GMC

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Sales Team

Mark Gilmore headshot

Mark Gilmore

Sales Manager 4.9 (225 Reviews)
Dealer Experience 26 years
Dealership Experience 13 years
mike norwood headshot

mike norwood

Sales Associate 5.0 (205 Reviews)
Dealer Experience 25 years
Dealership Experience 4 years
Mark Wallace headshot

Mark Wallace

Business Manager 5.0 (109 Reviews)
Dealer Experience 16 years
Dealership Experience 6 years

Cars on the lot

54 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of McKenzie Buick GMC are from Cars.com and DealerRater.com

1240 reviews

I sold my pick-up truck on a Friday.

5.0
by UWA_14 on May 25, 2022

I sold my pick-up truck on a Friday. I woke up Saturday morning and began searching for a vehicle online that met my needs. I found a 2013 Nissan Altima at McKenzie Motors Buick GMC. I made a phone call and made sure it was still available. From that point they send me an application for financing and I sent them the documentation they needed from me. I then asked a friend to drive me an hour and a half to Milton and drop me off at the dealership. I expressed my time constraints and that I needed to close the deal on the vehicle ASAP. I was out the door and on the road in just over an hour. They treated me like they had known me for years and worked quickly to meet my needs. Great service and awesome hospitality. I have already recommended this dealership to several friends looking for a used vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Mr. Norwood was very helpful. Very knowledgeable about

5.0
by OURFAMILY304 on May 22, 2022

Mr. Norwood was very helpful. Very knowledgeable about the vehicles on the lot and patient. He didn’t rush us.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

John was great and provided such great service.

5.0
by Shay on May 21, 2022

John was great and provided such great service. Thank you and your dealership for such an amazing car buying experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The folks at McKenzie Motors made the car buying process

5.0
by marmelka3 on May 20, 2022

The folks at McKenzie Motors made the car buying process very easy. David “Chief” Tillman is a great guy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Everyone was very friendly.

5.0
by pleasantview on May 20, 2022

Everyone was very friendly. Chief was super helpful. He’s just a good old boy. Makes you feel right at home and comfortable with all that’s going on. Purchasing a high vehicle is scary but Chief made it better. Finance manger was great. He went to great lengths to make sure we understood everything. He was very meticulousconfident, and professional. You got some great assets there!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

McKenzie Motors

5.0
by Larry Richard Wills on May 18, 2022

My experience was very good, im very pleased with McKenzie Motors. Every one was very kind and very helpful.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

McKenzie Motors was AWESOME!

5.0
by CAJUNTOOTIE on May 13, 2022

McKenzie Motors was AWESOME!!! I called and spoke with General Manager Mr Lloyd, he told me he could help me with a Buick Enclave and he did. John Kinzell called me back and kept me in the loop as to when the Enclave would be here. In this crazy world we live in, I wasn't sure we would get it but it happened this week John called and said it was here, we just picked it up, all McKenzie Staff was great to work with. BEST CUSTOMER SERVICE EVER!! THANKS SO MUCH JOHN AND LLOYD!!! 😊 💗 ✝️

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Youkon XL OWNER

5.0
by Danny Lane Retherford on May 13, 2022

Routine maintenance. McKenzie employees always great to work with. From sales to maintenance.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

They were very easy to work with and Chief took great

5.0
by Jeschmucker on May 08, 2022

They were very easy to work with and Chief took great care of us. Great experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

McKenzie Motors

5.0
by Greg Miller on May 07, 2022

So, my experience is with both the Used Car and Service Dept. As I have stated in a previous review, the purchasing experience was fantastic. The Sales Rep was not pushy, was very knowledgeable and pleasant to deal with. I would highly recommend purchasing a vehicle from McKenzie. I also purchased a Maintenance agreement with the vehicle which was a package of 10 oil changes, tire rotations and multi-point inspections. I've been in for about 5 of those, the most recent being the month of May. All of those visits have been wonderful. Now my vehicle is NOT a $60K truck or SUV, it's a modest $8K Chevy Sonic I bought used. I say that because it really doesn't matter to these guys, I'm still treated like a valued customer. Every person I passed by in the halls acknowledged my presence and greeted me like I was important to them. There were even 2 dignified looking individuals that could've been the owner & co-owner for all I know, but they greeted me without any hesitation. The Service Manager that manages my maintenance agreement is wonderful, he takes time out to answer my questions, no matter how stupid and does so with kindness & patience. Even the Service Tech answers questions I ask him, and you know those guys hear all sorts of stupidity. But he was more than willing to share with me what he discovered while looking the vehicle over. I would highly recommend McKenzie Motors for purchasing a vehicle either used or new as well as the Service Dept. Just an all around fantastic operation with kind people. Thanks & keep up the great work!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing McKenzie Buick-GMC and we hope to see you again.

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