McGrath Acura of Chicago

4.3

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

65 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of McGrath Acura of Chicago are from Cars.com and DealerRater.com

366 reviews

Great service

5.0
by Oscar Diaz on May 19, 2022

It was a great experience, I was advised of what was needed in my car very soon after checking in. It knew what was being done via text and up dates. Service was complete as expected. My car feels like a new car.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Oscar, thank you for leaving us such an excellent review. We're happy to hear our service department was able to bring new life to your car!

Wait period for service is short and excellent service.

5.0
by Vivi on May 16, 2022

Wait period for service is short and excellent service. Great communication on what is going on with your car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Vivi Thank you for your review! Our team takes pride in your vehicle. Thanks for choosing McGrath Acura.

Great and timely service!

5.0
by Ivana on May 12, 2022

Great and timely service! Everything is according to the schedule Well explained service Good customer service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Ivana, thank you for choosing McGrath Acura!

Always great service, no wait time Got in and out within

5.0
by Hickombot on May 09, 2022

Always great service, no wait time Got in and out within 45 minutes Sam is the best

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for leaving us a five star review!

Sam is the best

Everyone was great.

5.0
by JM on May 07, 2022

Everyone was great. Jason was very nice and professional. Made the visit very easy and comfortable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate you leaving us a review. We are proud to be your Acura Dealer. Thank you for choosing McGrath Acura.

Highly Recommend McGrath Acura of Chicago

5.0
by Inga on May 02, 2022

McGrath Acura of Chicago made the whole buying process very smooth and fast. Very knowledgeable staff, great communication and excellent customer service. Highly recommend this dealership!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us a five star review! We are proud to be your Acura Dealership!

Disregard my previous review dated 05/01/2022.

5.0
by lenclay on May 01, 2022

Disregard my previous review dated 05/01/2022. The McGrath Acura Dealership listened to my concerns and cleared up everything in a professional manner. I am pleased with their dealership services.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

See the above response.

Hello, we're sorry to hear that your experience wasn't exceptional. Our team strives to be friendly, courteous, and professional at all times. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further. Have a great day!

Great service

5.0
by Anne on Apr 20, 2022

Sam was amazing. My car practically died at their garage door. He provided a quick estimate, explained everything and got the car back to me a day earlier than planned. We plan tp buy our next car here at McGrath

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your Loyalty to McGrath Acura, Anne!

For my experience for today I have amazing service

5.0
by My name is Claudine Mubirigi on Apr 02, 2022

Thank you so much for your support I have a good experience with szymon rola much patience and full help he makes I got what I want I will recommend everyone needs car I will recommend McGrath ACURA and recommend szmon rola he’s a mazing team tank you again for my good experience

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving our team an excellent review! We are proud to be the dealership you can trust.

Great place to do business for professional servi

5.0
by Homevestor llc on Apr 01, 2022

Easy and professional service. They washed my truck too. There is a nice waiting area including snacks and coffee. You can even sit in a quiet room!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing McGrath Acura! We are proud to be the Acura dealer you can trust.

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