McGrath Acura of Chicago

Do not waste your time or money bringing your car here for an oil change. I usually go to my local shop for an oil change at half the price. But I needed a recall repair so I asked them to do both at the same time. I was quoted 1 hour total on the phone, plus extra time for the car wash. 2 hours later, the repair/oil change were done but it would be another 40 minutes for a car wash.

Our family has purchased two vehicles from McGrath. You can't beat their prices and service. I I recently took our vehicle in for service. I called and was given an immediate appointment. They are very organized. I was assigned a service rep "Sam" who took in my vehicle, had a loaner waiting and explained everything to me in detail. I was given constant updates by text. I had a concern about my wheels that was immediately addressed by Dana, Justin and Sam. The services I received were above my expectations. Thank you to the entire customer service team. I will never go anywhere else.

Be very careful when going to this dealership - they will charge you “Processing Fees” and not go into detail on what it is. After you go through financing and see the breakdown of numbers, you’ll realize you’ve been overcharged by random charges they’ll make up on the whim! Just beware! You’ll end up calling them multiple times everyday and basically receive no answers or a legit explanation and be stuck with the vehicle.

Timely and excellent service. Good communication. Highly recommended. Will certainly return for additional work as needed.

Excellent customer service by everyone at dealer. They made my car buying experience enjoyable.. I would go back for any future purchase

Great Customer service and friendly people working there. I purchased vehicle with them and I can highly recommend this dealership to anyone ! Purchase was smooth and flexible.

Overall great experience thanks to Mario Mankowski! He really made the process a pleasure. Next time we need a new vehicle we will be going to McGrath.

Don’t want to gift card will never come back the service was horrible. They state that they wash my car and it was still dirty and they forgot to reset my oil change so it still says 20% left. The worst experience I’ve ever had as an Acura driver

Courtesy and professional services from the time I stepped in the dealership until the the I left

Great buying experience...Great service department to keep my truck in fab condition! I would highly recommend them for purchasing your vehicle as well as having it serviced there. Very nice waiting area and the people are very nice!