Masano Auto Park

4.5

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–3:00pm
Sunday
Closed

Cars on the lot

97 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Masano Auto Park are from Cars.com and DealerRater.com

114 reviews

Conny1888@verizon.net

5.0
by James Conboy on Apr 27, 2021

Bought my Chevy Colorado last week, was impressed by both salesman and manager, no pressure buying, friendly and accomodating.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi James, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great place. Great people.

5.0
by Ned Bucher on Apr 23, 2021

Finally emerged from a car dealership not needing a shower.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Ned, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Best car buying experience ever

5.0
by Richard Eicher on Apr 23, 2021

No haggle, quality cars. Overall buying experience was fantastic. I will buy another car there again

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Richard, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Masano Autobody shop

5.0
by Richard Eckroth on Apr 19, 2021

I would highly recommend Masano autobody repair! They were quick attentive and did great work!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Richard, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Run fast!

1.7
by Kayla Kirkner on Apr 13, 2021

I need body work done for dents and scrapes on the left side of my vehicle. I opted in to be updated twice weekly to stay informed about the progress of my vehicle. I never received updates. So a week goes by and I called in and I was told my vehicle would be done next week. I called on said day and again I was told another 2-3 days. This happened another two more times. We are no approaching three weeks in the shop for a job that was estimated 3-5 days. Every time I called I was fed excuse after excuse. I called the head shop owner and explained the situation. He miraculously was able to produce my vehicle in two hours instead of waiting another 4 days. When I took a look at my vehicle there was a paint drip down the driver side door and several spots where the paint did not stick and the primer was showing. But I am so displeased with the finished product, efficiency, and courtesy that I do not want to send my car back to be fixed properly. I will go else where. They hav no clue what they?re doing. They?re unprofessional. And obviously their painters are no good. Save yourself the time and money.

Customer service 2.0 Quality of repair 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Kayla, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 866-6272 at your earliest convenience to discuss how we can turn this experience into a positive one. Take care!

Excellent work

5.0
by PSR on Apr 13, 2021

The work was flawless. Worked seamlessly with my insurance company. Thank you!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Kevin

5.0
by Kevin on Mar 14, 2021

Great vehicle at a decent price. Good customer service and experience from John who was my sales person. The vehicle was immaculate, and well presented. overall great buy. I am very satisfied.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Kevin, we strive for 100% satisfaction, and it is great to see you had such a positive experience working with John! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bought 2019 Nissan Frontier

5.0
by Roger Goff on Feb 27, 2021

Bought a Nissan Frontier from Here. This place is Huge. If you cant ind a nice Car or truck here, something is wrong Financing was super easy, and they honored the Kelly Trade value for my trade. This truck is cleaner then a new one. whoever details their vehicles does outstanding work. Brian Bernal was my salesman. You need to shop here for your next ride.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Roger, thank you for your kind review; we are happy to pass along your comments to Brian and the team here at Masano Auto Park! We look forward to your next visit. Take care!

Very very happy

5.0
by Richard Shefcyk on Jan 14, 2021

They were very friendly and gave me a fantastic deal!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Richard, your wonderful feedback and rating mean a lot to us.

The experience

5.0
by Kelli Randle on Dec 27, 2020

I?ve now come to purchase three cars and their customer service is impeccable. They are wonderful during test drive, the signing process, warranty explanation and sale. I had surgery when I needed to purchase a car. There was a problem after purchase and they allowed me to go to another dealership for repair and paid the bill.it was all very hassle free.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Kelli, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Masano Auto Park

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