McGrath Acura of Chicago

4.3

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

63 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of McGrath Acura of Chicago are from Cars.com and DealerRater.com

365 reviews

Service is a waste of time and money

2.0
by LL on Oct 01, 2021

Do not waste your time or money bringing your car here for an oil change. I usually go to my local shop for an oil change at half the price. But I needed a recall repair so I asked them to do both at the same time. I was quoted 1 hour total on the phone, plus extra time for the car wash. 2 hours later, the repair/oil change were done but it would be another 40 minutes for a car wash.

Customer service 1.0 Quality of repair 3.0 Overall facilities 3.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Great customer service!

5.0
by Chris on Sep 28, 2021

Our family has purchased two vehicles from McGrath. You can't beat their prices and service. I I recently took our vehicle in for service. I called and was given an immediate appointment. They are very organized. I was assigned a service rep "Sam" who took in my vehicle, had a loaner waiting and explained everything to me in detail. I was given constant updates by text. I had a concern about my wheels that was immediately addressed by Dana, Justin and Sam. The services I received were above my expectations. Thank you to the entire customer service team. I will never go anywhere else.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Be very careful when going to this dealership - they will...

1.0
by Amanda89 on Sep 20, 2021

Be very careful when going to this dealership - they will charge you “Processing Fees” and not go into detail on what it is. After you go through financing and see the breakdown of numbers, you’ll realize you’ve been overcharged by random charges they’ll make up on the whim! Just beware! You’ll end up calling them multiple times everyday and basically receive no answers or a legit explanation and be stuck with the vehicle.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Timely and excellent service. Good communication. Highly...

5.0
by Big Frank on Sep 15, 2021

Timely and excellent service. Good communication. Highly recommended. Will certainly return for additional work as needed.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent customer service by everyone at dealer. They...

5.0
by hernandez0522 on Sep 14, 2021

Excellent customer service by everyone at dealer. They made my car buying experience enjoyable.. I would go back for any future purchase

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I liked it !!

5.0
by Joanna on Sep 14, 2021

Great Customer service and friendly people working there. I purchased vehicle with them and I can highly recommend this dealership to anyone ! Purchase was smooth and flexible.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Overall great experience thanks to Mario Mankowski! He...

5.0
by dkinchi on Sep 03, 2021

Overall great experience thanks to Mario Mankowski! He really made the process a pleasure. Next time we need a new vehicle we will be going to McGrath.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Don’t want to gift card will never come back the service...

1.0
by Price.anthony76 on Aug 29, 2021

Don’t want to gift card will never come back the service was horrible. They state that they wash my car and it was still dirty and they forgot to reset my oil change so it still says 20% left. The worst experience I’ve ever had as an Acura driver

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Courtesy and professional services from the time I...

5.0
by ? on Aug 24, 2021

Courtesy and professional services from the time I stepped in the dealership until the the I left

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

McGrath Rocks!

5.0
by Jennifer Jackson on Aug 20, 2021

Great buying experience...Great service department to keep my truck in fab condition! I would highly recommend them for purchasing your vehicle as well as having it serviced there. Very nice waiting area and the people are very nice!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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