Magic Auto

4.5

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

23 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Magic Auto are from Cars.com and DealerRater.com

18 reviews

Great buying experience

5.0
by AZ Alan on Dec 29, 2020

Only just bought my first vehicle from this business today. The managed to get my payments even lower than I thought possible. They were pleasant to work with. I was in and out in about 3 hours. I haven’t yet needed the warranty so I cannot comment on that aspect.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great to see a company that still services clients

5.0
by Anthony A on Aug 02, 2018

The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto. I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them, And see the beautiful cars they have here. You will never regret or forget this business.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much Anthony, I am glad to see you are so satisfied with the whole process and we hope we are your forever dealer. Aliyeh

Great place, great knowledgeable staff!

5.0
by Randy M on Sep 23, 2016

Emailed for car info and got a fast friendly response . Went to car lot and was greeted by friendly knowledgeable staff with no pressure. Will definitely go back.

Customer service 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

good staff

4.8
by MarieR. on May 30, 2016

Experience was nothing less than exceptional, I'm loving my new Hyundai! Thanks Magic Auto

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Terrible Sales rep

1.0
by Dmall314 on Mar 06, 2016

Once she seen she had to do some work, she basically shut down on me, then started criticizing me. Never will I refer anyone to that dealership

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello, We apologize that you had a bad experience with us, we always try our hardest to provide the best possible experience for all of our customers through and through. Please call our offices, we hope that you would give us the opportunity to make this right with you. Michelle Flores Magic Auto Sales and Service Team (602) 252-8696

Amazing Service and Expirence

5.0
by Pleased Magic Auto Customer on Dec 06, 2015

My family and I bought our 2013 Journey From Magic Auto in Phoenix AZ. I had been to several different dealers the week prior to find the right deal after my previous car had been totaled. To say the least this was an unexpected but much needed car purchase for us at the time. Most dealers would tell me what I wanted to hear then come back with different financing terms and down payments knowing the desperate time I was in. NOT MAGIC! They were amazing this family owned auto dealer was so understanding and very upfront with EVERYTHING walking me through every step! It was so incredible to have them be patient with my family as well as tell me "we will figure everything out and make sure its a deal before getting your hopes up". That clearly told me they are in the business for all the right reason and I can not express how thankful I am to have found such an honest dealership! I highly recommend them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

It was a pleasure serving you and your beautiful family Jamie! We hope to see you guys return again and again for all your auto needs and wants, hope the Journey is treating you all well! We appreciate the great review, thank you guys!

Great Customer service

5.0
by Jeremy on Nov 13, 2015

Bought a 2012 Hyundai Accent recently. Excellent service here. Normally I get a little skeptic to purchase from a used car dealer. But these guys are real and provide satisfaction guaranteed!

Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate your business Jeremy, and your parents as well! We are happy to have had the opportunity to change your mind about used-car buying, and happy to read a review full of pure satisfaction from our customer. Thank you!

great company

5.0
by J.Rodriguez on Oct 31, 2015

I had a great experience buying a car here. Everyone was very nice and the finance department was great. They really work hard to get you approved.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hard work really does pay off, thanks a bunch for the wonderful review it is very much appreciated!

Great used car buying experience!

5.0
by Michael on Jun 26, 2015

I found a car that I wanted to purchase on cars.com and it just happened to be at Magic Auto Sales. I've never been a fan of buying cars, and considering I've purchased 5 cars in the last 10 years, I know a thing or two about car buying and the hassle that goes into it. But my experience at Magic Auto changed my opinion about used car buying. From the moment I sent in my online inquiry, my experience was great. Mina, their sales rep, got back to me quickly and answered all my questions. I was very up front about what I was willing to spend and they worked with me to meet my need. There was no haggling or negotiating. Magic Auto was the 4th dealership I had gone to to test drive a vehicle and my experience at the other dealerships almost made me give up but I'm glad I kept searching. Except for the color, which wasn't really that big of a deal for me and not something I'd expect to find unless I was buying a brand new car, I found the exact used car I was looking for. The car had some minor mechanical issues, which they were 100% up front about before we signed any paperwork, but they also said they would take care of the issues after the purchase was complete, which they did. They even asked me to drive the car for a few weeks first to see if I found any other issues that needed to be fixed beforehand so they could fix any other issues that arose. I didn't find any other issues but they fixed the initial issues as promised. About 45 days after I purchased the car, the check engine light came on so I brought it in and they fixed it no questions asked. If you're searching for a used vehicle from an honest and reputable company, I highly recommend Magic Auto Sales!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We pride ourselves on giving 100% in delivering the best car buying experience to all of our customers, we are happy that you see where the line is drawn between us and other dealerships. We apologize for the late response, but thank you so much Michael for leaving such a great review!

A Very Pleasant Surprise

4.3
by Trey on May 09, 2015

Anyone seeing this will know what the "typical" vehicle transaction is like. Even when you think you've got the deal figured out, there's still finance, extended warranty, etc., etc. to get through before you can actually get out the door with what you came in for. Magic was an exception to "typical" in all respects. The ambiance is as though you are working with a friendly family who are all trying to ensure that you leave with a smile of satisfaction and appreciation when you depart. The car was ready upon arrival; the paperwork was painless, and exiting the lot was like saying goodbye to new friends. The right price is one thing and not an insignificant one at that. They are just as competitively priced and fair as they hold themselves out to be, and to complete the process without an "uh-oh" of any kind is a genuine mark of distinction. Well done all the way around. This was the kind of encounter that makes you genuinely want to remember everyone involved and in the best of ways.

Customer service 5.0 Buying process 5.0 Overall facilities 2.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for your review, Trey! We work hard to make a great impression, so it makes us so proud to read that we made your experience comfortable and welcoming. Now we have your traded-in incredible V8 VW Touareg on the lot in showroom condition for someone else to enjoy!

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.