McGrath Lexus Chicago

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00pm–6:00pm
Sunday
Closed

Cars on the lot

108 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of McGrath Lexus Chicago are from Cars.com and DealerRater.com

1200 reviews

How can an “upscale” Lexus Service center not have...

3.0
by Gary W on Feb 20, 2022

How can an “upscale” Lexus Service center not have nitrogen to trim out the air pressure on my new tires? They did wash my car, however, which is always a nice touch.

Overall experience 3.0 Does recommend this dealer.

Lexus Experience

5.0
by Sean on Feb 19, 2022

Justin was my advisor at McGrath Lexus. He explained everything thoroughly and even included the price. I was very impressed by that. I would highly recommend them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Sean, thank you for taking the time to leave us a review. We are so happy that you were able to trust our team to repair your vehicle. We are proud to be your Lexus Dealership.

The advisors are very good in letting you know what is

5.0
by carmack_7 on Feb 18, 2022

The advisors are very good in letting you know what is going on and how much it is going to cost. The atmosphere is awesome especially the room with the fireplace!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are so happy you enjoyed your visit here. The fireplace sure is a cozy spot to hang out during the cold winter months! We are so happy to be your Lexus Dealership.

McGrath is a quality dealership with excellent customer

5.0
by Loutlaw462 on Feb 18, 2022

McGrath is a quality dealership with excellent customer service and performance based auto care professionals.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your kind review. Our team takes pride in our customer service! We are proud to be your Lexus Dealership.

Always meticulous and professional Couldn’t be any

5.0
by LAW Chicago on Feb 17, 2022

Always meticulous and professional Couldn’t be any happier with their technicians and customer service This is what excellent service is supposed to be!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your five-star review! We are happy to be your Lexus dealership.

It was my pleasure being at this dealer.

5.0
by Wally on Feb 17, 2022

It was my pleasure being at this dealer. This is my second time buying new car in 3 years. Saleswoman was great and she had answer to all my question. Very professional. 2h being at the dealer didn't feel all day. Special treatment from the guy who show us all the new feature was great. Overall very satisfied and I be back (Arnold's quote) Mike McGrath you have a great people and great service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Wally, thank you for your review! We are so happy to be your Lexus Dealership. Our team takes pride in ensuring you have the best possible experience whether you are here for sales or service.

Efficient. Prompt. OrganizedAcccommodating. Comfortable...

5.0
by barbvines on Feb 10, 2022

Efficient. Prompt. Organized Acccommodating. Comfortable waiting area. Social distancing adhered. Coffe and water available. Clean

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Barb, thank you for your five star review. We are so glad our team was able to make you feel comfortable during your visit. We're happy to be your Lexus Dealer of choice.

Good service. Done with in an hour. Waiting room is...

5.0
by SHIU on Feb 10, 2022

Good service. Done with in an hour. Waiting room is clean. Coffee is hot, I need double cup. So 2 cups of coffee using 3 cups.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your review! We're glad to hear you enjoyed the coffee during your visit. We appreciate you choosing McGrath Lexus of Chicago.

Steven was great. The dealer did a great job during the...

5.0
by Cdfisher89 on Feb 09, 2022

Steven was great. The dealer did a great job during the buying process given all of today's supply chain craziness.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your review. Our team goes above and beyond to make sure you leave happy!

Excellent Service from everyone. Great follow up. Make...

5.0
by RBryant845 on Feb 08, 2022

Excellent Service from everyone. Great follow up. Make sure car in working order. Choose Mc Grath Lexus,

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your review! Our staff takes pride in our happy customers!

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