McGrath Lexus Chicago

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00pm–6:00pm
Sunday
Closed

Cars on the lot

93 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of McGrath Lexus Chicago are from Cars.com and DealerRater.com

1198 reviews

Lexus vehicle owner

5.0
by Mando on Aug 07, 2022

Always good service! As a lexus vehicle owner I wouldn't trust any other service/repair shop to do the job! Friendly and experienced people you will find here.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Changed tires

5.0
by Daria on Aug 03, 2022

Went to change tires. The service was immediate and efficient. Offered options and the wait time was less then expected which is very unusual. However the car was not cleaned due to a slight crack on windshield. Also found that the receipt did not cover new tires 3-year warranty support.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Always Confident

5.0
by MLally on Aug 02, 2022

We have 5 McGrath cars currently. I buy from Mike with confidence and never worry about my decision. Doug always makes sure we have the right warranty and Andy Pak takes great care of them after we have them!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great experience

5.0
by Omnia Darweesh on Jul 17, 2022

I had a great experience with everyone working there, Brigget was very helpful and made sure I get the car with the specifications I wanted and I did not have to wait for too long, she contacted me immediately when a car was available and made sure to book it for me, the process waa very smooth and everyone in the dealership was very nice. Specially at a time where cars are in shortage I highly recommend this dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Wonderful experience at McGrath Lexus Chicago

5.0
by Kathleen on Jul 16, 2022

Wonderful experience at McGrath Lexus Chicago. Sales rep Bill Tacker was great to work with and very attentive to every detail in my purchase of a Certified pre-driven vehicle. Car is absolutely beautiful! Technology rep Nick Novelli was terrific in showing me all of the functions of the vehicle! Fab showroom with a big screen television and comfortable seating and beverages. We have purchased two cars here and will be back!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great service for replacing both brakes and tires.

5.0
by Regina Rangaswami on Jul 13, 2022

They were very efficient and professional. They were able to fix the problem within 24 hours and gave me a loaner car during that time.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Service Center

5.0
by Brian on Jul 13, 2022

Excellent service everytime, won't go anywhere else for any work on my car. I Highly recommend anyone who needs work done on their car to go here for quality work

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Experience Chicago McGraph

5.0
by Anthony Sirico on Jul 02, 2022

Awesome my sales person Mike was great to work with no pressure at all showed me exactly what I was looking for the finance lady Crystal explained everything to me I felt very comfortable buying the extended warranty with her again great experience at Chicago McGraph

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to leave us such an excellent review! We appreciate it!

Great service.

5.0
by Jim R on Jun 20, 2022

Service is efficient, friendly, and high/touch—and they do not recommend services that are not truly needed. They will let you know about upcoming service items, but not press you to try them fine now.

Customer service 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are thrilled to hear about your five-star experience and we appreciate you sharing! Thank you for choosing McGrath Lexus.

Best company to deal with

5.0
by Barbara Bagnuolo on Jun 17, 2022

It’s a pleasure bringing my car for check. The people are personable and helpful. They advise about any safety problems and if it is an immediate problem

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Barbara, thank you for taking the time to leave our team such an excellent review! We are proud to be your go-to Lexus dealer,

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