McGrath Acura of Chicago

4.3

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

68 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of McGrath Acura of Chicago are from Cars.com and DealerRater.com

369 reviews

Great service

5.0
by Anne on Apr 20, 2022

Sam was amazing. My car practically died at their garage door. He provided a quick estimate, explained everything and got the car back to me a day earlier than planned. We plan tp buy our next car here at McGrath

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your Loyalty to McGrath Acura, Anne!

For my experience for today I have amazing service

5.0
by My name is Claudine Mubirigi on Apr 02, 2022

Thank you so much for your support I have a good experience with szymon rola much patience and full help he makes I got what I want I will recommend everyone needs car I will recommend McGrath ACURA and recommend szmon rola he’s a mazing team tank you again for my good experience

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving our team an excellent review! We are proud to be the dealership you can trust.

Great place to do business for professional servi

5.0
by Homevestor llc on Apr 01, 2022

Easy and professional service. They washed my truck too. There is a nice waiting area including snacks and coffee. You can even sit in a quiet room!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing McGrath Acura! We are proud to be the Acura dealer you can trust.

Top-flight experience

5.0
by F Shuftan on Mar 23, 2022

Excellent, professional and timely service. Advisor provided a complete and thorough explanation of work performed. I was very pleased with the experience and McGrath-Chicago highly recommended.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us a review! We are happy to be your Acura dealer.

These guys are the BEST!

5.0
by Nat on Mar 22, 2022

These guys are the BEST! Always upbeat and eager to help you with anything you need.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Nat, we appreciate you leaving us a review! Our team loves happy customers and we're proud to be your Acura Dealership.

The kids they have working there need customer service

1.0
by Alpha on Mar 21, 2022

The kids they have working there need customer service classes as well as etiquette classes.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, we're sorry to hear that your experience wasn't exceptional. Our team strives to be friendly, courteous, and professional at all times. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further. Have a great day!

Service

4.0
by Yohannes on Mar 16, 2022

Jason Goodnight has excellent customer service and has remained consistent throughout each of our interactions during my car service needs. He continues to be clear, prompt, and makes the experience seamless

Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your review! We're happy to hear that Jason was a great help to you during your visit.

understand my concerns when service my car and address

5.0
by lucy_ho71 on Mar 10, 2022

understand my concerns when service my car and address them promptly accordingly. timely easily available appointment time

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for servicing your car with McGrath Acura.

Service was great and Johnny was polite with wonderful

5.0
by Rooseveltforeman84 on Feb 28, 2022

Service was great and Johnny was polite with wonderful customer service and fast let me know very thing I needed.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your review! We are happy you were able to get in and out quickly. We are happy to be your Acura Dealer.

Excellent customer service , attentive and patient.

5.0
by Carmen on Feb 24, 2022

Excellent customer service , attentive and patient. Listens to customer concerns and deliver a satisfied solution.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Carmen, thank you for your five-star review. We are so happy to be your Acura Dealership.

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