McGrath Acura of Chicago
Hours of Operation
Cars on the lot
I was at the shop for driver side airbag + oil chg
This service shop is staffed by friendly and very knowledgeable technicians . Shop is very clean which makes the visit a pleasant experience. Looking forward to my next visit.
Thomas is great!
Thomas is great! This dealer is friendly and will assist you. The dealership is nice and the people are respectful.
As soon as I walked in the door I felt like this was the
As soon as I walked in the door I felt like this was the place for me. Everyone was smiling and no pushy sales people bothering me. I asked to see a certain make and model and the lovely Maria Bonilla grabbed the keys to a beautiful car and as east as that, I bought the car! The rest of the process was very professional and I was pampered while I waited to sign all the paperwork. I was extremely happy with the price and the interest rate Mr. Halloran found for me and I couldn’t be any happier with my new car!! I will always recommend McGrath auto dealership to anyone I know who is looking to buy a car with experts!
Excellent Service … I would come back again again
Very … friendly ! I felt that they took good care of my car and was very prompt ! I would recommend this place to everyone ! Great Service !
Every time I need to take my vehicle to McGrath Acura
Every time I need to take my vehicle to McGrath Acura Service, I get the best possible service experience anyone could ask for. They are always thorough and professional. Thank You to Carlos and his team !!
Great customer service good knowledge about my car they
Great customer service good knowledge about my car they inform me thru my mobile phone
I had the same representative last time in the fall.
I had the same representative last time in the fall. His name was Sam. He was great in that he told me what my car needed. I was very satisfied
Thank you for leaving Sam, and our dealership a five star review! We are proud to be your Acura dealer!
Extremely happy and satisfied with my experience
Fast/quality service - Give Johnny a raise
Johnny was extremely helpful and made sure appropriate/timely steps were taken for a parts request so I didn’t spend all day at the shop. Give that guy a raise.
We're happy to hear that Johnny was able to take such great care of you and your vehicle! Thank you for leaving us an excellent review, we appreciate it!
Honest and Easygoing
Today my service rep was Sam. Usually I insist on Joe. But Sam was pleasant and professional. Though my parts were not in stock it was handled professionally.
Thank you for taking the time to leave us such an excellent review! We are proud to be your dealership.
Payoff of my trade in
I have bought 3 cars from this deals in the last 7 years and I referral who purchased one with cash. I traded a 2018 RDX for a 2022 on April.25,2022. Since then I have been begging everyone I could talk to and making trips to dealership to get my deal straight and pay off my car. After several attempts of speaking with Albert, Mark, Luke and anyone else I could talked to and begging them before the 30 day late window that would affect my credit Luke on Friday the 28th of May he finally sent a tracking number that stated label created for UPS. On May 30 after Acura financial kept calling me I made the May payment online for the car I traded in April. As of today June 1,2022 the check is still in the finance companies mailroom and not posted. If I had not made that payment my credit report would have taken a hit. I've been trying to speak with a GM bit to no avail. I am in the process of going to the media cause this dealership is a fraud and they can't even change my oil on another car for me.
Hello, we're sorry to hear that your experience wasn't exceptional. Our team strives to be friendly, courteous, and professional at all times. We would love it if you contacted Dana Grande, Customer Relations Manager, at email@example.com or her direct line 773-836-3904, so we may discuss your concerns further.