McGrath Acura of Chicago

4.3

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

62 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of McGrath Acura of Chicago are from Cars.com and DealerRater.com

360 reviews

Excellent customer service , attentive and patient.

5.0
by Carmen on Feb 24, 2022

Excellent customer service , attentive and patient. Listens to customer concerns and deliver a satisfied solution.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Carmen, thank you for your five-star review. We are so happy to be your Acura Dealership.

Go to McGrath forVERY EXPENSIVE coincidences

1.0
by Eric on Feb 15, 2022

Maintenance fraud types : maintenance hook scheme , in which a routine repair is escalated to a major, expensive job. Drive in with a working car for an oil change, the NEXT DAY it needs a tow truck. Coincidence? I think not. Contacted a lawyer who drives a BMW.

Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Eric, we're sorry to hear that your experience wasn't exceptional. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further and come to a resolution.

The best customer service ever. They were patient and...

5.0
by Jennifernartey20 on Feb 14, 2022

The best customer service ever. They were patient and thorough with us. As a first time buyer, I am impressed

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Jennifer, thank you for your five star review! Our team loves to go above and beyond to make our customers happy! We appreciate you choosing McGrath Acura.

They get the job done

5.0
by Gen on Feb 05, 2022

They can make your car drives great again. They identified problems accurately, and put a good wheel alignment, trans fluid flush, brake fluid flush on my car. I am satisfied with the results

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Gen, thank you for your review! You can always trust our team to bring your vehicle back to excellence.

Great service! I scheduled my appt., went there In and...

5.0
by arrov0201 on Jan 29, 2022

Great service! I scheduled my appt., went there In and out, they inform you with all the details your vehicle needs. The people working there are very pleasant. Awesome place to service your vehicle. Great Job.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your review! We appreciate your business. Welcome to the McGrath Family!

Awesome service from the moment I got in to the moment I...

5.0
by J.R. Macias on Jan 25, 2022

Awesome service from the moment I got in to the moment I left the dealership. Keep up the great work!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We love five stars! Thank you for your review J.R.

This dealership was amazing, they provided excellent...

5.0
by cristiansanc0027 on Jan 25, 2022

This dealership was amazing, they provided excellent service, I truly felt I got the best deal when getting an Acura and the staff was very nice

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We hope you enjoy your new Acura! Thank you for your visit and we look forward to your next visit as well!

In & Out!

5.0
by LynnS on Jan 18, 2022

Easy to schedule! Service was quick, thorough! Able to select my repair options and manage my budget! Shuttle to and from home made it easy to manage while juggling work and family!

Customer service 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Lynn, thank you so much for your review. We are happy to hear you were able to take advantage of our shuttle! Thank you for being a part of the McGrath Family!

Most professional and well organized dealership I have...

5.0
by Mike.williamslp on Jan 16, 2022

Most professional and well organized dealership I have ever seen! The whole process was like a well oiled machine! Very relaxed and very forthwith.! Everyone seemed to know their job and was performed to the best of everyone’s ability! Most enjoyable auto buying I ever witnessed and participated in also ! Gold standard dealership !!! No Doubt!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business! We appreciate your review!

Every word is the truth! Excellent car dealership!

Knowledgeable service advisors with great staff. Joe L is...

5.0
by rromeo on Jan 15, 2022

Knowledgeable service advisors with great staff. Joe L is always on it and keeps you updated throughout the process. Thanks!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to leave us a review!

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