Luxury Auto Mall

2.6

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

203 cars available See all Cars

Dealership reviews

2.6
Rating and reviews of Luxury Auto Mall are from Cars.com and DealerRater.com

67 reviews

BAD SERVICES LIERS AND THIVES

1.0
by Mimisa223 on Mar 02, 2018

Luxury Auto Mall of Tampa located on Florida Ave is the worst dealer EVER. They are liars. They promise you a car, for a decent down payment, then lie on the loan application to be able to pocket you money. They are not clear with you from the beginning, and don't deliver. Their financial rep. Is a total dog. All employees are very unprofessional and total idiots. They too my money, took the car and then act like total xxxxx. They are thieves and and I definitely DO NOT recommend you to buy from them. I will not rest until this dealer is correct. Do t waste youe money .. expense it.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Car shopping

5.0
by Timothy preston on Feb 04, 2018

Great experience good people nice dealership good selection was shopping for good used truck the one I was looking at sold before I made s decision my lose

Customer service 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

better luck next time! Give a call an advance next time to confirm if possible vehicle is still available..813-379-5198 Luxury Auto Mall

Selling Rebuilt/Salvaged Vehicles

1.0
by TacomaFan on Jan 26, 2018

They have vehicles with Rebuilt/Salvaged titles listed and they make absolutely no mention of this anywhere. I would not have known had I not done a VIN check.

Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

we cant control what if a tradein has been in an accident or not. 99% of our vehicles have never been in an accident.

Awesome salesmen

5.0
by Meika mitchell on Dec 30, 2017

I recommend using these guys they make it happen They work until the deal is complete

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Miss Mitchell, it was a pleasure as well!!

Good customer service. Provided a quality vehicle

5.0
by David on May 13, 2017

I found a quality vehicle in beautiful shape. The price was below Blue Book and they were willing to negotiate a lower price and provide a 30 day drive train warranty. Courteous service and went out of their way to deliver the car to my house 50 miles away.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Glad we made you day David!!

Kia optima 2014

5.0
by Cristina on Apr 27, 2017

The best guys in town. Especially the luxury team ! Very friendly and helpful.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your comment, Cristina! We are very happy to have served you and have given you a great experience!

Loved the process, Loved the dealership!

4.8
by Jason on Apr 21, 2017

I buy cars frequently so I don't appreciate the usual process that car dealerships put you through. Totally turned off by this and always ready to walk, I found a different story at the Luxury Auto Mall. I was surprised, They're easy to deal with, want to work with you, the pricing was fair and I wasn't stuck there all day. All in All it was an excellent experience and I highly recommend them if your in the market for a used car. The inventory was great and the staff is helpful. It's worth buying a used car here instead of going to a new car dealership or some of the other dealers up and down Florida Ave. I certainly will consider them first on my next purchase!

Customer service 5.0 Buying process 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Jason! It was a pleasure making you part of the Happy Luxury team!!

2012 Dodge Ram 1500

5.0
by Katty C on Apr 18, 2017

went in to buy a truck and bought a truck. They were great to deal with and the truck was fairly priced. I will do more business with them in the future.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Katty C, Thank you for your feedback. We are glad that you had a positive experience and that you were able to find a truck you loved!

Like breaking down? Dirty cars? This is the place.

1.3
by RaggedyRabbit on Aug 17, 2015

I have been looking for a manual Volkswagen Rabbit for a while and went yesterday to look at one on this lot. It was disgusting. The seats were incredibly stained and the car smelt awful. I decided to test drive another car on the lot that was also manual and even though he said the car was in perfect condition, the check engine light was on and the clutch was very obviously slipping. If you are looking for a dirty car that is very likely to break down on you, this is the place to go.

Customer service 2.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It seems that the trade-in lot has been neglected as of late, We will work tirelessly to ensure that ALL trade in cars are fit for the street!!

2nd Car from Luxury Auto

5.0
by Register Family on Aug 15, 2015

We purchased our 2nd vehicle from them. Love the service and the car. Thanks a lot Ron and Jose. You're the BEST.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for your feedback!

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