Mark Berger Motors

4.4

Hours of Operation

Sales
Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
8:00am–4:00pm
Saturday
Closed
Sunday
Closed

Cars on the lot

13 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Mark Berger Motors are from Cars.com and DealerRater.com

22 reviews

Very good very kind went out of there way to help.

5.0
by code3wrecker on Apr 27, 2022

Very good very kind went out of there way to help. five stars all the way.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

When I sent a text back to Berger.

1.0
by Bob on Apr 25, 2022

When I sent a text back to Berger. No one ever responded on two attempts

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I shop hear for a used car

5.0
by Mark Maples on Dec 28, 2019

It's a friendly place to get a used car from this place and overall they don't fix cars here but it's easy payments that you can afford from them I never got a bad deal or a bad car from the dealership here I been going through this place for over 5 years now

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Mark, Thanks for your continued business! We appreciate you and your entire family trusting us to be the source for all of your vehicles. We wish all of you a fantastic 2020 !! Thanks again from the entire team at Mark Berger Motors Inc.

Assembler

5.0
by Eva torres on Nov 21, 2019

Great service and helped me to purchase a vehicle, the friendliest people that have not seen in a long time. I recommend the dealership to everyone

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your business, Eva! We really had a lot of fun helping you with your Tahoe LTZ. Watching you drive away in your Tahoe with such a great smile was awesome! Thanks again for coming to Mark Berger Motors!

EXCELLENT car shopping experience!

5.0
by Brett123 on Jul 10, 2019

We had a TERRIFIC experience at Mark Berger Motors on Monday. After seeing the posting for a 2010 Suburban online, we called and spoke to Tom who honestly (how refreshing1) answered our questions and agreed to hold the car for us. We then drove from Madison, WI to Rockford to buy this car and it was WELL WORTH the trip! Tom was honest, willing to deal, and gave us a very fair price. He was more concerned with our being happy customers and him receiving positive feedback and referrals than with the bottom line. He went lower than the price we asked; we were surprised and grateful! He also let us check out the car without pressuring us and didn't waste our time, hide faults, or lie to us. The office staff was very friendly, too. What an awesome used car buying experience! We will certainly recommend Mark Berger Motors to our friends and come back here in the future. Kudos! Brett and Connie Hay from Madison, WI

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great shopping experience.

5.0
by Bailey on Mar 23, 2019

I had a great experience working with Mark today. He made the buying processes really easy. I would recommend shopping there! Mark was kind and easy to work with.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Bailey! We truly appreciate your business!

RUN RUN RUN

1.0
by Carina Williams on Feb 20, 2019

RUN RUN RUN! I bought a 4000 car from them, drove it for 30 minutes before it started messing up. Took it into my mechanic and he quoted over 1500 worth of work. Including steering pump, and checking the engine to see if it was even worth fixing, as well as replacing all coils if it could be fixed. Called Mark Berger back, and he had me take it to “his” mechanic that said the issue was just a power steering pump. They agreed to pay to half the price of fixing the steering pump. Car sat at there shop for a week, while I had to miss work because I came down from Wisconsin and couldn’t get back. Picked up the car, and although it did sound better the car was still misfiring. Even though his mechanic swears up and down “there is nothing else wrong with it.” I have already put an additional 700 into this car totally 4700 of wasted money and a car that’s not running anywhere near properly. I trusted Mark Berger based on reviews that I seen, and I am here to say DO NOT TRUST them period. No matter what review you see, they are SHIESTY as it comes. I will be calling the BBB as soon as I can.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Great Experience

5.0
by Zach K on Jan 19, 2019

I went up on friday for the weekly special they offer, and Wow! I couldn't be more happier with my decision. Tom offered amazing customer service and delivered a quality experience. Im satisfied with my purchase and I 100 percent recommend their service to anyone. The process was quick and smooth. I really enjoyed the conversation with Tom on my test drive. Mark Bergers Motors has and excellent facility. They offered popcorn and beverages, as well hold a monthly raffle with prizes. They value their customers with great extent. I'm happy I chose Mark Berger Motors and hope to deal with again in the future. Thanks and God bless.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Zach, Thanks for making the drive from Pekin and for purchasing your vehicle from us! We appreciate the effort to come from that far and are very glad to hear you had a great experience. We hope to see you again in the future! Thanks again, Thom and the whole crew at Mark Berger Motors

2001 grand cherokee

5.0
by Douglas L Hillers on Oct 10, 2018

Tom was incredibly helpful thru the whole process of buying this vehicle. I will recommend Mark Berger Motors at any opportunity. All around AWESOME experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Doug, Thanks for your business!! We appreciate you taking the time to search for the perfect vehicle for your needs and coming to Mark Berger Motors!

Such a wonderful place!

5.0
by Cathy Thayer on Jun 30, 2018

Tom is great! Super helpful! Very honest. He will take very good care of you. Highly recommend this dealer to anyone looking for a good used car!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your kind words! We APPRECIATE your business!!

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