McGrath Acura of Chicago

4.3

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

66 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of McGrath Acura of Chicago are from Cars.com and DealerRater.com

370 reviews

Excellent customer service by everyone at dealer. They...

5.0
by hernandez0522 on Sep 14, 2021

Excellent customer service by everyone at dealer. They made my car buying experience enjoyable.. I would go back for any future purchase

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Overall great experience thanks to Mario Mankowski! He...

5.0
by dkinchi on Sep 03, 2021

Overall great experience thanks to Mario Mankowski! He really made the process a pleasure. Next time we need a new vehicle we will be going to McGrath.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Don’t want to gift card will never come back the service...

1.0
by Price.anthony76 on Aug 29, 2021

Don’t want to gift card will never come back the service was horrible. They state that they wash my car and it was still dirty and they forgot to reset my oil change so it still says 20% left. The worst experience I’ve ever had as an Acura driver

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Courtesy and professional services from the time I...

5.0
by ? on Aug 24, 2021

Courtesy and professional services from the time I stepped in the dealership until the the I left

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

McGrath Rocks!

5.0
by Jennifer Jackson on Aug 20, 2021

Great buying experience...Great service department to keep my truck in fab condition! I would highly recommend them for purchasing your vehicle as well as having it serviced there. Very nice waiting area and the people are very nice!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Amazing service

5.0
by Rahman on Aug 12, 2021

Erick was amazing! Serviced my car with care & professionalism. Also got me out early. Pleasant & true gentleman. Great overall experience. A job well done!!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

We got our Acura MDX at McGrath Downtown and we are very...

5.0
by Kylexa04 on Aug 05, 2021

We got our Acura MDX at McGrath Downtown and we are very impressed with the professionalism and service of both Maria and Andy. Maria was the car agent who helped us buy our car. She was very helpful and straight to the point. It was very easy to talk and deal with her. There was not a lot of wasted time. She helped us find the perfect car that we’re looking for. Andy, was the billing agent who helped us with our paperwork. He was very professional and clear about everything. He didn’t let us feel obligated to sign or choose something that we’re comfortable with. Our overall experience with McGrath Downtown was excellent! I highly recommend Maria and Andy as your car agent if you’re buying a car. I highly recommend McGrath Downtown. Michael and Cristina

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very patient and considerate. I thought my claim was...

5.0
by emmalou92 on Jul 18, 2021

Very patient and considerate. I thought my claim was taken care of for a loaner and it wasn't. They instead worked with me! I now definitely want to purchase my next vehicle with them! Thank you ALL staff!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great Service, Maria was excellent and helped us pick out...

4.8
by achampion10 on Jul 15, 2021

Great Service, Maria was excellent and helped us pick out the used car that was best for us. Professional and accommodating, there was a small wait but once we got back to sign it moved quickly and easily.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

WARNING! They bring same to Acura brand. Excessive prep...

1.0
by The Customer on Jul 09, 2021

WARNING! They bring same to Acura brand. Excessive prep dealer's fee added to the price of the car (in my case1295.00). Internet price is a scam! This is only to get you to their door. After you are there and try to make a deal, they will add ridicules high dealer hidden fee for vacuum and washing your car to the price of the car (The other person heard that this fee is for “fancy show room and free coffee”) . Fee what is already included in the price of the car and which is reimbursed by manufacturer to the dealer. You don't have to pay it again. They even didn't buy the full tank of gas for 1295 only half a tank. This was a joke! All this time assuring you that all is good and dandy. Nothing to worry about. Please before you sign the contract ask them to remove this excessive fee!!! This is scam! You don't have to pay it! Very bad experience overall. Car is great !!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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