Hours of Operation
Cars on the lot
Dealer refuses to provide after sale parts that were
Dealer refuses to provide after sale parts that were promised at time of sale….. months of waiting and still not correct…. Management difficult to reach…… very slow in assistance…. This is a buyer beware dealership…. Stay away
horrible dealership! I bought a 2016 chevy malibu and not even a month later was having several issues with a code. Turns out they did not even put oil in the car! I called them to see what they could do, and they did nothing!!!
I bought a 2022 equinox a month ago and I love it. Renee Kinney was my sales associate and she was great to work with. Very knowledgeable. Would definitely come back to Mankato Motors if I trade vehicles again.
When they sent me an email and I responded, they never...
When they sent me an email and I responded, they never responded back to me. They just left me hanging.
I stopped in at Mankato Motors Chevy for a oil change and...
I stopped in at Mankato Motors Chevy for a oil change and tire rotation. One of my tires has a slow leak about one to two pounds a month. My question is, how can the tire which leaks be in the same location on vehicle after rotation as before? Can someone please explain, now I have to crawl under to see if they even changed the filter. Whatever happened to that five letter word Trust?
Started out great ... ended not so great. Vehicle wasn't...
Started out great ... ended not so great. Vehicle wasn't detailed. Went in to get detailed proir to pick up, not only didn't get detailed, but they damaged the rear drivers door backing it out of the shop. We're from Fairmont, ended up making 5 trips to Mankato dealing with this purchase. Final trip, was picking up the spare keys they couldn't find when we took possession. NO communication between employees. Our sales person said he would make it up to us with some oil changes... have been waiting 4 months still nothing, and not returning our calls.
Screwed up my deal twice. Signed all the finance...
Screwed up my deal twice. Signed all the finance paperwork for a new vehicle and turns out they sent in on the wrong vehicle.so after three days of going back and fourth to the dealership I get no new vehicle.
My experience with Gary was great. My first time leasing a vehicle. Gary was very helpful. Answered all my questions and walked me through the process. I will be back!
1 piece of advise : their favorite sales technique is the...
1 piece of advise : their favorite sales technique is the "bait and switch". they pretend to have the car you want,but surprise they don't
BIG MISTAKE... NEVER AGAIN
I have never been subjected to so much deceit and dishonesty. And all for the sake of making a sale. I regret ever stepping foot on this dealership’s lot. It will NEVER happen again. Any 1-star selections I made are far too generous; unfortunately 0-stars was not an option. Doing business with Mankato Motor Company is one of the worst decisions / mistakes I’ve ever made, and definitely the most expensive. Saying it was a disappointing experience doesn’t begin to describe how I feel. I was taken advantage of. This place is cold, uncaring and their only concern is making a profit.