Luxury Auto Mall

2.6

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

203 cars available See all Cars

Dealership reviews

2.6
Rating and reviews of Luxury Auto Mall are from Cars.com and DealerRater.com

67 reviews

Doug B

1.0
by Doug oldguy on Sep 07, 2014

Sent information through Cars never heard from dealer bought car from different dealer.

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks for Your reply!

R. Ailes Great Experience.

5.0
by Regina Ailes on Aug 29, 2014

It was a great experience working with Jose. He was Knowledgeable without being pushy. I would work with him again the facility was clean and comfortable.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Glad u were Happy with your purchase!!

Kid friendly dealership.

5.0
by WILLIAM M. on Jun 17, 2014

Kid friendly dealership. Great employees and service. would highly recommend

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Glad we put a smile on you and your kids face(s)!!

09 Mazda

2.8
by Asmodeous Nyx on Jun 11, 2014

I bought an 09 RX8 from this dealer everything I had been looking for in a car. The people were very kind very customer service oriented, I had a good buying experience with them until I started having issues with my car then everything changed. My clutch had started slipping after I had the car for 3 1/2 weeks so of course I naturally called them to try to get it looked at and what I am told by the owner is its driver error and I know its because I am a female they think they can just blame it on that but NO I have had many performance cars in my time and never had to change the clutch unless it was for track purposes. So yes I got a little hot headed. Who wouldn't after having the car not even for 30 days yet? Then I called back a few days later and spoke with Jeffery to see hey if I buy the part can you at least install it, I thought that was a pretty fair deal considering this is all happening and I hadn't even made my first payment yet, he said I will have to see. Well needless to say I NEVER was responded to. Pretty malicious just goes to show you everyone is out to make that deal and after you pay your down payment and they get their money you are chopped liver. You would think they would want to keep good rapport especially since my fiance was thinking about getting another car off their lot. I am very dissatisfied and offended that they would just try to put it on driver error even if it was a clutch would not go out that quick. To all who purchase a vehicle there my word of advice just don't be fooled they offer a very good red carpet show.

Customer service 4.0 Buying process 4.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Sorry you didnt bring your fiance to the lot to purchase his car. You did mention that the whole experince was good and jovial until the car malfunctioned, so the car made u mad not the service at the Auto Mall? Did you pick up the warrant that was offered?

2011 BMW 135I. GREAT SERVICE.

5.0
by Joe Roach on Apr 18, 2014

EVERYTHING WAS HANDLED PROFESSIONAL AND PERSONALLY, EVEN HAPPY TO PICK ME UP FROM THE AIRPORT.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Going above and Beyond is a reason why we have been in Business for over 30 years!!

2006 bmw 330i. AWESOME EXPERIENCE.

5.0
by J. VEGA on Apr 16, 2014

I love my 2006 BMW 330. Thank you for the great experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Glad you were happy Vega!

GREAT EXPERIENCE.

5.0
by C Garza on Apr 16, 2014

JOSE took care of me and provided great customer service.Thank You!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Mr. Garza, glad that you are Happy with your vehicle purchase!!

2005 Land Rover Range Rover

1.0
by DDT on Apr 04, 2014

Sent information request through Cars.com. Got confirmation email recieved ans processed from cars.com, but no one ever responded to my questions or inquiry. I am still searching for vehicle, but see no need to chase people down for information.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We offer an apology, we had contacted you over 3 times at which we got vmail and no return call back, so after 3 times with no response we thought you went elsewhere... If you are still interested give a call 813-379-5198

2007 toyota tundra

5.0
by j velasquez on Mar 05, 2014

VERY PROFFESIONAL TEAM, WENT ABOVE AND BEYOND TO MAKE ME HAPPY.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Your Welcome!! cant wait to see you again!!

BEST EXPERIENCE!

5.0
by PETER BAXTER on Feb 19, 2014

The car I was looking for at a reasonable price. THANKS TONY.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your support!!

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