Maxx Autos Plus

4.5

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00pm–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm

Cars on the lot

109 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Maxx Autos Plus are from Cars.com and DealerRater.com

187 reviews

Wayne Reyes was really helpful

5.0
by Wayne Reyes on Jun 15, 2018

Everything was smooth and easy. Just bought my new s5 and I love it! I would recommend anyone looking for a new car. 10/10! Come see them

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks!!! Welcome to the Maxx Family !

Great experience

5.0
by Jan W. on May 22, 2018

I had the pleasure of working with Wayne Reyes to purchase my 2017 Smart ForTwo. Since the dealership is located in Puyallup while I live in California, Wayne did everything he could to expedite the process. He was professional and helpful when we spoke on the phone about the vehicle condition and any other questions I had. When I arrived at the dealership with my friend and brother, the staff was very friendly and welcoming. We test drove the car, loved it, and got the paperwork underway fairly smoothly. Because we already got the process started before I came up from California, everything got done in under 3 hours. I definitely recommend reaching out to Maxx Autos Plus where ever you are at if you see something you like!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much Jan! I will pass along to Wayne about the nice review! Welcome to the Maxx Family

Great place to purchase my car!!!!

5.0
by Kidist Fant on Mar 12, 2018

I recently bought a car from MAXX Autos Plus. It was such and amazing experience. My sale guys Josh L. was so very helpful and listened to what I needed and wanted. Barry the Gm as well as Chris one of the owners made sure that I received tires and the tv screens for my 2014 Nissan Quest. I have 4 beautiful girls and they are in love with our new vehicle. It was the best choice I have made and I'm so thankful for the MAXX Autos Plus team for taking care of me. They truly made me feel like I am apart of their family. Thanks guys!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Kidist !!! I will be sure to pass on the complements!! YOU are apart of our Maxx Family! Let us know if you ever need anything! Shelley - Customer Service

STAY AWAY!!!! BUYER BEWARE!!!!!

1.8
by ChrisB on Dec 21, 2017

ATTENTION!!!!!! IF I COULD CHOOSE ZERO STARS I WOULD!!!!!! First off, the car I was looking at is kind of a hard find. It was a 2007 Volkswagen Passat Wagon 3.6L 4-motion silver with black leather interior in very clean condition. When I first got there it wouldn't even start, completely dead battery! So right then and there I had a bad taste in my mouth. Finally got it jumpstarted and took it for a drive. Then Check engine light came on after we got back to lot but was still was running fine. I KNEW THEN THEY HAD CLEARED THE FAULT CODES ON THE CAR!!! Then come to find out that the rear drivers door does not open from the outside. This is kind of a common issue with certain year Volkswagens. You would think they would fix these issues before selling to a customer! I still made the purchase after getting $1000 off the purchase price And putting in writing to fix the cam sensor and the door. On the way home from the Lot the car went into limp mode when my wife was driving it because of Another fault code EPC. I ran a Vagcom code reader which is specific Fault/ Code reader for VW/AUDI on it when I got home and it came up cam position sensor. I should've walked away but I really wanted that car and I have owned a lots of Volkswagens in my life and knew that I could fix these issues. But if you are NOT somewhat a mechanic or CAN NOT work on cars this could be a very bad purchase for someone. Because dealer costs for these fixing is $$$$$$$$. The most horrible customer service I ever dealt with. No emails returned, no phone calls returned, NOTHING!!!! Now the HID Headlight burnt out and is a $350 fix at a shop which I'm gonna take care of. This is a WARNING TO YOU FUTURE BUYERS!!!! I was going to take the car back to have them work on it, BUT I DECIDED NOT TO BECAUSE THEY JUST PROVED TO ME HOW INCOMPETENT AND DISLOYAL THEY ARE TO THEIR CUSTOMERS AND FUTURE CUSTOMERS!!!!!!! ONLY WHEN I POST THIS REVIEW THEY ARE TRYING TO CALL ME, SORRY BUT I DONT WORK LIKE THAT!!!! IM FIXING THE ISSUES ON MY OWN BUYERS BEWARE!!!!!!!!!!!! THEY DONT KNOW WHAT THE xxxx THEY ARE DOING!!! All they know is how to sell cars and that's why they will always remain small I have yet to find a car lot that is all about customer service and selling you a great car so you will be a repeat customer. THIS IS A WARNING!!!!! STAY AWAY FROM MAXX AUTOS PLUS on River Road!!!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

love my car

5.0
by keven D on Dec 15, 2017

Great place to buy a car, I bought my Mercedes here the other day and josh the sale person was amazing, no pressure or pushiness. Thanks again!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much Kevin! Welcome to the Maxx Family !

BEWARE!!!

1.0
by AngryKasi on Dec 14, 2017

Buyers beware!!! They sold me a truck they slapped fancy stuff and paint over the rust it started falling apart shortly after I purchased it. Pathetic. Make sure you get a second professional opinion from a trust worthy source.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Sorry, to here of this. I am in customer service and would love to talk with you and help you out. I will need to know the stock # of the vehicle to look into this. We want to help you. Please call me directly at 253-381-0154

Worst Customer Service Around

1.6
by Misschelan75 on Dec 14, 2017

I purchased my dream car from them with one problem that was told to be fixed under contract. 2 months later, they still wont call back and keep giving us the run around. I've been patient and have been giving them the benefit of the doubt but when they tell you to take it to the shop to get fixed and then all of a sudden dont wanna answer their phones to pay, then counr me out. They dont care about their customers at all. I wouldnt recommend them even if they were the last dealership left.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Love my Honda Pilot!

5.0
by HIkergirl84 on Nov 04, 2017

After searching online for a Honda Pilot for a few months we found the one at Maxx Autos that was exactly what we were looking for. We did some research on the dealership and after seeing that they had many great reviews we decided to go check it out. Glad we did because everything from the beginning to end was exactly as other reviewers has experienced. Shawn Sanders was great to work with and made the experience fun. Would highly reccomend this place if your looking for a good car and great prices. We love our Pilot :)

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Honda Pilot

5.0
by Hikergirl84 on Nov 04, 2017

After searching online for a Honda Pilot for a few months we found the one at Maxx Autos that was exactly what we were looking for. We did some research on the dealership and after seeing that they had many great reviews we decided to go check it out. Glad we did because everything from the beginning to end was exactly as other reviewers had experienced. Shawn, Barry and everyone else were great to work with and made the experience simple and fun. Would highly recommend this place if your looking for a great car and great prices. We love our Honda Pilot :)

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you very much for this wonderful feedback!! We strive to give the best service and overall experience. Remember we offer a $200 referral if any of your friend or family purchase a vehicle, just make sure they mention your name. Thanks, Maxx Autos Plus

Worst car seller ever

1.0
by James on Sep 27, 2017

Where do I begin test driving the car and it already needs a alignment also the car had the tpms on already super dirty, then they haggle you into buying the car interest was more then half of what the car was selling for then they tell you to mention carfax but after you do they tell you oh sorry the price is already low we can?t drop it anymore, I would never go back worst dealership ever dirty cars rude sales people rude process they don?t even deserve one star

Customer service 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello James, We are so sorry to hear about your not so great experience. We have a customer support/feedback that we would love for you to contact. We want to make sure that if at all possible we can try and make things right. Please call 253 381-0154. Thanks, Maxx Autos Plus

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.