McGrath Lexus Chicago

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00pm–6:00pm
Sunday
Closed

Cars on the lot

108 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of McGrath Lexus Chicago are from Cars.com and DealerRater.com

1200 reviews

Great Service

5.0
by Marcia M on Apr 13, 2022

Andy Pak in the service department is definitely an asset to McGrath. He is very courteous, explains everything in detail to you. He takes the time to answers all my questions, every time. He keeps you updated on the cars status. Thank you, Andy, for your excellent service.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Marcia, we are happy to be the dealership you can trust. We appreciate your review and are very honored to have you as a customer.

Hybrid is highly recommended

5.0
by Gong on Apr 11, 2022

Pick up the car one week earlier than I thought. Great car buying service. If you like Lexus as much as I do, you can choose here first.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us a review! We're happy to hear you had a great experience!

Highly recommend

5.0
by Mk on Apr 08, 2022

I had a great experience. Everyone I worked with was informative and easy to work with. I got the car I wanted and despite the current supply chain issues I ended up getting it a week earlier than expected. Highly recommend

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us a review! We are happy to have customers like you!

Best service center ever used

5.0
by Val on Apr 06, 2022

I cannot speak high enough of the service I received from this dealership, especially Daniel and Sarah. They went out of their way to help me and are a credit to both this dealership and Lexus overall. I highly recommend anyone to use this service center - you will not be disappointed and you will also enjoy many 'wow, that's wonderful' moments with them.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your review! We take pride in keeping your vehicle maintained! Thank you for choosing McGrath Lexus.

If you want real service — go with McGrath

5.0
by Holly on Apr 04, 2022

Great team who genuinely wants to make their customers happy. No hassles ever when purchasing, trading in or maintenance issues. This is my second car with them and they won my loyalty!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing McGrath Lexus of Chicago!

The Best Lexus Dealer

5.0
by Molly on Apr 03, 2022

I have owned 8 other Lexus vehicles and have purchased from dealers across the country and McGrath was the best! They made the process so easy! I love my new car! And Julie Hill made the entire experience a dream! Highly recommend!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Molly, thank you for your review and for choosing McGrath Lexus of Chicago!

RX 350L

5.0
by Michele F on Apr 02, 2022

We worked with Aleksandra! She was very knowledgeable and helpful. During current times some new vehicles aren’t readily available to bring home, but she kept us updated and was able to secure a vehicle that fit our family’s needs! We definitely look forward to working with McGrath dealership on future vehicle needs!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Michele, thank you for your review and we hope you enjoy your RX350L for many years to come!

Amazing, friendly, service repair department!

5.0
by Jessie hilton on Apr 02, 2022

Amazing dealership I was on vacation & my car had alerts showing to check engine & grill shutter malfunction. I took it here & without an appointment they got me right in, cleared the alerts, cleaned out the grill, washed my car, & best of all didn’t charge me anything!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for leaving us a review! We're happy to hear our team was able to take care of the issues your vehicle was having on your trip! Nothing is worse than car troubles while on a road trip, but we're happy we could help!

The Best Dealership !!

5.0
by Gina on Apr 02, 2022

I was so impressed with this dealership as I am never happy with any car salespeople. This was a real business experience from the manager Matt who worked so hard to be sure I liked the car which is so unusual and then worked hard at keeping me within my budget. My salesman Mike Logiglio could not have been more patient with me as I called him many times before I was sure of what I wanted. Mike was always responsive and happy to hear from me. I would recommend this dealership to ALL my friends and family. But be sure to ask for Mike and Matt ! Don’t hesitate to get a price from Mike.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us a review! Our team loves to create a great experience, and we are happy to hear we did just that!

Excellent service

5.0
by Dan on Apr 01, 2022

Service experience was fast and efficient. Service rep Andy Pak was terrific. Kept me fully informed and car was ready at time promised. Thanks Andy and McGrath

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for choosing McGrath Lexus to service your vehicle! We're happy to be the dealer you can trust.

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